The Courier User Reviews

Top reviews

Great local news

Always on the ball with local news and sport

Good coverage

Good coverage of local news.

Online edition

Great to see local news BUT not easy to get it. I’m doing the 3 month trial and yet it still tells me , on occasion, that I have to subscribe to receive it. I have!

Sport

Too much sport

Response from developer

Hello, thank you for your feedback, and I'm sorry to hear that you've found that there's too much sport content on our app. We are working to further improve our new version of our app, and so we'll make sure to pass your feedback to our team. If you wish to discuss anything further, please contact us! Here is our telephone number - 0800 0294955 . Our team is available from 9-5, Monday – Friday. Alternatively, you can email us at: digitalcourier@dcthomson.co.uk. Kind regards, Michael.

New Courier

Can’t find way round this

Response from developer

Hello, I'm sorry to hear that you've been having trouble with the new design of our app. May I please ask you to call our customer service team on 0800 0294955 if you're still experiencing difficulty here, and we should be able to assist! Our lines are open from 9am-5pm from Monday to Friday. Kind regards, Michael.

Updates don’t always work

Often when the app updates or subscription renews there is a protracted logging in process as it seems to forget all my login details, then after a few days it seems to sort itself out. Quite frustrating.

Response from developer

Hello, thank you for your feedback, and I'm sorry to hear about the trouble you have experienced with logging into the app. We are working to further improve our new version of our app, and so we'll make sure to pass your feedback to our team. If you wish to discuss anything further, please contact us! Here is our telephone number - 0800 0294955 . Our team is available from 9-5, Monday – Friday. Alternatively, you can email us at: digitalcourier@dcthomson.co.uk. Kind regards, Michael.

Dundee courier

Enjoy courier online but sometimes have difficulty when logging in , would also like more local information

Response from developer

Hello, thank you for your feedback! I'm sorry to hear about the trouble you have had logging in. If you are ever in need of assistance logging in, please don't hesitate to call our customer service team on 0800 0294955. Kind regards, Michael.

Update

Can’t find my way round this new update

Response from developer

Hello, I'm sorry to hear that you've been having trouble with the new design of our app. May I please ask you to call our customer service team on 0800 0294955 if you're still experiencing difficulty here, and we should be able to assist! Kind regards, Michael.

Update to previous review…

I left a one star review before, and since i wrote it my subscription has been reinstated (thank you Monty). I am pleased i can now enjoy my paper dailly again. I can retrieve papers i never recieved so happy about that. All happened because a new app was issued and the new one would not accept my login. Even when password was changed.
A bit of a faff leaving me anxious and frustrated. All good now.
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