The Philadelphia Inquirer User Reviews

What users say

Top reviews

Half-baked app

I really want to support my local newspaper, but this app is not great, and worst of all the only advertising they manage to attract is from Nigerian princes, weight loss “secrets,” and other scams. I wish the app’s support would addresss issues instead of just ignoring them.

👍

App has improved a lot!

Subscription with Ads?

I’m paying monthly for a subscription yet still get obnoxious full screen ads that take over the screen and article I’m reading. Really unfortunate. I won’t be renewing my subscription.

Out of date articles and BIG ADs

I’m really getting fed up with this app. First, while many articles land in the app days before appearing in the published newspaper; there are many “breaking” stories that don’t show up in the app.

The inline adds are getting so big you can’t scroll the page without launching the ads webpage.

Finally the video ads become so intrusive it’s not worth reading the story. I just close the app and go elsewhere.
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Some articles don’t open

In the newspaper view, some articles do not open at all, or are very slow to open, with only a spinning circle appearing. Those same articles open fine on the website so it seems like an app problem.

Figure out you online access policies

For the 2nd time in the past 12 months I've subscribed to your online paper. And for the 2nd time I am unable to access any articles, as I'm told I've reached my limit of free access, even though I am logged in.
This is incredibly frustrating. I am paying for access and can't access.

Love the Inquirer, but…

When will the “listen to article” feature be added to the app? Seems like a total miss. Why would I use the app if the convenience is on the website? As for the listen article feature on the website, for long articles, the page eventually refreshes, stopping the reader feature. And there’s no way to pick up where it left off. I hope you solve that glitch too.

Keep up the good work making the news consumption experience better and better. From the high-quality writers to the improving app and website experience, it’s the reason why I keep my subscription.
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The worst app

This app is an embarrassment to the once great paper. Frequently unresponsive. No wonder a subscription only costs $1.00 a month.

My Inquirer

I rely on Will Bunch’s column

Consistency

The reliability of the e version is inconsistent. Everytime you have a software update there are problems.

Uses too much space

I like the app but it’s taking up all the free space on my phone (32GB), which is absurd. The clear cache button doesn’t work. The only solution is to delete the app.

Storage use is too high

This app over time uses an extremely large amount of storage and provides no way to limit or clear it unless you remove and reinstall.

Memory hog

This app eats up memory more than anything else on my phone. How can an app go to 50G of use after a month?

Great journalism, okay app

Really respect and appreciate the entire Inquirer team for the work they do serving the city of Philadelphia and its neighbors throughout the Delaware valley.

The app works smoothly if not quickly, and I do like the resume reading feature.

Uses way too much iPhone space

No way to keep the cache small, so it gradually takes over. Please fix.

16 GBs?!

I love the app for news and viewing the paper but something needs to be fixed with the cache/storage. I don’t download papers and yet the app is still occupying 16 GBs of memory at present and it grows each time I use it. I end up having to constantly delete, redownload, and log back-in in order to use the app and my iPad in general. This has only been an issue in the last 3 months. Really hoping this gets resolved as others are clearly experiencing similar issues.
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Great Way to Stay Informed

And it’s a non-profit, not owned by billionaires! All the news that fits, they print … unlike one larger national paper from New York.

Memory Hog

Love the app and paper but it currently is using 9gb of memory on my phone. Why? I am going to have to delete the app.

Predatory Subscription Practices

This paper makes it near impossible to cancel without a call or chat.

Ok app but a space hog

Content is good. App is just ok but many others are much better. Main complaint is after using it a while it consumes too much space. Clearing its cache does nothing. It currently has over 7gb on my iPad. Only way to fix it is to delete and reinstall.
Also, many times when you come back to the app it loses my place.
Doesn’t anyone test this?
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