The Receptionist for iPad

- Tapping the back arrow repeatedly or moving quickly between screens could close the app unexpectedly and send the iPad back to the start. Screen navigation now handles this safely, so the app stays open and the back button keeps working. This was the most frequent crash reported from iPads by customers, so moving forward, kiosks should have fewer crashes with this specific issue. - After a visitor left the agreement (NDA) screen, an on-screen animation could keep running invisibly in the background. Over time this made the app feel sluggish, warmed the iPad up, and drained the battery faster than expected. The animation now stops as soon as the visitor leaves the screen. - The same problem existed with the notification, badge download, and badge printing animations when a check-in was interrupted. For example, if the visitor timed out or the network dropped midway. These animations now stop when their screen closes, so the app keeps running smoothly without disruption. - If the iPad was left idle and the app was sent to the background, coming back could land on the sign-in screen even though the location was still signed in, which looked as though the iPad had logged itself out. The app now returns to the visitor screens as expected. - Printer connection messages are much clearer. When connecting a printer by typing its IP address, the app now tells you whether it could not find the printer at that address (check the address and that the printer is on the same network) or whether it found the printer but the printer is not set up to answer, and in that case it walks you through the exact setting to turn on in the printer's own web page. - A failed attempt to connect a printer no longer clears the printer you already had set up, so a single typo cannot leave a working kiosk without a printer. - The printer warning shown when the app starts up could appear even when the printer was normally functioning, because the check ran before Wi Fi had finished connecting. The app now attempts to check a second time before showing the warning. - When a printer does not connect, the app now sends us the technical details automatically to support. Then our support team can pinpoint the cause much faster instead of asking you to gather information by hand to then send back to support.