Current update: logins are glitching!!
Reported bug on app today.
Cannot login at all to order anything.
First bug: it does ‘not recognize my login or password incorrect’ message. Therefore I reset password. ( note: all my login info was correct, had tripled checked my records).
App now shows this glitched message when I try logging in: undefined is not an object (evaluating
'y[O].longitude')
Tried logging in on website directly, can login yet all my coins/purchases is missing and not found. I know I have coins and purchases on record from month ago. Not trusting my order will go through let alone be available for pick up on time. ( Note: live many hours away from nearest ThePetshop so we go in monthly or bi-monthly to restock in city. )
Cannot login at all to order anything.
First bug: it does ‘not recognize my login or password incorrect’ message. Therefore I reset password. ( note: all my login info was correct, had tripled checked my records).
App now shows this glitched message when I try logging in: undefined is not an object (evaluating
'y[O].longitude')
Tried logging in on website directly, can login yet all my coins/purchases is missing and not found. I know I have coins and purchases on record from month ago. Not trusting my order will go through let alone be available for pick up on time. ( Note: live many hours away from nearest ThePetshop so we go in monthly or bi-monthly to restock in city. )
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Great pet shop
App is easy to use, saves previous orders so that it takes me less than 30 seconds to reorder food for my cat, delivery is so fast usually same day, and they send updates so you know when it’s been dispatched. Great prices and great service, I’ve ordered so many times. Highly recommend!
App is trick…,not intuitive!
I don’t want you to hold my card details and I don’t use Apple Pay!
My favorite App
This is my favorite App to purchase my pets food.
Love this store!
Excellent selection of products. Very good service too.






