Very clunky
Sign in attempts only work about half the time. Got kicked out of app in middle of enrollment. Just an all around piece of junk.
Never works properly
Firstly Aetna has too many different apps/websites. Have one place for everything. Secondly this app never works properly when you need it to.
Flat out right garbage
May 2024. This app and the web version rarely ever work and if it ever does it’s very very outdated. I used a enrollment app back in 2009 that was very similar to this one.
There are universal enrollment apps that all companies except so I will up date this review next week with the info.
There are universal enrollment apps that all companies except so I will up date this review next week with the info.
Stone age Thinking
Very old design here from back in the early days of CRM technology.
Can’t do a electronic application without creating a lead, can’t create a lead (appointment) without out getting all the persons people information. Catch 22. Junk
Can’t do a electronic application without creating a lead, can’t create a lead (appointment) without out getting all the persons people information. Catch 22. Junk
Better then paper applications I guess
Using the app is better then submitting an application the old fashion way but there is a lot of things they need to work out before this app is 5 stars.
Unreliable
Request repetitive changes of passwords required
Buttons don’t respond
Buttons don’t respond
Not user friendly
Very hard to open. Gets stuck a lot when it does.
Obviously not designed by someone who uses it!
App is not user friendly. Hard to navigate and worse yet doesn’t indicate when
Someone is approved.
Someone is approved.
