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The North Face

The North Face

Clothes and active sportswear

36K ratings
235 reviews
🌟 Lifestyle
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • January 11, 2021
  • August 26, 2026

Features

Developer

V.F. Corporation
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Reviews summary↘︎
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🎪3 happening
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About

Access your loyalty program, track rewards, and earn points for purchases and activities. Discover exclusive gear, get early access to collections, and scan products in-store for details. Join the free program to unlock member benefits and gear up for your next adventure.

✓Loyalty program access
✓Earn points on purchases
✓Track rewards and balance
✓Exclusive gear access
✓Product barcode scanning
✓Personalized recommendations
✓Check-in for points
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What users say

Summarized from real user reviews of The North Face. Based on 36K reviews and a 4.7/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Shopping app.

Positive things

  • 👍Easy to navigate
  • 👍Convenient for shopping
  • 👍Good product quality

Negative things

  • 🐛Glitchy and buggy
  • 🐛Slow performance
  • 🐛Frequent sign-out issues
  • 🐛Inconsistent navigation
  • 🐛Reward program not working properly
See all reviews
+1

What's New in The North Face

12.21.0

August 26, 2026

Enjoy a smoother shopping experience with: - Faster, easier navigation to find products - Improved checkout and store pickup experience - Better Dark Mode visibility and refreshed app visuals

More

Events

Read more about Back to Campus
Event EndedSpecial Event

Back to Campus

Adventure-inspired. Campus-ready.

Jul 16, 2026 — Aug 16, 2026

Read More

Read more about Base Camp Travel Bags
Event EndedSpecial Event

Base Camp Travel Bags

Packs, duffels and rollers for every trip.

Apr 8, 2026 — May 9, 2026

Read More

Read more about For Students and Teachers
Event EndedSpecial Event

For Students and Teachers

Honoring students and educators that explore

Aug 6, 2025 — Sep 6, 2025

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

Blaqenese AF

North Face in yo Face! Don’t make me catch a case!!!
SunimusaofficialSunimusaofficial

App acting weird

App kept glitching. I would go to purchase the hat and it would giving me the loading circle thing and just keep spinning. I would have to exit out and go back in. Did it like 3 times. Excited about the hat tho lol
Nola.patNola.pat

AMAZING

very easy to navigate. quick checkout.
iamastro!iamastro!

Amazing

Amazing product 💜
My2jessMy2jess

Hard to NOT buy TNF

I own about 50 pieces of TNF gear. It’s not often I have a warranty claim, but when I do, TNF takes care of me. I’ll continue to reward that loyalty with loyalty. Thank you!!!
AirchasingAirchasing
See 230 more reviews

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User experience

🐞

Reported Bugs

4 issues

Checkout process failures

Bug

Inability to view product details

Bug

Reward points not tracking correctly

Bug

App crashes and freezes

Bug
✨

Requested Features

4 requests

Improve back button functionality

Feature

Add ability to filter by gender

Feature

Enhance reward program integration

Feature

Optimize app speed and stability

Feature

FAQ

What does The North Face app do?

The North Face app allows XPLR Pass members to manage their loyalty program. You can easily access your rewards, track your point balance and activity history, and shop for outdoor gear. It also provides access to exclusive collections and product information.

How do I earn points and rewards?

You earn points by spending money on gear ($1 spent equals 1 point). Additional ways to earn include checking in at National Parks and Monuments, referring friends, and using a reusable bag in stores. Every 100 points earned translates to a $10 reward towards future purchases.

Is the app free to use?

Yes, the app is free to download and use. The XPLR Pass loyalty program itself is also free to join. There are no in-app purchases or ads mentioned in the app's description.

What are the benefits of joining the XPLR Pass program?

By joining the free XPLR Pass loyalty program, you gain access to exclusive gear, opportunities for members-only product field testing, and earn points on every purchase. You also get early access to limited-edition collections and collaborations.

Can I use the app to get information about products in-store?

Yes, you can use the app to scan product barcodes while in The North Face stores. This will quickly provide you with detailed product information, customer reviews, available colors, additional sizes, and more.