Cancelled my subscription halfway through
Response from developer
We're very sorry to hear that you have experienced a problem with accessing your subscription in the app. If you can please contact us directly at nq-digital.subs@newsquest.co.uk, we'll help get this resolved for you asap.
New and improved - no it’s not
Rather than all the faff just use the browser.
Waste of time
Response from developer
Thanks for your feedback. We're sorry to hear that you've not enjoyed the new app experience. We've worked hard to make the article reading experience more engaging within the app and have added a number of new features as well as completely redesigning the navigation and article templates. However, we're constantly working on improving and have many more improvements planned for this year, including reworking the in-article link experience you mention to make this more user friendly.
Too reactive.
Response from developer
Thanks for your feedback - If you haven't already, may we suggest trying reading in Landscape orientation, as that provides a pre-zoomed in view, especially if reading on tablet in single page mode. This allows you to read pages within the editions without needing to zoom in and out. We will also discuss your feedback with the development team and test on a range of devices as we haven't experienced this here in testing before, so it may be that we need to maker a change for certain device types.
Waste of time
Shambles
I e mailed them to cancel, filled in the online contact form numerous times, still no reply after 4 days.
