Calendar support killed
Very disappointing that there’s still no support for syncing calendar in updated after many months. Why create this kind of friction for your customers?
Not user friendly
Impossible to book classes at multiple locations. You can’t see your full schedule in one place like you could on the old one.
Not User Friendly
I’m really frustrated that there is no way to add my classes to my calendar automatically like there was with the old app, it makes it a lot harder to keep track of all my classes. It’s also frustrating that I can’t filter as well with this app and like many others have said I don’t like that it only shows one upcoming class. It’s an app thats supposed to be used for scheduling but the scheduling tools are severely lacking.
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Needs polishing
As others are saying the old app had better functionality. Definitely need to auto-add to calendar feature
New app version doesn’t let me book
New app does not let me book classes, it looks like it canceled my subscription without my permission. Very annoying and nobody seems to know how to fix the issue in the studio. Go back to the classic app!
Old app was way better
the new app is annoying having to toggle between different locations. It’s hard to see what classes I’ve booked. It’s hard to tell if the class is full or how many spots or left. It shows old classes that have already passed. No clue why they got rid of the old app, it was much better in every aspect. Nothing about the new app is better
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TERRIBLE NEW APP
I have no idea why they switched to this app from the old app, and seemingly, without warning. Even some of the teachers had no idea that they went to this one.
The old app allowed me to book multiple locations at once which is super important to me! It made me sign up for a “visitor” pass to book in Encinitas. Yoga Box, please go back to the old app. I really enjoy the classes and YB in person, but this app is outright frustrating.
Lastly, if Im not switched to the location im going to the next day, it doesnt show that class on the homescreen.
The old app allowed me to book multiple locations at once which is super important to me! It made me sign up for a “visitor” pass to book in Encinitas. Yoga Box, please go back to the old app. I really enjoy the classes and YB in person, but this app is outright frustrating.
Lastly, if Im not switched to the location im going to the next day, it doesnt show that class on the homescreen.
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Inaccurate class count
Inaccurate class count for my profile of the previously completed classes
Prefer old version
I don’t like the new version. You can’t filter schedule by the type of classes. I like to go to different locations which makes the new format frustrating. I can’t see my next scheduled class on the opening page if I don’t constantly change my yogabox location in the app
PLEASE FIX IT
New app is terrible, does not let you choose multiple locations and see our choices easily! It’s also trying to double charge me when my pass is good through the end of the month, it won’t let me book classes without payment while the pass section simultaneously tells me my pass is good through a future date. PLEASE FIX IT!!! I also was not notified of the app change which is annoying.
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Not syncing with calendar
There are lots of inconveniences with this new app, but the one most urgently needing attention is syncing booked classes to your calendar. I’ve got all my permissions on and it’s still not working.
Opposite of User Friendly
The old app was so much easier to use and I could see multiple locations at one time. Now I can only see the classes I booked in ONE location on my main screen so if I’ve booked in a different location, it won’t show up in my list of classes. Frustrating.
not a fan of the new app
please bring back the option to add to apple calendars! also, it’s much harder to book with the unlimited membership if you like to visit multiple studios.
Old App Much Better
Previous app UI made it easy to book and review all upcoming reservations at multiple locations.
Frustrating Update – Missing Key Features and Info
I’ve been a dedicated member of Yoga Box and was excited to try the new app, but unfortunately, the experience has been frustrating and disappointing so far.
The app does not accurately show the number of classes I’ve taken—it lists fewer than I actually have. It also only shows one upcoming class I’ve scheduled, even though I’ve booked several. When I log into the Yoga Box website, everything appears correctly, so I know the issue is specific to the app.
Additionally, the new app does not display my membership information, unlike the previous version or the website. It also requires credit card information to book a class, even though my debit card is already saved to my account. This was never an issue with the old app.
Another frustrating feature is that classes no longer sync to my calendar automatically, which was a super helpful function in the previous version.
On top of that, the login system seems completely inconsistent. My original password works on the website, but the app forced me to reset it—and now it seems like I have two separate accounts with the same email. The app version shows inaccurate and incomplete information, while the website shows everything as it should.
Lastly, on the website, I can only book classes at one location (e.g., either Normal Heights or Downtown), but not both—which is very limiting for members like me who frequent multiple locations.
Overall, I strongly preferred the previous app version. This new one feels buggy, incomplete, and disconnected from the actual member experience. I really hope the team can fix these issues—or bring back the old version that worked seamlessly.
The app does not accurately show the number of classes I’ve taken—it lists fewer than I actually have. It also only shows one upcoming class I’ve scheduled, even though I’ve booked several. When I log into the Yoga Box website, everything appears correctly, so I know the issue is specific to the app.
Additionally, the new app does not display my membership information, unlike the previous version or the website. It also requires credit card information to book a class, even though my debit card is already saved to my account. This was never an issue with the old app.
Another frustrating feature is that classes no longer sync to my calendar automatically, which was a super helpful function in the previous version.
On top of that, the login system seems completely inconsistent. My original password works on the website, but the app forced me to reset it—and now it seems like I have two separate accounts with the same email. The app version shows inaccurate and incomplete information, while the website shows everything as it should.
Lastly, on the website, I can only book classes at one location (e.g., either Normal Heights or Downtown), but not both—which is very limiting for members like me who frequent multiple locations.
Overall, I strongly preferred the previous app version. This new one feels buggy, incomplete, and disconnected from the actual member experience. I really hope the team can fix these issues—or bring back the old version that worked seamlessly.
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Miss the old app
I can’t filter by class type, see my classes at different studios, add to calendar or easily book classes. All things that were perfect on the old app.
Not user friendly
This interface is difficult to navigate and won’t sync with my calendar despite allowing proper permissions. The old app was much better; often times, less is more in that regard.
Invalid apiKey
It’s so tiring having to delete and redownload the app because I cannot log back into my account due to a constant “invalid apiKey” message.
Terrible app, terrible company
Like their classes, you get what you pay for…
Can’t book multiple classes
we can’t book multiple classes at the same time. I also wish there was a way we were able to see our friends and book classes with our friends on the app on ClassPass.
