Think they shut down
When the app was working I enjoyed it. While I usually had to follow up at least once to get my withdrawals, I at least received my money. However, starting September 15, 2024, I did not receive my withdrawal requests. I tried several more times and still did not receive any response. I noticed that while I was paying the monthly membership, they were no longer offering games, so I canceled my subscription. They have $225 of my winnings and now I was automatically logged out of their app and when I try to login, it is saying server error. So now I have no way of proving my account balance. My assumption is they’ve shut down, which is unfortunate, However, I am curious how they plan to honor customer winnings? I have no idea who to contact or how to go about getting my money. My assumption is I am pretty much screwed and will never see my $225. I decided to make a report to the FTC. Maybe if enough of us do it we can get our money?
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Think they shut down
When the app was working I enjoyed it. While I usually had to follow up at least once to get my withdrawals, I at least received my money. However, starting September 15, 2024, I did not receive my withdrawal requests. I tried several more times and still did not receive any response. I noticed that while I was paying the monthly membership, they were no longer offering games, so I canceled my subscription. They have $225 of my winnings and now I was automatically logged out of their app and when I try to login, it is saying server error. So now I have no way of proving my account balance. My assumption is they’ve shut down, which is unfortunate, However, I am curious how they plan to honor customer winnings? I have no idea who to contact or how to go about getting my money. My assumption is I am pretty much screwed and will never see my $225.
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Exercise caution!
I downloaded the app and reluctantly used my debit card to purchase a Silver subscription, because trying to do it with PayPal wouldn’t work. There was an error message that PayPal wasn’t working. I tried to find a contest of any kind and got only “no data is currently available.” Clicked on “Live” and got “no live contests currently available.” Tried to deposit some playing money with PayPal and got same error message of it not working. The Welcome email and the app say you can email or DM on Facebook for help and get a response within 24 hours. Over the last 3 days I have sent 2 emails and a Facebook message for help. The last attempt was almost 48 hours ago and I have gotten zero response to any of my messages. Maybe there are no contests that are available at all times and there is nothing wrong but I can’t know that because no one will respond to me and it doesn’t say anything on the rules page about when you should expect to be able to get a contest. So, as far as I can tell, my subscription fee has been paid and I am getting nothing. I would tend to think the whole app is a scam except from what I see online and on Apple it appears to be legit. I am completely baffled.
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Spending Money But Nothing Works
I paid for a $3 entry game tonight but didn’t receive a notification when it started even though I have the notifications on in the app and my iPhone settings so I wasted the money. Plus, I signed up for the silver subscription for $5 in order to get access to more games but whenever I click on a silver-tiered game it says it’s diamond and I can’t play. Now I’ve put in $10 for nothing. It won’t even let me change my picture or anything because it’s giving me errors so I don’t think it’s working. Normally I’d prefer to contact them directly about the issue before writing a review but their app, website, and App Store listing are missing any contact options so here I am hoping to get my money back.
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Fun Games But Winning Amounts Aren’t Real
I downloaded this app a while back and have been playing for a couple years, especially for themes on TV shows I enjoy like The Office or Friends. The other day, I was delighted to see that I had placed first in a “The Office” themed game, and I won $300!! The money was added to my account immediately, and I submitted a withdrawal request. Before I knew it, almost all those winnings had been removed. I contacted the app developers and politely asked what had happened, and they said I actually only won $30. I provided them with the screenshot of my account showing that I had won $300 like the game advertised, and they told me it was just a “glitch in their tech system” and that they wouldn’t be giving me the actual amount I had won.
The games are fun and I enjoyed it for a while, but it’s a shame they lie about how much you’re actually winning (and subsequently take away your winnings after giving them to you) :(
The games are fun and I enjoyed it for a while, but it’s a shame they lie about how much you’re actually winning (and subsequently take away your winnings after giving them to you) :(
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