Cannot access my paid subscription
I have a paid subscription and am unable to download any of the issues. I cannot get any customer support and I’m thoroughly disgusted. It’s a shame too because the Peoples Friend is a decent magazine but impossible to download and read through the app. Such a ripoff.
They never let me access my subscription
Two years ago, I ordered a subscription. Everything was fine. Last year, it auto- renewed, so I tried to read the magazine. I thought there was just a glitch, because every time I tried to download the magazine, it would ask for my login, but wouldn’t ever accept my login. I would remember later and try it again, no success. I even went to their website on my computer to login…always said no such user existed. I sent an email, never heard back. So of course I canceled the subscription since the $42.99 was a complete waste last year. Such a shame there’s no customer support, because it really is a great magazine.
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DO NOT PURCHASE
The app has always had poor functionality. It was updated 3 weeks ago and now doesn’t work. Apple are blaming the app developer who are blaming Apple….but they can’t possibly talk to each other and resolve the issue so the customer doesn’t receive what they paid for. That constitutes stealing.
Can’t download latest edition and no help from emails
Absolutely disgusted. Page suite and peoples friend are not interested in the fact that my subscription is being paid but cannot download the last two editions. One reply to my first email over a week ago, saying not our problem not had the edition sent to them.All subsequent emails enquiring as to what is being done to rectify it have been ignored yet still taking my money.
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Why can’t I read issues that I’ve paid for
I cancelled my subscription to People’s Friend but surely I should still be able to read the issues that I’ve paid for. All the issues that I paid for are downloaded but it won’t let me read them. This can’t be right!
I would have given five stars if it wasn’t for the above problem!
I would have given five stars if it wasn’t for the above problem!
