The Halo App User Reviews

The Halo App
The Halo App
Halo Lending Company

Top reviews

Don’t touch the app or website

Scam payed for membership and never got refunded for the ripoff of a service they advertised in the first place

App stopped working after I paid for a year

Worst app ever! Paid for access and the app has been down for over a year now! No refund no explanation no nothing!

Not good

Figured I’d give it a try. Never could receive a loan and now the app won’t load

App Is Broken

Downloaded, figured I’d give it a try. But I’m unable to do so… the app just tries to load until it finally crashes and closes out. I see a lot of other similar statements in the reviews… may be something to fix.

PLEASE FIX YOUR APP

Looking at the reviews, it looks like this app doesn’t work for anybody. That’s because, this app literally won’t even open for anybody. That’s disgusting. Out of all the reasons for this app to not work for somebody, it’s because the app just won’t load? That’s ridiculous.

Help!

Has anyone ever been able to open the app? I’ve tried several times to no avail. I’ve left it for a long time and the only message I get is: Something went wrong, retry.

App not working

I’m having trouble getting the app to open, I’ve reach out via messenger, commented on Facebook, I’ve even tried to send an email but I haven’t gotten a response. I was able to use the app up until this month, never got a loan offer but I was able to put in a request but now I can’t even open it. Is the company still in business?
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A message for dev team

I just download the app on 2/20/23 and, right after the first popup asking for permission to allow popups, I keep getting another vague error message:

Error — something went wrong. Please try again.
The button says “retry”

And then every time I click, I get the same message. I tried removing the app and downloading it again.

Sending this message to hopefully help your team fix this bug on iOS. 5 stars to help support your cause.
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Doesnt work at all. App wont even open

Does not work. Soon as u open app it says error

Doesn’t work

Download the app and an error keeps popping up. I uninstalled and reinstalled it and still doesn’t work. You really need to fix this or take the app down. It’s really frustrating. Especially if you need to get into the app if you have an active loan. I’ll keep checking if it gets fixed and then if so I’ll edit my review. For the time being if your looking for a peer to peer app Solo Funds is amazing.
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App is broken beyond repair

Can’t even create an account. Keeps saying it’s unable to send a SMS verification code.

No one is on here

I almost got a loan until the person backed out of it and I’ve been on read ever since. There is no one on here that will loan to you no matter how good your grade is on the app or how well you pay back period. 1 star.

Terrible

App doesn’t load past the community code. When putting the code in and hitting next it doesn’t load further

Community code

Tried to join, but it will not let me get passed the community code. I’ve tried to put it in several times but it will not work for me.

Came in a pinch

I signed up as a backer and I really liked how easy it was to invest and make money. So far, so good.

Garbage app

Don’t waste your time.

**Update**

Thanks for the response. Here’s the reason why I believe this application is garbage.

I haven’t gotten a loan approved yet. I put in request after request for all different denominations and not once. NOT. ONCE. have I received a loan.

And now you want to charge a subscription fee. For what? The opportunity to get denied or ignored? No thank you.

My review stands.
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Response from developer

We'd love to understand more about why you feel this way. Admittedly, we have grown a lot this year and experienced some technical trouble along the way, but we are committed to ensuring you see our vision and that we earn your trust again. In 2015, our Founder Backed his first loan when a friend asked him for $300. He thought, "we share cars and homes--what if we shared wallets?" The concept has grown in many directions since then and developed into a fully functioning business, but the mission remains the same--connect people in a whole new way. Let's try this; are you willing to give us one more try? Will you hop on a call with us? Maybe even with our Founder & CEO? Please reach out to us via text at 317-520-8381 or email at support@thehaloapp.com. We are sure you will have a much better experience this time around.

Very helpful!

Needed help paying my car note month and I was able to get the extra cash thru the Halo app. It was a quick and efficient process and the money arrived within days! Great app!

A blessing

This app helped me receive help to pay my bills WITHOUT the hassle of payday loans. Everything is kept private and I was able to payback everything with ease

Can’t sign up cause I don’t know what is OTP

What is OTP? Worst app

What a nightmare!

So currently the app isn’t loading.. there is no way to get ahold of anybody to tell them it is not working. They don’t answer their customer service emails and there is no contact info that works either in the App Store OR on their webpage. It’s ridiculous.

Response from developer

Hi, we want to hear from you. Many users were not experiencing technical issues on September 15 so this may be a one-off experience. Nonetheless, it happened to you and we are extremely sorry for providing a poor experience and for the lack of responsiveness. We will need to dive into your account to ensure this problem is resolved, but we take complete responsibility and would like to earn your trust back as soon as possible. If you are open to speaking with us, we would like to talk to you via text at 317-520-8381 or email at support@thehaloapp.com. Speak soon.