The Palace Project User Reviews

Customer Experience

Positive experience26.6% of reviews
Neutral23.0% of reviews
Negative experience50.4% of reviews

~ Based on 282 written reviews from the US App Store.

What users say

Is The Palace Project Safe?

The Palace Project appears safe based on user ratings. AppsHunter Safety Score for The Palace Project is 92/100.

This assessment is based on 5,169 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.7% of ratings point to a safe experience
4.8% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 5,169 App Store ratings for The Palace Project.

Is The Palace Project Legit?

The Palace Project appears to be a legitimate app. AppsHunter Legitimacy Score for The Palace Project is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

🩷

Thank you! Loved it!

Audiobooks skip around

No luck with audiobooks. Restarts chapters, skips around, keeps playing when paused, app doesn’t update and stays in the same spot even when the audio continues so you can’t pause in the right spot. Thought it was just me, but friend is having the same problem. What’s more frustrating is being part way into a chapter and it just skips to the next one. Now I can’t find my spot again. Very annoying, poor user experience.
Show more

The palace project

Good app but it takes for ever to load

Please adjust speed to 3x

The Palace Project is a great app all in all. My specific library has titles available in this app and not on Libby, so sometimes it’s the only choice if I want to listen to specific audiobooks. That being said, it is EXTREMELY limiting when the maximum playback speed is only up to 2.0x. It would be very much appreciated if future updates would support playback speeds up to 3.0x.
Show more

Better, but …

This is basically a very good reader, but there are a couple of things that could be made better. Sometimes when you try to move forward one page you can end up going 10 or more forward. Quite disorienting because there is no way to easily figure out where you are, and you have to flip back until you find the right place. I also find that when I’m reading in the dark, I can’t get the app dark enough to be easy on the eyes.
Show more

Lots of glitches

Love the books, but I feel I’m constantly troubleshooting every book I want to read. Can’t place holds or download audiobooks without logging out, logging back in, deleting the app and re-downloading.

Good

It good and easy too

Not Kind To Users

Just another library app that limits the user’s choice. This is the second app that my library has used that doesn’t allow patrons to use e-readers. I understand not wanting to be involved with the Amazon ecosystem, but sometimes they are the best of a bad situation. Reading on tablets and phones are worse for reader’s eyes, but for some reason these reading apps don’t seem to care. Most e-readers are optimized for the readers comfort, which becomes more important as people age.

I know there are many reasons for companies to limit options, but it seems odd that they willingly choose to put these burdens on the end user. Would not recommend.
Show more

Helpful Update

Love the update allowing more flexibility in listening speed.

Hope they can do an update to add a listening percentage .

Very buggy

I use Hoopla and Libby without issues for my library books but Palace is the worst. Close to half the time it can’t begin playing Audiobooks and I have to fiddle with it to get it to work.

Percentage Read

I have a question when will the app be able to show percentage read. I think many users will find that feature helpful. Instead of doing math to find out what percentage has been read. I can see that the audiobook player has been updated. Now it really remembers the last section read. Keep improving. Thanks.
Show more

Only place I could find a particular audiobook, BUT terrible UI/UX

The app sometimes has trouble remaining connected to my library accounts, needed to be restarted in order for the audiobook player interface to show up for the book I borrowed, and most annoying of all you are not able to track how far along in the audiobook you are (it does not show a %)

Way too glitchy

I initially loved this app. I still appreciate the fact that I can get free audiobooks, but it is way too glitchy on my iPhone. At times it overheats my iPhone, and at other times I can’t switch from one app to another without it starting over at the previous chapter. It has difficulty keeping track of where I’m at in the book and I’m constantly having to forward. Most recently, I can be listening on the app and open up my messages and it immediately goes back to the beginning of the chapter. Super frustrating.
Show more

Ugh

I love the available options on Palace, but it’s so hard to listen to audiobooks. It jumps around and constantly loses the place you were at. PLEASE fix it. I shouldn’t have to add a bookmark every 5 min out of fear of losing my place. It also deleted downloads randomly so I have to wait all over again and get a ton of error messages before it will finally work. The app is too glitchy
Show more

Dark Mode

Desperately, desperately needs dark mode! I read on this app at night mostly, and it would be so much better with a dark mode! I do like that you can switch between libraries in your network easily, and the selection is vast…but dark mode would make it perfect! Please?

Great app but lots of bugs

I love palace and have been using for a number of years. Lately though I’ve had a lot of trouble loading and listening to audiobooks. I hope this will be fixed soon, it’s made for a frustrating experience and I don’t want to give up on the app.

This App Stinks

I really wish our library system would move to another app. This one literally heats up my phone after 20min of use & quits. I’ve tried rebooting it and it does it every time without fail and it’s always this app. Please consider moving to a different one!

I like it.

Like other library apps, it offers a full selection from my library.

Very basic for audio books

I appreciate that there are bookmarks and at least there is a sleep timer, but a fixed 30 second rewind/advance is too much when you miss a couple words and need to jump back. Likewise, the smallest selection for the sleep timer is 15 min - too coarse. Often the timer selection takes many taps to register the selection and the bookmark button doesn’t respond. The slider for moving around in a chapter doesn’t update the time while moving it, so you can’t see how far you’ve moved it. The book stops playing if you go back to the general list of books display. That doesn’t show how far through you are, either as a percentage or time display.
Show more

Not playing

Audiobook just isn’t playing. Just spinning, grayed out icons forever.