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The North Face

The North Face

Sporting goods and winter wear

38K ratings
243 reviews
#151 in free Shopping
🌟 Lifestyle
🛍️ Shopping
Free

Details

Released
January 11, 2021
Updated
October 22, 2026

Features

Background Location Access

Developer

V.F. Corporation
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iphone
ipad
📊no. 151
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⭐243
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About

Access your loyalty program, track rewards, and earn points for purchases and activities. Discover exclusive gear, get early access to collections, and scan products in-store for details. Join the free program to unlock member benefits and gear up for your next adventure.

✓Loyalty program access
✓Earn points on purchases
✓Track rewards and balance
✓Exclusive gear access
✓Product barcode scanning
✓Personalized recommendations
✓Check-in for points
Show original description

What users say about The North Face

Reviews of The North Face are mostly negative: the Shopping app is rated 4.7/5 from 38K App Store ratings. What users like most: easy to navigate, convenient for shopping. Top complaints: glitchy and buggy, slow performance. Summarized from real user reviews.

Positive things

  • 👍Easy to navigate
  • 👍Convenient for shopping
  • 👍Good product quality

Negative things

  • 🐛Glitchy and buggy
  • 🐛Slow performance
  • 🐛Frequent sign-out issues
  • 🐛Inconsistent navigation
  • 🐛Reward program not working properly
See all reviews

What's New in The North Face

12.25.0

October 22, 2026

This update makes it easier to shop your local store and get more out of your XPLR Pass. • See what's in stock at a nearby store and available for pickup right from the product list, and change stores anytime • Discover upcoming XPLR Pass events and browse them all in one place • Remove a reward applied at checkout and use promo codes and rewards together seamlessly • Add your birthday to your profile without entering additional details, and enjoy faster performance throughout the app

More

Charts

Top Free

📊 151

Shopping

The app has maintained its position at 151 recently.

Last updated on November 2, 2026.

Events

Read more about Show the way.
HappeningSpecial Event

Show the way.

A fresh expression of the Nuptse legacy.

Oct 13, 2026 — Nov 13, 2026

Read More

Read more about The British Millerain Capsule
Event EndedSpecial Event

The British Millerain Capsule

Waxed cotton meets the 1976 Mountain Parka

Oct 5, 2026 — Nov 2, 2026

Read More

Read more about The North Face® Red Box
Event EndedSpecial Event

The North Face® Red Box

Discover The North Face® Red Box.

Sep 25, 2026 — Oct 26, 2026

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

Summit series

The north face future fleece is the best layering system I’ve ever used. Its weight to warmth ratio is amazing and the fit is perfect.
PNPath to nowhere

Response from developer

Hi, your support means a lot to us! We work hard at creating a great app experience for you to explore. Thank you for your feedback!

No Free Shipping?

I thought I will get free shipping 🤧
SSwaggyq1993

Bad

I’m trying to buy a jacket for my three-year-old son, but the payment won’t go through no matter what I try. I’ve tried paying with PayPal and Apple Pay using my debit card, but nothing works. You really need to fix this app because, honestly, it’s been a terrible experience and the payment system is not working at all.
Show more
BBrahiansmith

North Face, NYC Nice!

Cozy, stylish, warmth for every roam -North Face keeps NYC cool wherever you call home!
Rruththetruth123

Clothing styles and Quality

Best value so far
SSSabbir Hasan Siam
See 238 more reviews

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User experience

🐞

Reported Bugs

4 issues

Checkout process failures

Bug

Inability to view product details

Bug

Reward points not tracking correctly

Bug

App crashes and freezes

Bug
✨

Requested Features

4 requests

Improve back button functionality

Feature

Add ability to filter by gender

Feature

Enhance reward program integration

Feature

Optimize app speed and stability

Feature

FAQ

What does The North Face app do?

The North Face app allows XPLR Pass members to manage their loyalty program. You can easily access your rewards, track your point balance and activity history, and shop for outdoor gear. It also provides access to exclusive collections and product information.

How do I earn points and rewards?

You earn points by spending money on gear ($1 spent equals 1 point). Additional ways to earn include checking in at National Parks and Monuments, referring friends, and using a reusable bag in stores. Every 100 points earned translates to a $10 reward towards future purchases.

Is the app free to use?

Yes, the app is free to download and use. The XPLR Pass loyalty program itself is also free to join. There are no in-app purchases or ads mentioned in the app's description.

What are the benefits of joining the XPLR Pass program?

By joining the free XPLR Pass loyalty program, you gain access to exclusive gear, opportunities for members-only product field testing, and earn points on every purchase. You also get early access to limited-edition collections and collaborations.

Can I use the app to get information about products in-store?

Yes, you can use the app to scan product barcodes while in The North Face stores. This will quickly provide you with detailed product information, customer reviews, available colors, additional sizes, and more.