The North Face

The North Face

Hiking boots, clothing & more

35K ratings
224 reviews
Free

Details

  • Released
  • Updated
  • January 11, 2021
  • July 16, 2026

Features

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About

Access your loyalty program, track rewards, and earn points for purchases and activities. Discover exclusive gear, get early access to collections, and scan products in-store for details. Join the free program to unlock member benefits and gear up for your next adventure.

Loyalty program access
Earn points on purchases
Track rewards and balance
Exclusive gear access
Product barcode scanning
Personalized recommendations
Check-in for points
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What users say

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+2

What's New in The North Face

12.18.1

July 16, 2026

Improved checkout experience with fixes to shipping and billing address forms, making it easier to add and update phone numbers during checkout.

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User reviews

Payment being weird

payment wasn’t being accepted for a long time

simply doesn’t work

lads i’m just tryna buy some pants, can’t even apple pay, credit card won’t be looked at, won’t save my address, empties my cart when YOUR software fails, need some proper debugging just hire me so i can fix it and buy the pants and quit after. made a new account to just buy the pants and same issues. u guys got some work to do. maybe throw proper error codes too idk just a thought. errors are not one offs they are supposed to be valuable reasons for things not working. lock in and get a better software team bro and send me my pants i’ve tried for like 30 min. L
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Unable to place orders

The cart is full of API errors, I cannot save any credit cards or addresses to my account and also cannot place orders either using Apple Pay or with a credit card. Fix the bugs please

Amazing

All products you will buy from north face you are getting your moneys worth and then some they know how to make you comfortable for a reasonable price

The website sucks but the app sucks much more

This app sucks, very clunky. The favourite button doesn’t work, there’s a lag with it, and it still doesn’t favourite. Apple Pay doesn’t work either, when you click on Apple Pay it’s just stuck on loading, pretty sure it doesn’t work. I like the ability to view all on the app but once you click into an item and go back to previous page, it takes you back to the very top, it doesn’t bring you to where you last left off at, I did one order and deleted the app.
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Developer apps

User experience

🐞

Reported Bugs

4 issues

Checkout process failures

Bug

Inability to view product details

Bug

Reward points not tracking correctly

Bug

App crashes and freezes

Bug

Requested Features

4 requests

Improve back button functionality

Feature

Add ability to filter by gender

Feature

Enhance reward program integration

Feature

Optimize app speed and stability

Feature

FAQ

What does The North Face app do?

The North Face app allows XPLR Pass members to manage their loyalty program. You can easily access your rewards, track your point balance and activity history, and shop for outdoor gear. It also provides access to exclusive collections and product information.

How do I earn points and rewards?

You earn points by spending money on gear ($1 spent equals 1 point). Additional ways to earn include checking in at National Parks and Monuments, referring friends, and using a reusable bag in stores. Every 100 points earned translates to a $10 reward towards future purchases.

Is the app free to use?

Yes, the app is free to download and use. The XPLR Pass loyalty program itself is also free to join. There are no in-app purchases or ads mentioned in the app's description.

What are the benefits of joining the XPLR Pass program?

By joining the free XPLR Pass loyalty program, you gain access to exclusive gear, opportunities for members-only product field testing, and earn points on every purchase. You also get early access to limited-edition collections and collaborations.

Can I use the app to get information about products in-store?

Yes, you can use the app to scan product barcodes while in The North Face stores. This will quickly provide you with detailed product information, customer reviews, available colors, additional sizes, and more.