The Sims™ FreePlay Reviews: Is It Legit?

Customer Experience

Positive experience46.7% of reviews
Neutral15.6% of reviews
Negative experience37.8% of reviews

~ Based on 2,291 written reviews from the US App Store.

What users say about The Sims™ FreePlay

Is The Sims™ FreePlay Safe?

The Sims™ FreePlay appears safe based on user ratings. AppsHunter Safety Score for The Sims™ FreePlay is 92/100.

This assessment is based on 464,175 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.3% of ratings point to a safe experience
4.8% of ratings suggest some concerns
5.9% of ratings point to a risky experience

~ Based on 463,910 App Store ratings for The Sims™ FreePlay.

Is The Sims™ FreePlay Legit?

The Sims™ FreePlay appears to be a legitimate app. AppsHunter Legitimacy Score for The Sims™ FreePlay is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bug

Can’t move bathroom sink. I can select it as the sim to use but am unable to; select, move, or REMOVE. It’s in the way of my sims bathtub. I was able to move the sink after completing the moving tutorial.

Longtime player but wish they would add some features

I’ve been playing since sometime when I was in highschool (so around 2012), and I always find myself coming back to the game. It’s my cozy guilty pleasure. One thing that really bugs me though is how difficult it is to find items in the store and also how you can only sell one of an item at a time. Would be really useful if they could add a feature to be able to sell varying amounts of the same item at once.
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Downgrade

Feels like they went back 10 years with this app, it used to be so good and the quality was no doubt much better. It’s like they went back in time because this now looks very ghetto compared to 5 years ago.

Looooooooooove

I got this game yesterday 10/19/26 it’s just so fun even though some things I don’t know how to do is just I love it

Pretty good

The only thing I don’t like is the characters faces and hair they look plain

Needs More Depth and Accessibility

I've played The Sims FreePlay for years, but it feels overdue for a MEANINGFUL update, not just bug fixes or special event rollouts. The landscape-only format isn't ideal for players who prefer portrait mode or have accessibility needs. The text is also too small on mobile devices and again for those who may have visual accessibility issues.
Tasks take far too long, and progression often feels more like waiting than actually playing. I'd love to see the game move closer to the PC version with deeper relationships, more meaningful life events, richer gameplay, and less reliance on timers. The customization is great, but the overall experience needs modernization to keep long-time players engaged.
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It’s bad

It won’t let me play without telling me what to do

I genuinely love and hate this game

I downloaded this a long time ago, and there was plenty of reasons why I uninstalled this app. First reason was there were to many stuff that I needed to pay for so it was getting kinda boring. Second the updates weren’t really that great. Third reason was the customization options were very minimal. Fourth reason was the tasks, the tasks there took days to do. I would have to spend hours on the game trying to skip with the currency. I really hope they improve this game. I haven’t seen much improvement but still.
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⭐ Disappointing Pay-to-Progress System

I genuinely enjoy playing The Sims, but it’s incredibly frustrating and unfair when certain level-ups, skills, or progression opportunities are locked behind a VIP subscription or purchases. A game is supposed to be enjoyable and rewarding, not make players feel like they can only experience its full potential if they have money to spend.

Not everyone can afford to pay for a subscription or constantly make in-app purchases, and that shouldn’t mean those players get punished or prevented from fully progressing through a game they enjoy. Some people are on tight budgets, living paycheck to paycheck, or simply cannot justify spending real money on a mobile game. That doesn’t mean they deserve a lesser gaming experience.

There is a difference between offering optional purchases for extra content and restricting meaningful progression behind a paywall. When players are blocked from leveling up or advancing unless they pay, it stops feeling like a game based on effort, time, and enjoyment and starts feeling like a system designed to pressure people into spending money.

Free players still contribute to a game’s community, popularity, and success. They should be able to enjoy the core gameplay and make meaningful progress without constantly being reminded that their experience is limited because they can’t afford VIP.

I understand that developers need to make money, but monetization should not come at the expense of fairness and accessibility. Players should be rewarded for playing the game, not just for how much money they can spend. Please consider making important progression and level-ups accessible to everyone, with VIP offering additional perks rather than locking players out of content they should reasonably be able to earn through gameplay.

A game should be fun for everyone, not just the people who can afford to pay extra.
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Idk it’s a review

I love how it’s the same as sims4 just less stuff to do, less features and you can play on mobile. I love this game I just hate how when I’m doing a quest, it takes hours to finish. That’s the only problem. Super good, will keep me entertained for hours, and amazing quality. I deducted 1 because like I said there’s less features and there’s not much story lines going on so it’s not as fun as sims 4.
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It’s not letting me in

So my app sims is saying I need to reconnect to internet but I am and I’m wondering if you could review back to my review so then you could like tell me how to fix it

Best Ever Sins

Best. Evr. I. Log. Thus. You. Are. Best. :D

Cool but not that good…

It’s fun but it takes so long to load and such and I also wish we could do more stuff like make different body types and have more clothes but idk…

Game is hard now

This game has become so much harder to play you now need matriles to build a building a you got rid of gardening at home which was a great way to farm for money and now you have to do things to level up instead of collecting xp also there is a bug when I tried to change one of my characters outfit it doesn’t change
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Something is wrong with the App

I tried multiple times to get in the game and I couldn't, I got stuck in the screen with "downloading" for hours

Love it 😍

Best game ever make more 🤗

This was a great game

The most recent update made the home store items so tiny you can’t even tell how many LP’s/$ an item costs. Even more annoying is the newly changed inability to move the room view around to see placement. It makes moving around a home, placing items, building rooms a real pain and honestly it’s why I’ll be removing the game. I don’t even know why this was changed, considering the multitude of other items that could have been updated instead.
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Quest Times are Waaaaay too Long!

I was excited about this game when I first started playing it but soon after realized that there’s no actual “play time”. It’s more like a chore list of “quests” that take 10 hours plus each time. I don’t understand why the game has such long quest times. It’s boring! You don’t really “play”. Isn’t that the point to a game? To play?
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New Update

I could not get into the game because the opening tabs won’t close. Once i was able to get in, every pop up that requires you to exit, does not allow you to exit but lets you click other tabs that are open within the tab.

Bring back Sims Mobile

I miss it