Horrible customer service
Extremely disappointed with the customer service on the Wellness Corner application. This has honestly been one of the worst experiences I’ve had. Not only is there a lack of clarity while booking slots, but the support team is completely unresponsive.
Waiting 12–15 minutes without any reply is unacceptable, especially when the service is supposed to be time-sensitive. It feels like no one is even bothered to assist or resolve issues.
If you’re unable to provide proper support or maintain basic service standards, it’s better to be transparent about it rather than leaving users frustrated and ignored. This kind of experience seriously affects trust and reliability.
Highly dissatisfied.
Waiting 12–15 minutes without any reply is unacceptable, especially when the service is supposed to be time-sensitive. It feels like no one is even bothered to assist or resolve issues.
If you’re unable to provide proper support or maintain basic service standards, it’s better to be transparent about it rather than leaving users frustrated and ignored. This kind of experience seriously affects trust and reliability.
Highly dissatisfied.
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Gym subscription
I purchased a Cult gym subscription through this app on February 8, and it was never renewed until March 4. After weeks of delays, excuses, and zero accountability, I was finally told they would issue a refund—and then asked to wait another 5–7 days. Completely unprofessional and unbelievably frustrating. This app has pathetic service, poor systems, and no respect for customers’ time or money. Strongly recommend staying far away from this app.
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Pathetic
I’m extremely disappointed with this app. The customer service is practically nonexistent , responses take forever (if they come at all) and even then issues are rarely resolved.
The app is full of bugs , basic features stop working randomly requires constant reinstalling over and over again ( even if the app is updated to latest version)
On top of that the design is very poor as important things like appointments and test reports and buried and hard to find.
Would not recommend at all.
The app is full of bugs , basic features stop working randomly requires constant reinstalling over and over again ( even if the app is updated to latest version)
On top of that the design is very poor as important things like appointments and test reports and buried and hard to find.
Would not recommend at all.
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Pathetic service
This is completely unacceptable. I booked an appointment which was cancelled due to partner unavailability, and I was told it would be rescheduled but I had to personally contact support to arrange a new date. Even on the rescheduled date, no one contacted me and no one showed up. When I followed up again, I was once more told that the partner was unavailable and asked to reschedule yet again. This repeated failure, lack of communication, and poor coordination have wasted my time and show a total disregard for customer commitments.
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Money minded fellows
Most irritating app. When you click the appropriate buttons nothing shows on screen it goes white and we couldn't order or bit anything. I don't know why these kinda developers and ideas circulating I'm market with this level of cheap service provided to people. Even this app is 1 kB size. It's an utter waste to the phone.
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Worst application
Initially when I purchased their plan there were lot options, including fitness memberships. With time those got wiped out of app and now even ordering medicines is not working. Every time you type the medicine name, screen gets completely blank ( White) and no option to go back. So wallet money is stuck in a way. 😡😡
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No coordination with labs. Dont waste time using this App
I have booked for sample collection twice and both the times no one turned up. Support is of no use as they don’t have a clue on who will come for sample collection. For first booking, They had standard response as we are checking. Second time I booked, no one turned up and support did not even respond to my queries. Dont waste time using this app or services
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Poor customer service
I have taken a cult gym membership and its been more than 30 days and the membership is not activated. When I call the support care they always give some reason and extend the resolution by 2 to 3 days. It's been 30 days and my membership is still not activated.
Worst service
I booked for a blood test for my sister through wellness corner and Tata 1mg was the vendor who came to collect the sample. They collected the sample on time and told us that the result will be shared to us in 10 hours. Since then I have been trying to reach out to wellness corner customer support to get the report. They started to tell the report will take 3 days which was not communicated initially. I contacted Tata 1 mg to get the report for which they replied that the report has been sent to wellness corner on time. When I'm asking the support team to send the report they just close the chat and do not share the report with me. They just held the report from me without any explanation and reason
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Not even fit for 1 start review
Took blood samples it’s 5th day still waiting for report. No proper reply from Custamer service. Not sure if they have really did the test on the sample blood or will be sharing inaccurate results. Who takes 5 days to share a result. Better try with other good labs who shares a result in a day and who’s caustamer support is good
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Bugs and not fixing the issue
All I see is a negative review no resolution provided and back end team says we are fixing but it’s the same no resolution or any bugs is fixed u book a consultation and says scan and pay but does not works it’s so embarrassing u had to pay your own money and after that the opd reimbursement does not load too long too respond when we are allotted with points why we are facing issues for claiming it.
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Very Slow and Poorly Optimized App
The Wellness Corner app is very disappointing. The performance is extremely poor—every feature loads slowly, and there’s no smooth user experience. Whether it’s booking appointments, accessing reports, or navigating through menus, everything feels delayed. It seriously needs optimization and performance improvements. Not recommended until the app gets a major update.
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Worst customer support
I installed the app and facing the problem in adding dependent details. I reached the support options from the app and more than 5 weeks passed still no solution for my issue. Every 2-3 days they keep on telling that my issue has been resolved but still exists. Not sure how to fix to use my wallet amount :(
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Blocked products, blocked pin-codes, blocked wallet.
Worst experience ever. They have blocked products for a certain organisation and to make things worse, they have blocked pin-codes even the essential ones. And even if you somehow end up selecting a product which can be shipped to your pin-code, they have the wallet blocked.
LOL.
LOL.
Worst Service
I have booked blood test for my husband with available slot, next day we were waiting for agent to visit and collect sample but there was no agent assigned even at the time of collection. It was fasting test, we have tried to reach their support team they were not responding properly and my money has also deducted. I don't understand how they are driving it because it's a medical support app with worst service and customer support but they will definitely deduct your money first and later they will do things according to them only there is no call support and chat service is awful.
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Worst service ever
I recently booked a health checkup (blood sample collection) appointment using this app. And after the payment its not reflecting anywhere in the app. While I complained on the support the answer i can book another appointment after 24hrs. Then they disappeared. No proper channel for chat help. No proper solution for any complaints raised.
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Worst application and worst support
Whenever I try to purchase any item from wellness store it says “wallet amount can’t be used for this item” I don’t know why and I contacted support team and they didn’t respond well. And still I am facing the same error. I have 5250 amount in my wallet and it is waste.
Have you tested your app?
Document upload is basic functionality which hangs on screen forever.. if uploading documents for opd reimbursement and size of document is more than 5mb you should throw error there itself rather than indefinitely waiting for upload. Every time have to exit app and open again . Not good user experience.
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Useless app, useless Customer Care
I took a package which was provided by company and scheduled for a check up, no one called me and no one came to take the sample and cancelled my appointment on 3rd of May.
The very same day I booked an appointment for the test which were not included in my package, the representative came, collected the sample and I got the report.
The app says I have availed the company’s package. I have raised a complaint multiple times reschedule my appointment but until today - it’s been a month, I haven’t got any response from them. I have shared the screenshot, still while I call them they ask for screenshot.. Horrible app. Please do not use it
The very same day I booked an appointment for the test which were not included in my package, the representative came, collected the sample and I got the report.
The app says I have availed the company’s package. I have raised a complaint multiple times reschedule my appointment but until today - it’s been a month, I haven’t got any response from them. I have shared the screenshot, still while I call them they ask for screenshot.. Horrible app. Please do not use it
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Pathetic Customer support
I have a corporate account. When pointed technical issues the support was to re-login after 24 hours! When asked to register a complaint and give ticket number they again didn’t act. I you can’t support and create tickets then better not to have chat option for support. It’s just a gimmick to get funding from big corporates.
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