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The Patio

The Patio

by The Patio Restaurants, Inc

1.8K ratings
20 reviews
🍔 Food & Drink
🎬 Entertainment
Free

Details

  • Released
  • Updated
  • July 7, 2017
  • July 17, 2026

Features

Developer

The Patio Restaurants, Inc
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About

Easily order your favorite meals for pickup or delivery. Earn and redeem loyalty rewards with every purchase, making your dining experience more convenient and cost-effective.

✓Order ahead for pickup
✓Order for delivery
✓Earn rewards
✓Redeem rewards
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What users say

Summarized from real user reviews of The Patio. Based on 1.8K reviews and a 4.9/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🌟Excellent food quality
  • 🚀Seamless mobile app and drive-through experience
  • 👍Convenient for lunch or dinner

Negative things

  • 🤔Restrictive substitution options
  • 💰Nickel-and-dime pricing for sauces and dressings
  • 🕰️Slow order processing and long wait times
  • 🔁Frustrating app login and order history issues
See all reviews
+1

What's New in The Patio

53.0.1

July 17, 2026

We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com

More

User reviews

Most RecentHighest RatedLowest Rated

Great food

we love how you can get healthy food from a place so close to home
3 boys 3 boys

My favorite restaurant

I love the patio so much! The location on Harlem in Bridgeview and Lombard are the best!! Food is always delicious!! They are so nice and professional! I wish the patio would come to the NW suburbs it would be so much busier than Portillo’s. But, I make the drive cause the food is so worth it!
angellady444angellady444

Lombard Patio

Highly recommend Lombard Patio, apple Pecan salad, BBQ Chicken breast plate and Jumbo Shrimp always excellent! Mobile app and drive through seamless for lunch or dinner!
Unhappy Xfinity clientUnhappy Xfinity client

Hard to use

You have too many button clicks in the ordering confirmation
Great GilonGreat Gilon

Rewards not honored

Placed online order which included a reward. The order processing timed out and when resubmitted it said my reward was already used. Unfair...
Bad luck at drive thruBad luck at drive thru
See 15 more reviews

User experience

🐞

Reported Bugs

2 issues

Rewards not properly applied to online orders

Bug

Inconsistent order accuracy (wrong items received)

Bug
✨

Requested Features

3 requests

Customizable order options

Feature

Loyalty rewards program

Feature

Improved app stability and user experience

Feature

FAQ

What can I do with this app?

This app allows you to order your favorite meals ahead for pickup or for delivery. You can also earn and redeem loyalty rewards with your purchases, making it a convenient way to enjoy your meals.

How does the rewards system work?

You can earn loyalty rewards with every purchase made through the app. These earned rewards can then be redeemed on future orders, offering you savings and benefits for your continued patronage.

Is this app free to use?

Yes, the app is free to download and use. It is supported by advertisements, which allow for the core ordering and rewards features to be offered at no cost to the user.

What are the main benefits of using this app?

The primary benefits include the convenience of ordering ahead for pickup or delivery, saving you time. Additionally, the integrated rewards program allows you to save money on future orders.