Mercury iPhone app – comments won’t load on articles with comments
I’m having a problem with the Mercury iPhone app. I am unable to see any comments.
I get: “Error loading comments – Try again later.”
The comments on the Mercury website load perfectly normally, including on the same articles.
I have:
* updated the Mercury app to the latest version
* deleted and reinstalled the app
* restarted my iPhone
The problem remains.
The app recognises me correctly as a subscriber and I can comment, so it doesn’t appear to be a login problem.
Could your technical team could investigate this?
I’m using an iPhone running the latest iOS.
I get: “Error loading comments – Try again later.”
The comments on the Mercury website load perfectly normally, including on the same articles.
I have:
* updated the Mercury app to the latest version
* deleted and reinstalled the app
* restarted my iPhone
The problem remains.
The app recognises me correctly as a subscriber and I can comment, so it doesn’t appear to be a login problem.
Could your technical team could investigate this?
I’m using an iPhone running the latest iOS.
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Zoom not functional
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The Mercury, not in touch with other The Mercury apps.
Using the same app on my iPhone does not equate with use on my iPad.
Whilst the iPad does let me online for comments on various topics, the app on my iPhone says I am not a member and when I do try and change that I am told I am a member!
I am still not able to comment or respond to articles.
Whilst the iPad does let me online for comments on various topics, the app on my iPhone says I am not a member and when I do try and change that I am told I am a member!
I am still not able to comment or respond to articles.
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The homepage of the digital edition is more like a wellness gossip column rather than a newspaper. Stories about world issues, important national and local issues are given low priority or absent. Fortunately we can download the paper edition, do online puzzles, share stories from the daily paper and print out material. The digital edition has no attraction compared to other newspaper and news apps. Almost not worth paying a subscription.
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