Unable to Access Digital Subscription
Unable to access my digital subscription I paid for along with the print subscription. Customer service just sends the same directions which do not work. Despite having paid, my account just says “no active subscription.” Beyond frustrating that I can’t access what I paid for. Now have to ask for a refund. Disappointed with their horrible tech.
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Cannot View Magazine
Alright. Why the app if nothing is available to view in app? No subscriptions available, restore purchases says “dismiss”. Nothing.
Difficult to even post review…
Difficult to even post review…
but where are the interiors?
As long as I’ve read it, WOI has been a reliable source for a lens into unexpected interiors, the stuff you won’t see in an Architectural Digest. It was the high bar for the category, operating 100% in its own sphere. Unfortunately it feels lately a if they’ve run out of the supply of interesting spaces. Things feel so much more traditional and basic. Tuned to popular tastes. So many ads. It’s just lost the elegance and refinement. The last couple issues have felt so bland. It feels like they’ve swapped Derek Jarman for Commune Design. Very sad.
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Useless don’t bother
Stick with the hard copy this app is a joke. I bought a subscription and have spent the last 2 months trying to activate my account with only bot replies. Infuriating
Bait and Switch
This app simply does not work, and Condé Nast does not care. It’s infuriating to pay for a digital and print subscription and then be unable to access only half of that.
Undisclosed pricing
When the app is “free” yet the content has any cost, you MUST disclose that cost, otherwise it is very close to “bait and switch” which used to be illegal and is at least unethical. Had you disclosed the price up front, I would have subscribed, but trust is key in journalism, and hiding your actual cost is unethical. My feeling is your business practice will affect your content as well.
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They should rename the app ‘World of frustration’
Similar to the other review, I decided to subscribe to (stupidly thinking this was a good idea), the instructions are not obvious as to the location of the settings where you need to enter the subscription details.
Login issues
Incredibly frustrating experience trying to log into the app, having already signed into the on webpage. I keep getting prompted to provide username and password anytime I try to open an issue
No access to digital content
Despite multiple attempts reaching out to customer service I continue to have no access to the promised digital content. It is extremely frustrating to say the list and all the time trying to get someone to fix the issue and no solution is offered. Why? I do not get it
App doesn’t work!
App doesn’t work and doesn’t renew my purchases from the pass. It also doesn’t renew my subscription after making a new password so I’m stuck with nothing. So frustrating and disappointing!
Great magazine - terrible tech. Can’t open on iPad
Great magazine but no longer works on apple devices after latest os. Very disappointing. I hope they upgrade their systems.
1 star for technology
1 star for technology
App Crashing in iPad OS 17
Just updated to iPad OS 17 this morning. WOI app now crashes without opening despite restarts, app restart and reinstall.
Great Magazine - Shame about the Back Catalogue
WOI is a great magazine and beautiful to read in digital form. Only complaint is that, as with subscriptions for all Conde Nast digital editions, you don’t get the library of back issues included, or at least an opportunity to buy the whole back catalogue for one purchase price, as you do with Hearst / Natmag publications like Homes and Gardens and Bazaar etc. Having to shell out the best part of £5.00 for each back issue of WOI which you want to read is a bit unfair considering the amount to subscribe.
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World of Interiors
Still the most inspirational and educational publication in the world. Loving Hampshire Bowles as Editor.
Mega frustration
- Unable to download February 2023 issue. Renewal expired apparently on 2 January 2023 but no notification sent to me.
- Go to online purchases in Settings. Payment was declined despite card details correct and up to date.
- Try to restore purchase endlessly. Comes up restore successful but impossible to download said issue.
- After several days of going through motions impossible to restore or download current issue.
- I give up…
- Go to online purchases in Settings. Payment was declined despite card details correct and up to date.
- Try to restore purchase endlessly. Comes up restore successful but impossible to download said issue.
- After several days of going through motions impossible to restore or download current issue.
- I give up…
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Simply doesn't work on my iPhone
As a print subscriber I download this app to take advantage of the digital editions I am entitled to.
It doesn't work and it is impossible to download any content after logging in.
This app clearly runs on exactly the same platform as the House and Garden app from Condé Nast which works perfectly well on my phone. The World of Interiors app sadly does not and it is impossible to download digital editions.
Condé Nast is a top flight publisher with a well earned reputation for high quality print magazines. They should be publishing their digital content through apps that reflect those high standards established in the print edition. This app totally fails to achieve that and I'm pretty shocked that Condé Nast put such scant effort into usability testing.
Reputation damaging rubbish.
It doesn't work and it is impossible to download any content after logging in.
This app clearly runs on exactly the same platform as the House and Garden app from Condé Nast which works perfectly well on my phone. The World of Interiors app sadly does not and it is impossible to download digital editions.
Condé Nast is a top flight publisher with a well earned reputation for high quality print magazines. They should be publishing their digital content through apps that reflect those high standards established in the print edition. This app totally fails to achieve that and I'm pretty shocked that Condé Nast put such scant effort into usability testing.
Reputation damaging rubbish.
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The world of interiors
Je n’arrive pas à télécharger les numéros que j’ai achetés
Doesn’t work
If you are a print subscriber, don’t expect to be able to access anything. Log in credentials are not recognized or do not sync to the print subscriber site. World of Interiors help support is responsive to emails but has no solutions (I am on round 3 and have received only basic canned answers and no progress). Password reset links fail. Currently the account subscriber web site also appears to be down. Massive waste of energy. Don’t expect to access the digital content while waiting the 3 months required for delivery of your first print issue.
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LOVE this publication
Please hire me lol im a designer!
Unstable
Possibly the most unstable app I have ever used. Crashes and quits constantly. Impossible to use.
