The North Face User Reviews

Customer Experience

Positive experience40.2% of reviews
Neutral8.4% of reviews
Negative experience51.5% of reviews

~ Based on 239 written reviews from the US App Store.

What users say

Is The North Face Safe?

The North Face appears safe based on user ratings. AppsHunter Safety Score for The North Face is 94/100.

This assessment is based on 36,671 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.7% of ratings point to a safe experience
2.3% of ratings suggest some concerns
5.0% of ratings point to a risky experience

~ Based on 36,671 App Store ratings for The North Face.

Is The North Face Legit?

The North Face appears to be a legitimate app. AppsHunter Legitimacy Score for The North Face is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Clothing styles and Quality

Best value so far

North face baby

Love this color I love how yall always are making hoodies in different colors with real nature vibes I’ll be back in a day or two yo order another one

IT support

I like north face clothes I really really do but when I tried to order off the app it would not work throwing error messages, so I contacted IT support and there best advice was restarting my phone, update the app and don’t use the app use the online website, wtf, north face has always been a good brand but that just made me lose faith in quality control
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Disaster

The app is garbage. Setting up a passcode is impossible. The same password that works on the website has never worked in the app. The only way to log in is by using a code sent via email.

The app logs me out dozens of times at any moment. Very often, the XPLR section shows an inaccurate $0 balance until you log out and log back in. The app is slow, and every section opens in slow motion compared to the web version.

There are also a lot of ghost items shown as being in stock.

The app is a disaster and honestly embarrassing, especially considering that you have the budget to hire more talented people.
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Blaqenese AF

North Face in yo Face! Don’t make me catch a case!!!

App acting weird

App kept glitching. I would go to purchase the hat and it would giving me the loading circle thing and just keep spinning. I would have to exit out and go back in. Did it like 3 times. Excited about the hat tho lol

AMAZING

very easy to navigate. quick checkout.

Amazing

Amazing product 💜

Hard to NOT buy TNF

I own about 50 pieces of TNF gear. It’s not often I have a warranty claim, but when I do, TNF takes care of me. I’ll continue to reward that loyalty with loyalty. Thank you!!!

Glitching

This review is for the app. It’s always glitching out.

Backpack

We love north face backpacks

Easy to use

I love this cute sandal and it’s my second buy

All times favorite

I love the quality

TNF App

Very easy to navigate

Great quality & Style

Every North Face product I’ve ever purchased has turned out to be high quality and durable. It is great stuff!!

Payment being weird

payment wasn’t being accepted for a long time

simply doesn’t work

lads i’m just tryna buy some pants, can’t even apple pay, credit card won’t be looked at, won’t save my address, empties my cart when YOUR software fails, need some proper debugging just hire me so i can fix it and buy the pants and quit after. made a new account to just buy the pants and same issues. u guys got some work to do. maybe throw proper error codes too idk just a thought. errors are not one offs they are supposed to be valuable reasons for things not working. lock in and get a better software team bro and send me my pants i’ve tried for like 30 min. L
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Unable to place orders

The cart is full of API errors, I cannot save any credit cards or addresses to my account and also cannot place orders either using Apple Pay or with a credit card. Fix the bugs please

Amazing

All products you will buy from north face you are getting your moneys worth and then some they know how to make you comfortable for a reasonable price

The website sucks but the app sucks much more

This app sucks, very clunky. The favourite button doesn’t work, there’s a lag with it, and it still doesn’t favourite. Apple Pay doesn’t work either, when you click on Apple Pay it’s just stuck on loading, pretty sure it doesn’t work. I like the ability to view all on the app but once you click into an item and go back to previous page, it takes you back to the very top, it doesn’t bring you to where you last left off at, I did one order and deleted the app.
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