Love the options they offer but …
Would be nice if it would show you the books you already checked out Like a time line of when things got returned
Barely functional
Two stars for the huge book selection which is why I downloaded, but the functionality of the app is incredibly poor. Every single time I try to play audiobooks that I’ve checked out, the app says the audiobooks are unavailable and to try later; it takes a very frustrating amount of time restarting the app to get it to play (I’ve spent up to 30 minutes at a given time just trying to get anything to play). Other bugs include having to manually move to the next chapter because it’ll stop at the end of chapters and sometimes it will start jumping around the chapter. The app also will get up to 98% of downloading the book to the device and stop so it never actually downloads. This would be such a great app given the selection, but at this point it’s not worth the frustration. I hope these issues get solved & I can finish my book.
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Bare bones
This app is as bare bones as it gets. You can barely filter, and when you do - the minute you select something to view and return to the list, the filtering is gone. And forget about sorting…there is NONE.
As for information detail on the books, I’ve noticed several that had inaccurate data. For instance on Title: The Rumor Author: Elin Hilderbrand they have the publication date listed as 2026 when in fact it should be 2015.
As for information detail on the books, I’ve noticed several that had inaccurate data. For instance on Title: The Rumor Author: Elin Hilderbrand they have the publication date listed as 2026 when in fact it should be 2015.
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Almost impossible to use
I have downloaded this app on 3 devices, one newer and two older. It is extremely slow or just never works and we have to close the app and start all over again. A very frustrating user experience. Not sure how much we'll use it.
Idea great, but glitchy
I love this idea, and if it worked properly, I would give it five stars. But it is prone to numerous glitches. It’s really frustrating.
Really frustrating
The app has a good selection, but is incredibly glitchy and frustrating!
Problems include:
*New iPhone draining at roughly 2% every few minutes
*Causes my phone to overheat. It’s so hot you can hardly handle it
*app crashes and just stops while NOT saving current place.
*reverts to last chapter after current chapter ends.
*randomly skips to another part.
Really frustrating issues and use only as last resort for books. Super sad this has so many problems.
Problems include:
*New iPhone draining at roughly 2% every few minutes
*Causes my phone to overheat. It’s so hot you can hardly handle it
*app crashes and just stops while NOT saving current place.
*reverts to last chapter after current chapter ends.
*randomly skips to another part.
Really frustrating issues and use only as last resort for books. Super sad this has so many problems.
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Covenant of water
Very good I’ll be sorry when it’s done
So glitchy
It gets 2 stars for book selection but I have so much trouble actually getting books to play (audiobooks). At least half (no hyperbole, literally half) of the time it just freezes up. When I check out a new book it has what can only be described as a panic attack and just doesn’t work. I thought it was because I had an old phone, but she was put out to pasture and I’m coming at you from a iPhone 17, brand new, and it still is just baaaaaaarely functional. It’s currently having a mental breakdown about playing a new book and I’m so annoyed I came to write a review. I’m going to keep using it despite my rage because the selection is good and way less wait time than Libby, and it’s free so how much can I really expect but just know there is hate in my heart when I press that icon.
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Cool but Frustrating
I like having access to more books from my library but some things frustrate me. When reading ebooks, moving to the next page frequently jumps me to middle of the book not the next page. I’ve updated the app and restarted my phone to no avail. Also, I would like to add books to lists like Libby. I see books I want to read later but can’t tag them so I remember.
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Audiobooks skip around
No luck with audiobooks. Restarts chapters, skips around, keeps playing when paused, app doesn’t update and stays in the same spot even when the audio continues so you can’t pause in the right spot. Thought it was just me, but friend is having the same problem.
Need More Playback Speed Options & Historical Book Reads
Would really like more Playback Speed Options to go along with author reading speeds. The 1.5 to 2.0 jump is way too much.
Also wish there was a way to see what books you’ve read and returned.
PLEASE MAKE A 1.75x PLAYBACK SPEED!!!
Also wish there was a way to see what books you’ve read and returned.
PLEASE MAKE A 1.75x PLAYBACK SPEED!!!
Problems
Frequently stops and loses its place when listening to audio books. Received only half of The Calamity Club. Would not download the whole audiobook so I had to return it and purchase it on Audible to listen to the last half.
please add more speed options
great app with good ui but NEEDS to have the options to put audio at faster speeds than 2x. please give the option for 3x or 4x speed.
Glitchy
Good since the app is free with my library access. However, many helpful features such as listening to an audiobook while browsing, tracking list of books you’ve read, liked or would like to borrow is missing. The app sometimes loses your place or the sound plays twice at the same time with an echo. I appreciate the feature to listen at higher speeds. I wish there was 1.75 and speeds higher than 2.0
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Great selection but frequently difficult to play audiobooks
I have been using the palace project for about 18 months and while I am very happy with the quality selection of audiobooks frequently I have to try and download the item several times as the book struggles to play
audiobooks
audiobooks
This App is the Worst
I've never used an app that fails so consistently and so spectacularly. I can't count the number of times I get a notification that a book is ready and then am unable to access it over and over again. That's just one of multiple issues. Do not recommend until they invest some real money and time improving the experience for users.
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Ugh
Selection is good but the app is glitchy. It will not sync between my iPad and my iPhone. When I try to search on my iPhone it keeps giving me error messages. There isn’t an easy way to see what books you have checked out if you have more than one library linked to the app. It repeats the first part of every chapter.
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Great catalogue seriously hurt by the quality-of-life features present in other apps. DEVS PLS READ
This message is for the developers. The app is amazing, but it feels like it was designed by book lovers, not web designers.
I want to love the app so much. I LOVE its selection and am so thankful for my access to it. BUT the more and more I use it the more and more frustrated I am with the app.
Developers: please contract a web designer. Seriously.
Seriously.
Seriously.
Please.
Please.
Please.
The features that this app doesn’t have are mind boggling.
Save a book to your wishlist; different playback speeds; author profiles; a renew feature; customizable reader controls.
I can only find an incomplete list of books of an author by looking on the page for another book they wrote.
Please.
In web design, an extra click can cost companies millions of views. You have an amazing app that is KILLED by its lack of quality of life features present in other apps.
I want to love the app so much. I LOVE its selection and am so thankful for my access to it. BUT the more and more I use it the more and more frustrated I am with the app.
Developers: please contract a web designer. Seriously.
Seriously.
Seriously.
Please.
Please.
Please.
The features that this app doesn’t have are mind boggling.
Save a book to your wishlist; different playback speeds; author profiles; a renew feature; customizable reader controls.
I can only find an incomplete list of books of an author by looking on the page for another book they wrote.
Please.
In web design, an extra click can cost companies millions of views. You have an amazing app that is KILLED by its lack of quality of life features present in other apps.
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Not good
I’ve given this app more chances than it deserved. Constant error messages, even after just updating. Having to delete and redownload the app. Slow response from customer service. Stick with Libby or Hoopla.
Unable to borrow
I have only used a few times but when my books became available to borrow it just keeps spinning and nothing happens but would be nice if they had a way to contact someone for help as it is frustrating that it has also moved me back in line because I could not borrow it when it was ready.
