Feedback on games
Good high quality puzzle games. Not as broad as some other outlets
Informative, But Careless
About to complete the first week of my subscription, I am finding The Independent informative, but rather careless with the good old typing. Many wrong words and truncated sentences. But I’m grateful for the news. The Independent is less prone to presenting opinion as news than the daily I’ve just left behind - although it does some of that, too. I look forward to learning to navigate the architecture of the site and the app.
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A Decent app but it overheats the phone
The app is a decent app as news readers go. It has a couple of user issues (as you scroll the top bar appears and disappears and the text moves, which is annoying). The biggest problem by a long margin is it using the app for any length of time (5-10 mins or more) makes my iPhone 16 Pro almost too hot to hold. Other apps don’t do this, there’s clearly a bug in this app that is causing it to use way too much processing power than should be needed for displaying text and a few pictures. I’ll stick to the website until this is fixed.
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Signed up for £1 p/m for 3 months
I got charged £10.99 for 1 month although i accepted app’s £1 for 3 months in-app pop up offer. Then i’ve wasted huge parts of my day off work going backwards and forwards with customer services getting absolutely nowhere. Additionally for most of the day the app was telling me I still didn’t have a paid subscription and the last email from customer services could find no record of my payment. Really frustrating and wish i’d never bothered. The end result was effectively the same as being scammed
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Good but so expensive
It's a great news site but the premium is very expensive.
Too Right Wing
This was once a great newspaper .
Now it’s a right wing mouth piece .
Now it’s a right wing mouth piece .
Enjoyable and accurate
Very pleased with my trial
11.0.15 eats battery
Since the 11.0.15 update the Independent app drains iPhone 17 battery and makes it run hot.
Excellent!
The Independent is a great newspaper, with plenty of interest. It is a pity it can no longer be bought on Newstands as more people would be aware of it.
i paid for premium ..
… yet still, there is a massive big square at the top of every single page with a video which because
it’s overlayed with apple’s “play” button (and i NEVER watch the independent videos…), it just sticks out and stinks like an advert.
there is a reason there is not ONE other serious news app has this. it’s intrusive, redundant, costs you bandwidth you don’t even need to spend (actually this counts for both of us), and actually prevents me from reading the article, because……
ABOVE IT IS ANOTHER SQUARE ASKING ME TO LISTEN TO SOMETHING??
these two squares are as big as adverts so when you click on an article, you simply see NO TEXT, but two massive squares.
well guess what? I’m deleting app….. and my subscription.
get it right please, or at least give us the option to switch off these basically adverts when you have a paid subscription
it’s overlayed with apple’s “play” button (and i NEVER watch the independent videos…), it just sticks out and stinks like an advert.
there is a reason there is not ONE other serious news app has this. it’s intrusive, redundant, costs you bandwidth you don’t even need to spend (actually this counts for both of us), and actually prevents me from reading the article, because……
ABOVE IT IS ANOTHER SQUARE ASKING ME TO LISTEN TO SOMETHING??
these two squares are as big as adverts so when you click on an article, you simply see NO TEXT, but two massive squares.
well guess what? I’m deleting app….. and my subscription.
get it right please, or at least give us the option to switch off these basically adverts when you have a paid subscription
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App lags
The app can be a bit slow to load and lags.
Give us the basic news FOC
A great paper. Can’t afford yet another subscription. Everyone requires subscriptions these days. The basic news, independent of bias would be great for us.
Average app
Nothing special. Need to have WiFi - so if you’re on a train journey with intermittent WiFi do not bother trying to read a newspaper if you subscribe as it won’t work. What’s the point of that eh?
password difficulty
It kept asking me for my password to link the website and application. After 2 days to resetting i give up
An oasis of intelligence in this crazy world.
Thank god there are still some sane people left (no pun intended 😊).
Indy app - ok, but…
There is a distinction to make between the technical elements of the app, and the quality of the content. The content I would recommend as there are some excellent journalists writing for the Indy.
The app itself has flaws and would be behind the Guardian, Times and Telegraph in the look, feel and general user experience, which, since the Indy went full digital before any of their competitors, isn’t really good enough.
In particular, the digital version of the newspaper is really poor. It does not format properly on an iPad with huge amounts of white space. The content is very limited with only a handful of business and sport articles which would barely fill one page of a printed newspaper, so how can this be a ‘replica’ of a newspaper.
I will continue with my subscription, as I have read the Indy since it started in the 80s, but this app is badly in need of an upgrade.
The app itself has flaws and would be behind the Guardian, Times and Telegraph in the look, feel and general user experience, which, since the Indy went full digital before any of their competitors, isn’t really good enough.
In particular, the digital version of the newspaper is really poor. It does not format properly on an iPad with huge amounts of white space. The content is very limited with only a handful of business and sport articles which would barely fill one page of a printed newspaper, so how can this be a ‘replica’ of a newspaper.
I will continue with my subscription, as I have read the Indy since it started in the 80s, but this app is badly in need of an upgrade.
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Keeping with what’s going on
From an early age I have always enjoyed reading The Independent in traditional print format. I was gutted and frustrated when this ended. It took me time to come round to the new digital format, however 2 years in and whilst not quite the same I am enjoying articles and keeping up with world events through my phone. Great writing, interesting stories and a balanced political stance. Keep up the good work.
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Using site
Would like it if was easier to search for past articles. Rarely find things even when enter good description . Bit annoying.
Also, more positive and in-more-depth material too - More of the good news .
Good developments in world/ projects/ actions/ movements/ discoveries. Repetition of grim news- same old - need info. but too often it’s towards the old authoritarian men in charge that the news seems to be heavily weighted towards, and to what readers hear about.
It’s relentless, depressing and a turn-off. Saps hope.
So much good happening - don’t let it get drowned out.
Also, more positive and in-more-depth material too - More of the good news .
Good developments in world/ projects/ actions/ movements/ discoveries. Repetition of grim news- same old - need info. but too often it’s towards the old authoritarian men in charge that the news seems to be heavily weighted towards, and to what readers hear about.
It’s relentless, depressing and a turn-off. Saps hope.
So much good happening - don’t let it get drowned out.
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DO NOT SUBSCRIBE
The Independent offers an introductory price and then doesn’t warn you when it’s up for renewal and then they take £99 and refuse to refund it. I only subscribed because I was in the recruitment process for a journalism job and then my mum got really ill and I forgot to cancel the auto-renewal and now they’re refusing to refund me.
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Great writers
I love the Independent - great writers, explains difficult issues, sees the world the way I do. I only gave it four stars instead of five because the letters page and the Mea Culpa column have been cancelled. I’m still hoping . . .