Cannot access on my iPad!!!
I love this magazine however, I can only read it in my iPhone. The app wants to charge me per issue to read it in my iPad. Cannot open/restore issues. When I try to re-order the subscription it tells me that I already have a subscription. The same happened with my Southern Lady subscription.
I’ll probably renew my subscription with Amazon as I have no issues accessing Victoria, Souther Lady, or TeaTime on my Kindle app.
I’ll probably renew my subscription with Amazon as I have no issues accessing Victoria, Souther Lady, or TeaTime on my Kindle app.
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Have to pay for everything!
This seems like such a great app! A lot of interesting articles, and aesthetic images. One problem. YOU HAVE TO OAY 10 DOLLARS FOR ONE ARTICLE! I understand having the special edition articles, like romantic cottage, having a price. But Autumn 2020 cottage!? Spring 2019!? Summer 2020?! All of those should be free! I’m not spending 10 dollars on a virtual magazine when I can get a 200 page book for 8 dollars. You might as well have to pay for the app!
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Did not get what I ordered
I tried to use this app a couple of years ago and paid for a subscription. The app kept crashing when “restoring purchases” and I was never able to view the issues and just gave up. Didn’t even bother to get my money back. Well, I come back a couple of years later, install the app on a new iPad Pro hoping it will work. The past issues that I had paid for actually showed up so I decided to go ahead and get another subscription. However, instead of the Fall 2020 issue showing up in my library, I now have the Romantic Cottage issue! My iTunes account is showing a subscription for Cottage Journal so I know I didn’t purchase the wrong thing.
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Response from developer
We are very sorry to hear that you are having issues with your digital editions. We are the publisher and not the app developer however, if you will go to the URL below and contact us, we assure you that we will work directly with the developer to resolve your issue. https://bit.ly/hmde-support
Love the Magazine, App Download Issue
This is a great magazine. I have a paid iTunes subscription for the digital version of the magazine, but the app does not always allow for the download of the magazine or alert me in notifications when there is a new issue. Please fix this issue.
Missing Issues
New app version removed previously purchased issues. App support said they will no longer be available. Very disappointed.
Response from developer
Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com
