The Palace Project Reviews: Is It Legit?

Customer Experience

Positive experience27.1% of reviews
Neutral22.6% of reviews
Negative experience50.3% of reviews

~ Based on 288 written reviews from the US App Store.

What users say about The Palace Project

Is The Palace Project Safe?

The Palace Project appears safe based on user ratings. AppsHunter Safety Score for The Palace Project is 92/100.

This assessment is based on 5,450 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.0% of ratings point to a safe experience
4.6% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 5,450 App Store ratings for The Palace Project.

Is The Palace Project Legit?

The Palace Project appears to be a legitimate app. AppsHunter Legitimacy Score for The Palace Project is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great story

Enjoyed listening to this inspiring novel that promotes the mystery of friendship and finding something that was lost

Super glitchy

I love being able to borrow audiobooks from my library, but Palace Project makes listening incredibly frustrating. It’s super glitchy and constantly skips backward, sometimes 20 seconds, sometimes several chapters. It also quits randomly, drains my battery, and makes my phone very hot.

I’d really like a reading history feature, and the app needs to be much easier to navigate. Libby is so much easier to use, and I wish my library offered it instead. I want to enjoy my books, but I’m constantly fighting with this app.
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Slow and unreliable

Can’t count on it loading or even allowing you to borrow a book

Unexpected Plot

Unexpectedly delicious reading

Apps coding sucks

I appreciate the company existing but this app is janky. They need better devs and a complete revamp, front and back end. There’s so many quality of life ways this app can improve but at the least have all the images load properly.

Easy free audiobooks

It was easier to check out an audiobook online than it was to go to a library for an actual book!

🩷

Thank you! Loved it!

Audiobooks skip around

No luck with audiobooks. Restarts chapters, skips around, keeps playing when paused, app doesn’t update and stays in the same spot even when the audio continues so you can’t pause in the right spot. Thought it was just me, but friend is having the same problem. What’s more frustrating is being part way into a chapter and it just skips to the next one. Now I can’t find my spot again. Very annoying, poor user experience.
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The palace project

Good app but it takes for ever to load

Please adjust speed to 3x

The Palace Project is a great app all in all. My specific library has titles available in this app and not on Libby, so sometimes it’s the only choice if I want to listen to specific audiobooks. That being said, it is EXTREMELY limiting when the maximum playback speed is only up to 2.0x. It would be very much appreciated if future updates would support playback speeds up to 3.0x.
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Better, but …

This is basically a very good reader, but there are a couple of things that could be made better. Sometimes when you try to move forward one page you can end up going 10 or more forward. Quite disorienting because there is no way to easily figure out where you are, and you have to flip back until you find the right place. I also find that when I’m reading in the dark, I can’t get the app dark enough to be easy on the eyes.
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Lots of glitches

Love the books, but I feel I’m constantly troubleshooting every book I want to read. Can’t place holds or download audiobooks without logging out, logging back in, deleting the app and re-downloading.

Good

It good and easy too

Not Kind To Users

Just another library app that limits the user’s choice. This is the second app that my library has used that doesn’t allow patrons to use e-readers. I understand not wanting to be involved with the Amazon ecosystem, but sometimes they are the best of a bad situation. Reading on tablets and phones are worse for reader’s eyes, but for some reason these reading apps don’t seem to care. Most e-readers are optimized for the readers comfort, which becomes more important as people age.

I know there are many reasons for companies to limit options, but it seems odd that they willingly choose to put these burdens on the end user. Would not recommend.
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Helpful Update

Love the update allowing more flexibility in listening speed.

Hope they can do an update to add a listening percentage .

Very buggy

I use Hoopla and Libby without issues for my library books but Palace is the worst. Close to half the time it can’t begin playing Audiobooks and I have to fiddle with it to get it to work.

Percentage Read

I have a question when will the app be able to show percentage read. I think many users will find that feature helpful. Instead of doing math to find out what percentage has been read. I can see that the audiobook player has been updated. Now it really remembers the last section read. Keep improving. Thanks.
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Only place I could find a particular audiobook, BUT terrible UI/UX

The app sometimes has trouble remaining connected to my library accounts, needed to be restarted in order for the audiobook player interface to show up for the book I borrowed, and most annoying of all you are not able to track how far along in the audiobook you are (it does not show a %)

Way too glitchy

I initially loved this app. I still appreciate the fact that I can get free audiobooks, but it is way too glitchy on my iPhone. At times it overheats my iPhone, and at other times I can’t switch from one app to another without it starting over at the previous chapter. It has difficulty keeping track of where I’m at in the book and I’m constantly having to forward. Most recently, I can be listening on the app and open up my messages and it immediately goes back to the beginning of the chapter. Super frustrating.
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Ugh

I love the available options on Palace, but it’s so hard to listen to audiobooks. It jumps around and constantly loses the place you were at. PLEASE fix it. I shouldn’t have to add a bookmark every 5 min out of fear of losing my place. It also deleted downloads randomly so I have to wait all over again and get a ton of error messages before it will finally work. The app is too glitchy
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