Steve B
Members massage is a joke trying to book what was paid in advance
Poor service
Had massages cancelled before Christmas & nothing has changed. We have paid for three massages & they gave been cancelled every time we are going & I only find out when I ring them to make sure they are still on. Absolutely disgraceful service
App doesn’t let me log in.
Since signing up to the lifetime membership I’ve had problems. They tried to change something in house so that I could book 2 weeks on classes and ever since then I cannot log in. although it recognises my log in details it just stays on the log in page and doesn’t move.. staff in house don’t have a clue how to fix it.
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Response from developer
Hi there! sorry to hear you're having issues with your access to the app. can you please email m@fitnexus.com and i'd be happy to help you resolve it as quickly as possible
Good support
I had issues logging on to the app. I contacted the tech team and Manraaj had my issues resolved in no time.
News function ?
When the news alert arrived and a link to the article is visible how do I get to read it? I assumed you just tapped on it and it would take me to the article but nothing happens!
Response from developer
Hi Thanks for reaching out and sorry to hear you’re having difficulty, please drop us a line at m@fitnexus.com and we can look into this further for you
