The Shilla Duty Free Shop User Reviews

Top reviews

Can not login at all

I keep changing my password and none of the reset password work! What a trash app. I thought Korea app already up to date. Unfortunately no.

Impossible

Impossible to log in even resetting passwords a couple times in a row.

Can’t log in

I just registered my account, but I couldn’t log in. I tried to reset the password and it didn’t work at all.

Cannot make payment with credit card

Failed to pay with credit card, tried a dozen times

Frustrating experience.

Failed to purchase both from the web page and the app. Button does not work. Cant search an item. Very frustrating experience.

Most frustrating app and site to use

Shilla duty free’s sign up process as a whole, on the web and the app, is frustrating and confusing. When I log in using the Korean website it works but not on the English website. It’s impossible to log in through the app.

Sign up and log in unsuccessful

The shilla duty free app is very big problem sign up and log in!! After I registered it can’t log in to the member!!!