The North Face User Reviews

What users say

Top reviews

Payment being weird

payment wasn’t being accepted for a long time

simply doesn’t work

lads i’m just tryna buy some pants, can’t even apple pay, credit card won’t be looked at, won’t save my address, empties my cart when YOUR software fails, need some proper debugging just hire me so i can fix it and buy the pants and quit after. made a new account to just buy the pants and same issues. u guys got some work to do. maybe throw proper error codes too idk just a thought. errors are not one offs they are supposed to be valuable reasons for things not working. lock in and get a better software team bro and send me my pants i’ve tried for like 30 min. L
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Unable to place orders

The cart is full of API errors, I cannot save any credit cards or addresses to my account and also cannot place orders either using Apple Pay or with a credit card. Fix the bugs please

Amazing

All products you will buy from north face you are getting your moneys worth and then some they know how to make you comfortable for a reasonable price

The website sucks but the app sucks much more

This app sucks, very clunky. The favourite button doesn’t work, there’s a lag with it, and it still doesn’t favourite. Apple Pay doesn’t work either, when you click on Apple Pay it’s just stuck on loading, pretty sure it doesn’t work. I like the ability to view all on the app but once you click into an item and go back to previous page, it takes you back to the very top, it doesn’t bring you to where you last left off at, I did one order and deleted the app.
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Bad app

It’s so bugged out can’t even do nothing on it

Never again

Quality went not just down after the company was sold, it crashed. Products not waterproof anymore, sizing off. Can not recommend one of my favourite brands anymore, vey sad to say

Love North Face

Very good

Apple Pay check out doesn’t work

Apple Pay check out doesn’t work

Great Customer Service

Really enjoy the men’s tshirts. Products are true to size.

App needs fixing

The app used to work seamlessly with only minor glitches, but recently it has become very frustrating to use. Whenever you click on a product, the screen grays out and the product details become inaccessible. This forces users to switch to the website, where favorites saved in the app aren’t even available. It’s disappointing, frustrating and honestly makes it easier to shop with a different brand instead.
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Online site

Very difficult to join and access and add address & payment! Frustrating!!!!

Great app for new products

I love using the north face app to see new products and launches. My favorite product is the Nuptse puffer jacket

I like the new favorite feature that is easy to use

Great products.

North Face definitely has the best of the best. I never go wrong buying from North Face. I couldn’t be happier with all my gear.

Item sold out

So annoyed was trying to buy an item website wouldn’t let me check out so had to download app then app wouldn’t recognize my postal code then jacket sold out on me.

Can’t buy online

App doesn’t work can’t buy online with Apple Pay or your credit card. Went to Amazon I found a different brand.

Not honoring discount

Company does not honor 10% for new customers (text message). Bad!

App

Haven’t had the best experiences with the app, very glitchy and slow.

Simply the Best

The quality is excellent. Never been disappointed.

Amary

Pretty good discount on my first purchase 😍😍😍