The Receptionist for iPad

This update focuses on printing fixes that include the following: - Previously, attempting to reprint a badge directly from the visit log did nothing. The web app reported that the badge was printing, but no label came out, and the iPad showed no error. This resulted in a subpar user experience. Printing a group of badges and printing a badge for a contactless check-in were affected in the same way. But now, all three print as expected. If something does go wrong, for example, the printer being switched off, the iPad now shows a print error instead of staying silent. If by chance there's a group of badges and only one badge print reports one error, it'll display which one vs one error for every person on the list. - Opening Settings and then Printer, or tapping Refresh on that screen, could freeze the iPad for a few seconds. The reason for this is that the app was searching the whole network to confirm that the printer was switched on. Now, it asks the printer that you have already set up, at its own address, which is much quicker and does not freeze the screen. When the printer is switched off, the screen now tells you within a few seconds instead of taking minutes. - Searching the network for printers moved to a new "Scan for Printers" option on that same screen. Search only runs when you are actually adding a printer. A printer that has been turned on for the location but not chosen yet now shows "Not Selected" and points you to that option, instead of reporting the printer as missing. This update ensures a reliable, improved user experience on all modern iPads, specifically those running iPadOS 26. If you are using an older iPad that is not compatible with iOS 26, please contact our support team at support@thereceptionist.com