Cannot access on my iPad!!!
I love this magazine however, I can only read it in my iPhone. The app wants to charge me per issue to read it in my iPad. Cannot open/restore issues. When I try to re-order the subscription it tells me that I already have a subscription. The same happened with my Southern Lady subscription.
I’ll probably renew my subscription with Amazon as I have no issues accessing Victoria, Souther Lady, or TeaTime on my Kindle app.
I’ll probably renew my subscription with Amazon as I have no issues accessing Victoria, Souther Lady, or TeaTime on my Kindle app.
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Have to pay for everything!
This seems like such a great app! A lot of interesting articles, and aesthetic images. One problem. YOU HAVE TO OAY 10 DOLLARS FOR ONE ARTICLE! I understand having the special edition articles, like romantic cottage, having a price. But Autumn 2020 cottage!? Spring 2019!? Summer 2020?! All of those should be free! I’m not spending 10 dollars on a virtual magazine when I can get a 200 page book for 8 dollars. You might as well have to pay for the app!
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Did not get what I ordered
I tried to use this app a couple of years ago and paid for a subscription. The app kept crashing when “restoring purchases” and I was never able to view the issues and just gave up. Didn’t even bother to get my money back. Well, I come back a couple of years later, install the app on a new iPad Pro hoping it will work. The past issues that I had paid for actually showed up so I decided to go ahead and get another subscription. However, instead of the Fall 2020 issue showing up in my library, I now have the Romantic Cottage issue! My iTunes account is showing a subscription for Cottage Journal so I know I didn’t purchase the wrong thing.
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Response from developer
We are very sorry to hear that you are having issues with your digital editions. We are the publisher and not the app developer however, if you will go to the URL below and contact us, we assure you that we will work directly with the developer to resolve your issue. https://bit.ly/hmde-support
Love the Magazine, App Download Issue
This is a great magazine. I have a paid iTunes subscription for the digital version of the magazine, but the app does not always allow for the download of the magazine or alert me in notifications when there is a new issue. Please fix this issue.
Missing Issues
New app version removed previously purchased issues. App support said they will no longer be available. Very disappointed.
Response from developer
Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com
Love my cottage journal
Love my cottage journal, have been a subscriber for many years‼️‼️‼️
Digital Download Issues
Enjoy the magazine & decorating ideas. The digital copy frequently needs to be restored during launching of the application. I have problems reviewing my digital download on my iPad but not on my iPhone which is annoying. The frequently restoring & unable to view my digital copies make it challenging to enjoy the magazines
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I love this magazine
This my style, tons of decorating ideas that I love!! I haven’t had a problem looking at the first magazine that I purchased. I noticed some people are having problems accessing. When I got my first issue, it downloaded. I can access it whenever I want the library button. Beautiful magazine!!!
Beautiful magazine in Print and Digital
This app is super convenience. I love that I can view the magazine as a flipbook or as mobile friendly pages on my iPad and iPhone!
Great Magazine
I am not sure why all these reviews are bashing this iPad version of the magazine. Please remember to update your device as recommended. I noticed that the App is buggy right before an update from Apple. The pages are super easy to flip and orient either landscape or portrait. It’s nice to have this lovely magazine in an electronic version. I have no complaints.
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DO NOT PURCHASE!!!
I purchased a subscription in May. I cannot “restore” (access, view, etc) any of my issues, even after being on an hour-long chat with Apple. I sent an email to the developer, but since others have gotten no response, I am sure this is just a sad waste of money. However If the developer does not solve this or is non-responsive, I will make sure to follow-up with Apple so they can remove this App from the App Store.
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Response from developer
Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com
Can’t read anything
With the latest iOS update, all I gat now is a blank screen. Where are all my purchases?
It took too long
Took four months to receive my first issue. Got spring in august. Will I receive fall in December. We will see
Don't Purchase Magazines
I recently downloaded 2 magazines and was only able to look at them when they first downloaded. Haven't been able to open them since. Tried customer support but didn't even get a reply.
Won't restore
Love this magazine, but I'm been having a lot of trouble restoring all my purchases. No help from customer services. I want all my magazines back.
Great support
I had problems with the latest update but the support people were wonderful and all y problems are solved and I luv this magazine JM
Good-but temporary
Loved this magazine until my purchases disappeared and won't restore. No help from customer service--it's like they took back everything I bought. And I loved this mag!!
No help or response on restore request
I have spent a lot of money buying issues. No problem until the most recent app update now I can't restore a single issue. Can't even read the issue I just purchased. I have sent multiple emails requesting support and have not received a response. It feels like theft. I love the magazine and still have my fingers crossed that I will get the courtesy of a reply
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New layout
Beautiful magazine! Sorry, I am not a fan of the new layout for the issue covers. It is confusing. It's challenging to tell what I have access to. I will not renew my subscription.
Beautiful, mag; Poor quality app
Titles don't match dates, no comprehensive display of purchased items for such expensive issues. Gimmicky app control at best, scammy at best.
