The Student Room User Reviews

Name: The Student Room
Rating: 4.5 (16 reviews)

The Student Room

Acumen Professional Intelligence Ltd

📚 Education

🌐 Social Networking

Customer Experience

Positive experience21.1% of reviews

Neutral10.5% of reviews

Negative experience68.4% of reviews

~ Based on 19 written reviews from the US App Store.

Is The Student Room Safe?

Not enough ratings yet to assess The Student Room.

Is The Student Room Legit?

The Student Room appears legitimate, with a few gaps. AppsHunter Legitimacy Score for The Student Room is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Glitchy

Constantly crashes and freezes if I post more than a few words. Regularly locks me out and requires a new download

Louiz3e

5 months ago

I’d give zero stars if I could

App is sooooooo bad. Just crashes halfway through writing a message.

Ashleigh Sonia

a year ago

Response from developer

Thanks for your feedback, we've released an update to the app which we'd expect to fix this issue. If you do continue to experience problems, please email us at support@thestudentroom.com. Many thanks!

Very laggy when you type more than 3 lines

When writing more than 3 lines, the app glitches and freezes and have to restart

whwuhevebe

a year ago

Response from developer

All these updates but they don't fix the one same problem

You can't write a post any longer than a few lines because it freezes and crashes. Can yall PLEASE fix this!! All these app updates but that one problem doesnt get fixed and it's a nightmare. I have to go on the web browser to be able to post.

rh2000__

a year ago

Response from developer

Freezes

When trying to reply the app freezes and won't let you type. Every time! So if you want to reply you have to open a browser which defeats the object of the app.

Lottielastic

a year ago

Response from developer

Laggy!!

Typing a long comment causes the app to seize up and you have to restart it. So annoying. The app could do with some modernising too and some better animations.

Nicola Tanya Maraj

a year ago

Response from developer

Keeps crashing

Can't post anything because the app freezes and crashes

rh2000__

2 years ago

Helpful but confusing

Really useful app and I do really like it, I just thing the settings need work, I’ve googled how to change my username, delete a post etc but still unable to do these things as it just keeps coming up with “delete account” I think if things were simpler I could rate it higher!

Student82939

2 years ago

It’s cluttered and messy

You don’t know which part of the forum you’re in on the app. A main reason for this is that the threads don’t show or indicate which part of the section it is in.

Szabug

2 years ago

Unable to log in half the time

Doesn’t remember you on different search sites or the app

saju55

2 years ago

Can’t reply to a post

New memeber. Can’t reply to a post in app on website or mobile. No errors. Impossible to use!

Revirw2020

2 years ago

Response from developer

Hi Revirw2020, sorry to hear you're having issues posting. If you can send us an email to support@thestudentroom.com from your registered email address, we can look into what's happening. Many thanks, Max

Can’t make account

Really would like to use but it’s failing to let me make an account

mssksmssmsksk

2 years ago

Response from developer

Hi mssksmssmsksk, sorry to hear you're unable to create an account. If you drop us an email at support@thestudentroom.com saying what's happening when you try to create an account / any error messages you're seeing, we'll look into this for you. Many thanks, Max

Won’t let me send any replies

Keeps coming up with error loading pls try again pls help edit it got fixed thanks you very much !!

Humanbeing108

2 years ago

Response from developer

Thanks for your feedback, Humanbeing108. We've released an update to the app which we'd expect to fix the reply issue. If you do continue to experience problems, please email us at support@thestudentroom.com. Many thanks!

Exams and Uni help

The best place to get real advice and help on my exams and uni choices

Amii-Jayne

2 years ago

So so so laggy!

The content on the whole is good with interesting questions and useful advice, but the app is so difficult to use as it just keeps lagging or showing a white screen with the banner at the top. All of my other apps are working fine and I have heard of other people having similar issues. This needs to be fixed because this app could be very helpful to a lot of students.

Esme Edward

2 years ago

Response from developer

Hi Esme, thanks for your feedback! I'm glad you're finding the content useful. We released an update to the App today which will hopefully resolve this issue. If you have automatic updates turned off, you'll need to go to the App Store to install this. If you continue to experience problems, please email us at support@thestudentroom.com and we'll look into it for you. Max

Keeps crashing when I search

It keeps crashing when I use the search bar

Mochi0811

2 years ago

Response from developer

Thanks for your feedback, Mochi. We released a fix for this on 09/03 which should resolve the issue with Search crashing the App. We're currently investigating other instances of the App crashing, but if you do continue to experience problems, please email us at support@thestudentroom.com. Many thanks, Max

Blank screen

You can use the app for about 10 seconds but then it shows a white screen so it doesn’t work

Beckirabbit

2 years ago

Response from developer

Thanks for your feedback, Becki. Sorry to hear you're having issues using the App. Could you email us at support@thestudentroom.com with your TSR username, iPhone model and iOS version? We'll happily look into what's happening and get this fixed. Thanks, Max

Good but needs improvement

Good functionality and defo smoother/quicker than the desktop website BUT it always crashes when I want to go to the end of a thread!!! Please fix and I’ll rate it 5 stars because I prefer this over the website :))

Honest Pear

2 years ago

Response from developer

Hi Cutiez007 - thanks for your feedback! I'm pleased to hear you find the app smoother than the website. We'll happily look into the crashing issue for you. Could you let us know: - your TSR username - iPhone model and iOS version - what you are doing in the App when it crashes? You can get in touch with us by emailing support@thestudentroom.com Thanks, Max