Keeping up with the news
I enjoy getting the TIMES TRIBUNE on my iPad every day! Thank you for keeping us informed!!
Scranton times
Scranton is rated one of the worse places in the country to retire and your biased reporting doesn’t help. Unfortunately, I happen to like home sales reports and obituaries, other than that I read Apple News, the free press and the Wall Street journal.
Glitches and freezing the norm
It is amazing the cost of digital subscription increases while the reliability of the online platform goes downhill.
On line edition
Very disappointed at the change made. I used to get into the times icon and the menu would come up and just hit edition. Now I have to go to internet and search. Very disappointed with this paper anymore and absolutely hate the online version. And it’s very difficult for senior citizens.
Amazing times
Thank you Times Tribune for giving me a great opportunity to read your stories. I really enjoy the digital edition of your paper. I recommend your newspaper to read for all my family and friends.
New Update is Trash
Since update, I am unable to access my PAID subscription because the app does not recognize me as a subscriber.
After three difficult to decipher phone calls and reinstalling the app, I have received no other solutions except “the system is currently updating”.
Opted to cancel subscription and resubscribe but was told online subscriptions are non refundable.
After three difficult to decipher phone calls and reinstalling the app, I have received no other solutions except “the system is currently updating”.
Opted to cancel subscription and resubscribe but was told online subscriptions are non refundable.
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Disappointed
The new updated app to access the Scranton Times is my far the greatest disappointment to access and read the newspaper that I pay for to receive in digital format. The last two days I had to go online and download the paper not using the app due to it not recognizing my subscription. I have deleted it and reinstalled twice to no avail.
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Response from developer
I am sorry to hear that you are having trouble accessing your subscription through our mobile app. For Help, please go to the settings menu in the app, found under the gear icon and scroll down to the Support section. You will find several links that may be helpful, and you can email our support team directly using the Get Login Help option.
No e-edition format
Within the app you can only choose categories and then sections you would like to read. I have not found any abilities to access the e-edition format. In order to access that format you have to go through an email.
Waste of time
This paper has gotten so bad recently, you have to wait two days to read anything that happens after 5 pm the day before. I’d be surprised if they stay in business much longer if they keep things as they are now.
Doesn’t Recognize My Subscription
Despite have a subscription and being logged into my account, every single time I click on an article I receive a message stating I don’t have access to the content. I hit the back arrow to navigate to the previous page, and am then usually granted access. Sometimes I have to click back and forward multiple times to get access. It’s very glitchy and I can never just click on a headline and have it take me directly to the article. VERY FRUSTRATING! The only reason I still use this app is because there aren’t other decent local news options in NEPA.
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Horrible app
Kicks you out with every click. Doesn’t matter which device/version/restart.
Liberals will this paper
If you like the View you’ll love this paper
The worst!
I can’t believe how bad this app is. It’s literally impossible to read the newspaper. Worst app I’ve ever used!!
Doesn’t work
Doesn’t work since last update. Tried to delete and download again. Won’t even download now.
Not good
E-edition rarely works. Not a good or user-friendly app
Worst
Quite possibly the worst app Ive ever dealt with. Think twice before getting this one.
Works Barely
Pop up ads, why? I pay for a subscription.
The edition is hard to read and navigate.
The edition is hard to read and navigate.
It’s really bad
Whoever developed this app clearly doesn’t use it. If he/she did, there’d have been LOTS of changes. It makes reading the paper an unpleasant chore, especially if opting for the traditional format via a web browser. Pages change and reload for no reason, completely highlight blue, lag very slowly, cut off the bottom of some pages, and so on. The list is endless. Oddly, the old app worked just fine. I’m baffled as to why it was replaced with this garbage. Note to advertisers - once my prepaid subscription expires I will not renew. It’s just not worth the bother. If you don’t care about where you place your ads, I don’t care to buy your product.
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Maddening
Times replaced a working app with this “ new” app. Can’t read the paper with the app Why pay for a subscription?
Unreliable, glitch-filled app
The Scranton Times-Tribune app: don't waste your time! The ONLY good thing about this app is that it's free, but you get what you pay for-- nothing. The app USED to be much better about 9 months ago, but there's no point in mentioning its now-defunct good points. Suffice to say, I could barely read my paper today. The button option to choose text view" or traditional (formatted for mobile vs more like a hard -copy appearance) disappeared. The text was literally jumpy (I checked other websites ; they're all fine, just the newspaper is twitchy). Some articles would not enlarge to make for easier reading. Even in the iPad, some articles are blurred. This app is not well- made or well-maintained. If I could give it NO stars, I would, but the review forces me to give it at least one. Pretend you don't see that one star. This is a zero-star, totally thumbs- down review.
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