Zoom not functional
I can no longer zoom with the new version
The Mercury, not in touch with other The Mercury apps.
Using the same app on my iPhone does not equate with use on my iPad.
Whilst the iPad does let me online for comments on various topics, the app on my iPhone says I am not a member and when I do try and change that I am told I am a member!
I am still not able to comment or respond to articles.
Whilst the iPad does let me online for comments on various topics, the app on my iPhone says I am not a member and when I do try and change that I am told I am a member!
I am still not able to comment or respond to articles.
Poor coverage
The homepage of the digital edition is more like a wellness gossip column rather than a newspaper. Stories about world issues, important national and local issues are given low priority or absent. Fortunately we can download the paper edition, do online puzzles, share stories from the daily paper and print out material. The digital edition has no attraction compared to other newspaper and news apps. Almost not worth paying a subscription.
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Never works properly
Latest update just displays pop up ad about recipes that you can’t get rid of. No point subscribing if I can’t read anything!
Purge cache needed.
My iPad mini 6 says the mercury app has over 7 gig of documents and data. That must mean everything I have ever read has been saved.
App takes audio
There’s been a few updates and the audio on my phone is accessed by this app when opening it. As a result streaming (eg radio) is stopped. Most inconvenient.
At the end and last page, cant go back to main screen, so lousy
Why can’t I return to the main screen after reading the end of the last page, the back key not functioning, went to App Store to reload and takes it back to same last page, also when it comes to a few pages on it takes a long time to open the next page , can’t do the giant crossword online, download the games app and giant crossword not there, also have to pay to play other games and can only play one crossword per day, we pay for the newspaper we can play all games, so why does the digital app game we have to pay again despite paying the subscriptions for the paper, unhappy customer
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Latest update
What’s happened with the latest update? Like others have noted the app now freezes when you click on a story. The app is no rendered pretty useless!
New update has a huge bug.
I see you had an update to the app 5 days ago. Ever since then , if I click on a story in My News area up comes a blank white page that locks up my iPad. I have to double click on the page to close it down and reload your app again.
Please fix.
How about updates to your main page too. Sick of looking at the Tasman Bridge and a Ducks Bum. Surely you can update that photo monthly, with readers photos. You’ve had that photo for years. It’s not that good!
Please fix.
How about updates to your main page too. Sick of looking at the Tasman Bridge and a Ducks Bum. Surely you can update that photo monthly, with readers photos. You’ve had that photo for years. It’s not that good!
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App crashes on some stories
This latest update makes this app terrible to use. Some stories load others crash the app. Not great considering I pay a subscription to use it!
What’s happening at the Mercury?
My first beef is with the Comments section. Of late I have been getting the message “Comments failed to load. Please try again later”. Also, when comments are indicated for an article, as soon as I click on the article the comments disappear. Very frustrating!
Then, when I do respond to a comment, and it’s several comments from the top, the response can stay there as a PENDING for days sometimes. Obviously the adjudicator never looks below the top couple of comments. If this continues to occur I will cancel my subscription of five or six years! I’m not prone to wasting time in writing comments for them to never to see the light of day!
Then, when I do respond to a comment, and it’s several comments from the top, the response can stay there as a PENDING for days sometimes. Obviously the adjudicator never looks below the top couple of comments. If this continues to occur I will cancel my subscription of five or six years! I’m not prone to wasting time in writing comments for them to never to see the light of day!
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Clumsy and frustrating
This app is the pits. Loading problems are common. But the worst part is that even though the magazines and ad inserts are there to be opened separately they are also presented in the the course of reading the ‘paper’. This means that if they are present midway through articles you might have to scroll forward multiple pages of ads before you can continue reading. It’s obvious why they do this but I resent the fact that they, to all appearances, offer a choice which in the end is no choice at all.
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As Ads as News
26 Dec 2022 PM. Ad for Jetstar’s loooow price Headlined as news.
Was this a paid news item??? Bad news: bowls club not opening next Friday.
Was this a paid news item??? Bad news: bowls club not opening next Friday.
Reading paper online.
When I read the Mercury as printed online, if I go off the page to check my mail or similar, it does not remember what page I was on. This is very annoying. It does not do this on your sister paper The Herald Sun, or even the Australian to which I also subscribe.
Rubbish
Paid for a subscription? Too bad you can’t use it! It’s absolute rubbish, janky formatting at best and all round utter trash.
Though, considering the garbage website I suppose I shouldn’t be too shocked.
Though, considering the garbage website I suppose I shouldn’t be too shocked.
Creepy app
Places heaps (5GB+) in ‘other’ data on iPad. Just lately (08/22) very slow to load.
VERY FRUSTRATING
I cannot open the next day edition without having to close the app and then reopen it!
Also, why is the online version (via the app) not available until way after the hardcopy is delivered by the ‘man in the van!’
The Age (a much larger paper) is available by 1am, The Mercury isn't available on line until at least 5-6am!
The content of the paper is parochial, has badly written articles and I don’t want to pay good money to read all the advertisements!
NAHHH this is a waste of money $28 a month???? I DONT THINK SO!
Also, why is the online version (via the app) not available until way after the hardcopy is delivered by the ‘man in the van!’
The Age (a much larger paper) is available by 1am, The Mercury isn't available on line until at least 5-6am!
The content of the paper is parochial, has badly written articles and I don’t want to pay good money to read all the advertisements!
NAHHH this is a waste of money $28 a month???? I DONT THINK SO!
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Disgraceful update
The Mercury ought to do an article on the update, how it was designed, who reviewed it etc. The sought of article they would write if the government released a terrible update.
Resolution
Is very poor and you can forget about detail,and the paper version even worse
As a long term subscriber if this is not fixed I’ll be be cancelling
As a long term subscriber if this is not fixed I’ll be be cancelling
Backwards app
The old app which suited the tabloid format worked well. The “new improved version “ (not) may be OK but the today’s paper option has a major fault. It is impossible to read an article when there is some advertising insert or, as with the Sunday Tasmanian, the comic section is ruined by the Escape section. This was not the case before. I do like the newer clipping and sharing function but this fault detracts. The today’s paper aspect is important has a significant amount of information that’s unavailable in the headline grabbing part.
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