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The North Face

The North Face

Find hiking gear & sportswear

37K ratings
242 reviews
🌟 Lifestyle
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • May 31, 2012
  • October 7, 2026

Features

Background Location Access

Developer

V.F. Corporation
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Reviews summary↘︎
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About

Access your loyalty program, track rewards, and earn points for purchases and activities. Discover exclusive gear, get early access to collections, and scan products in-store for details. Join the free program to unlock member benefits and gear up for your next adventure.

✓Loyalty program access
✓Earn points on purchases
✓Track rewards and balance
✓Exclusive gear access
✓Product barcode scanning
✓Personalized recommendations
✓Check-in for points
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What users say

Summarized from real user reviews of The North Face. Based on 37K reviews and a 4.7/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Shopping app.

Positive things

  • 👍Easy to navigate
  • 👍Convenient for shopping
  • 👍Good product quality

Negative things

  • 🐛Glitchy and buggy
  • 🐛Slow performance
  • 🐛Frequent sign-out issues
  • 🐛Inconsistent navigation
  • 🐛Reward program not working properly
See all reviews
+1

What's New in The North Face

12.24.0

October 7, 2026

This update brings enhancements to rewards, order tracking, and the overall app experience, along with performance and reliability improvements. - Members can now track their progress through loyalty milestones with a redesigned rewards dashboard, access updated program information, and enjoy a simpler sign-up experience. - Rewards can now be viewed and applied directly during checkout, with order totals updating instantly as rewards are selected. A streamlined order tracking experience makes it easier to stay updated on purchases. - Promotional experiences are now available directly within the app, helping you stay engaged without leaving the app. Additional updates improve performance, reliability, and analytics.

More

Events

Read more about The British Millerain Capsule
HappeningSpecial Event

The British Millerain Capsule

Waxed cotton meets the 1976 Mountain Parka

Oct 5, 2026 — Nov 2, 2026

Read More

Read more about The North Face® Red Box
HappeningSpecial Event

The North Face® Red Box

Discover The North Face® Red Box.

Sep 25, 2026 — Oct 26, 2026

Read More

Read more about Back to Campus
Event EndedSpecial Event

Back to Campus

Adventure-inspired. Campus-ready.

Jul 16, 2026 — Aug 16, 2026

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

No Free Shipping?

I thought I will get free shipping 🤧
Swaggyq1993Swaggyq1993

Bad

I’m trying to buy a jacket for my three-year-old son, but the payment won’t go through no matter what I try. I’ve tried paying with PayPal and Apple Pay using my debit card, but nothing works. You really need to fix this app because, honestly, it’s been a terrible experience and the payment system is not working at all.
Show more
BrahiansmithBrahiansmith

North Face, NYC Nice!

Cozy, stylish, warmth for every roam -North Face keeps NYC cool wherever you call home!
ruththetruth123ruththetruth123

Clothing styles and Quality

Best value so far
Sabbir Hasan SiamSabbir Hasan Siam

North face baby

Love this color I love how yall always are making hoodies in different colors with real nature vibes I’ll be back in a day or two yo order another one
Broski hoodie appleBroski hoodie apple
See 237 more reviews

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User experience

🐞

Reported Bugs

4 issues

Checkout process failures

Bug

Inability to view product details

Bug

Reward points not tracking correctly

Bug

App crashes and freezes

Bug
✨

Requested Features

4 requests

Improve back button functionality

Feature

Add ability to filter by gender

Feature

Enhance reward program integration

Feature

Optimize app speed and stability

Feature

FAQ

What does The North Face app do?

The North Face app allows XPLR Pass members to manage their loyalty program. You can easily access your rewards, track your point balance and activity history, and shop for outdoor gear. It also provides access to exclusive collections and product information.

How do I earn points and rewards?

You earn points by spending money on gear ($1 spent equals 1 point). Additional ways to earn include checking in at National Parks and Monuments, referring friends, and using a reusable bag in stores. Every 100 points earned translates to a $10 reward towards future purchases.

Is the app free to use?

Yes, the app is free to download and use. The XPLR Pass loyalty program itself is also free to join. There are no in-app purchases or ads mentioned in the app's description.

What are the benefits of joining the XPLR Pass program?

By joining the free XPLR Pass loyalty program, you gain access to exclusive gear, opportunities for members-only product field testing, and earn points on every purchase. You also get early access to limited-edition collections and collaborations.

Can I use the app to get information about products in-store?

Yes, you can use the app to scan product barcodes while in The North Face stores. This will quickly provide you with detailed product information, customer reviews, available colors, additional sizes, and more.