Website has false information on inventory
I’ve purchased the same coat twice already on the website. It says it has six left of the color and size both orders get canceled stating that the product is no longer available anymore. I click on the product and it states now three are available. It is very unfortunate being the number one coat seller in the world and this is what we have to go through. And when you call customer service, they are no help. I was on the phone yesterday for over an hour. And nothing done not even helping me find a different but similar coat nothing given for the inconvenience unfortunately I love north face and only brand I buy for my children, including myself. We have only worn Northface coats, Of all different types, but I will no longer purchase from NorthFace.
Show more
Apple Pay Returns NOT allowed
Apple Pay purchases -> returns not in person, in store. You’ll have to ship it back and make an additional purchase of a box to ship it back, they won’t accept their own shipping bags, even if their website says to ship it that way, their customer service will tell you you NEED to ship it back in a box.
Show more
North face
Like like like
It hangs A Lot
Extremely Slow process
Summit series
The north face future fleece is the best layering system I’ve ever used. Its weight to warmth ratio is amazing and the fit is perfect.
Response from developer
Hi, your support means a lot to us! We work hard at creating a great app experience for you to explore. Thank you for your feedback!
No Free Shipping?
I thought I will get free shipping 🤧
Bad
I’m trying to buy a jacket for my three-year-old son, but the payment won’t go through no matter what I try. I’ve tried paying with PayPal and Apple Pay using my debit card, but nothing works. You really need to fix this app because, honestly, it’s been a terrible experience and the payment system is not working at all.
Show more
North Face, NYC Nice!
Cozy, stylish, warmth for every roam -North Face keeps NYC cool wherever you call home!
Clothing styles and Quality
Best value so far
North face baby
Love this color I love how yall always are making hoodies in different colors with real nature vibes I’ll be back in a day or two yo order another one
IT support
I like north face clothes I really really do but when I tried to order off the app it would not work throwing error messages, so I contacted IT support and there best advice was restarting my phone, update the app and don’t use the app use the online website, wtf, north face has always been a good brand but that just made me lose faith in quality control
Show more
Disaster
The app is garbage. Setting up a passcode is impossible. The same password that works on the website has never worked in the app. The only way to log in is by using a code sent via email.
The app logs me out dozens of times at any moment. Very often, the XPLR section shows an inaccurate $0 balance until you log out and log back in. The app is slow, and every section opens in slow motion compared to the web version.
There are also a lot of ghost items shown as being in stock.
The app is a disaster and honestly embarrassing, especially considering that you have the budget to hire more talented people.
The app logs me out dozens of times at any moment. Very often, the XPLR section shows an inaccurate $0 balance until you log out and log back in. The app is slow, and every section opens in slow motion compared to the web version.
There are also a lot of ghost items shown as being in stock.
The app is a disaster and honestly embarrassing, especially considering that you have the budget to hire more talented people.
Show more
Blaqenese AF
North Face in yo Face! Don’t make me catch a case!!!
App acting weird
App kept glitching. I would go to purchase the hat and it would giving me the loading circle thing and just keep spinning. I would have to exit out and go back in. Did it like 3 times. Excited about the hat tho lol
AMAZING
very easy to navigate. quick checkout.
Amazing
Amazing product 💜
Hard to NOT buy TNF
I own about 50 pieces of TNF gear. It’s not often I have a warranty claim, but when I do, TNF takes care of me. I’ll continue to reward that loyalty with loyalty. Thank you!!!
Glitching
This review is for the app. It’s always glitching out.
Backpack
We love north face backpacks
Easy to use
I love this cute sandal and it’s my second buy
