Best apps like The Laundry Concierge

Room to ImproveCommon complaints summarized from real App Store user reviews

• 💸 Scam/Fraudulent company
• ❌ App not functioning/crashing
• ❌ Uncharged vehicles provided
• ❌ Cars are damaged/dirty/smelly
• ❌ Non-existent/slow customer support
• ❌ Charged for un-used rentals/cancellations
• ❌ High rental prices/fees
• ❌ Difficulty starting cars
• ❌ Cars not recognized by app
• ❌ Outdated app
• ❌ Unfair cancellation fees
• ❌ Overcharging
• ❌ Unresolved issues/money owed
• ❌ Company out of business (reported)
• ❌ Inconsistent pricing/hidden fees
• ❌ Difficulty accessing garages
• ❌ Cars not available upon booking
• ❌ Credit card charged without permission
• ❌ Long wait times for support
• ❌ Poor communication from support
• ❌ Issues with Uber integration
• ❌ Unresponsive support
• ❌ Cars with expired safety certificates
• ❌ App not reading location
• ❌ Money held after service stops
• ❌ Charges for minor damages
• ❌ Inability to remove payment methods
• ❌ Poor onboarding process
• ❌ No response from developer for bad reviews
• ❌ High charging fees
• ❌ Inconvenient pickup/return locations
• ❌ Drivers set up for tickets
• ❌ Double charging
• ❌ Unapplied credits
• ❌ Cars not registered correctly with Uber
• ❌ Inability to break even
• ❌ Paying to work
• ❌ Unclear booking confirmation
• ❌ Damage costs passed to renters
• ❌ Paying EMI for cars
• ❌ Charged for booking not used
• ❌ Car not opening
• ❌ Vague parking instructions
• ❌ Conflict with existing bookings
• ❌ Payment held as credit
• ❌ Over $1000 charged for minor damage
• ❌ Outrageous cancellation fees
• ❌ No location found in settings
• ❌ App shuts down when contacting support
• ❌ App requires update but none available
• ❌ Car with expired safety certificates blocked Uber account
• ❌ No benefit to using service
• ❌ Overpriced rentals
• ❌ Inconvenient to return car on time