Thinkific appears to be a legitimate app. The AppsHunter Legitimacy Score for Thinkific is 83 out of 100 points across 7 verification signals from App Store and developer data.

Thinkific User Reviews

Name: Thinkific
Rating: 1.8 (104 reviews)

Thinkific

📚 Education

📊 Productivity

Customer Experience

Positive experience12.9% of reviews

Neutral8.6% of reviews

Negative experience78.5% of reviews

~ Based on 93 written reviews from the US App Store.

What users say

Summarized from real user reviews of Thinkific. Based on 104 reviews and a 1.8/5 average, it highlights the 5 positives and 15 negatives reviewers mention most about this Education app.

Positive things

👍Simple and clean interface design
🚀Fast performance when working properly
📱Convenient on-the-go learning capability
💡Branded app option available
🎓Good for course content delivery when functional

Negative things

🐛Frequent app crashes and freezing
🔐Persistent login and authentication issues
📵Poor customer support and unresponsive team
📱Severe iPad/tablet compatibility problems
🎬Video playback issues and constant buffering
🔄Inconsistent 'complete' button functionality
📂Cannot access all enrolled courses simultaneously
🔍Difficult course discovery and search functionality
📥Missing file download capability
🎙️No AirPods/wireless audio support
📺No full-screen mode or casting options
⚠️Broken after updates frequently
🖼️Images and content load partially or incompletely
🎯Poor navigation and confusing user experience
🔐Security concerns with data handling

Is Thinkific Safe?

Thinkific does not appear safe based on available data. AppsHunter Safety Score for Thinkific is 41/100.

This assessment is based on 104 user ratings, with an App Store average of 1.8/5.

Safety Analysis

15.4% of ratings point to a safe experience

3.8% of ratings suggest some concerns

80.8% of ratings point to a risky experience

~ Based on 104 App Store ratings for Thinkific.

Is Thinkific Legit?

Thinkific appears to be a legitimate app. AppsHunter Legitimacy Score for Thinkific is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Sucks!

It used to hold all my courses, now they are all gone. You have to know the exact name of the course or it won’t let you access it. Please stop using this app to sell your courses!

neededafriend

a month ago

Disappointed

I’ve downloaded this app twice on my tablet. I doesn’t work.

Annieiam

a month ago

Crashes constantly

It’s a shame this app is so buggy, makes it almost impossible to complete my courses. Crashing every few minutes and that’s not an exaggeration. Developers- please do something about this. Doesn’t even deserve one star at this point, tbh

Apple user 71771

2 months ago

Response from developer

Hey there! Thanks for taking the time to share a review and for this valuable feedback about your experience. We're very sorry to hear about the issues you've been experiencing with the mobile app. If you’d like to share more in-depth feedback or troubleshoot this issue, please reach out to mobile-support@thinkific.com so we can work on improving your experience.

Poor design

The app signs me out every time. I have to search for my courses by the name of the school. I’m going to delete it as every time I’m on a course it wants to open the app. Not very well thought out for users.

@leslie_annemarie

2 months ago

Excited!! [Updated 6/2026]

I had been eagerly waiting for this but sadly the app is nearly unusable.

I was able to add my company to the app under “Settings” in my account.

I loved how simple the app was since our students almost always do not know English well.

Thank you Thinkific Team for, what I’m sure, was a lot of work on your end to build this.

However students are still not able to

1. take quizzes in the app (big problem)

2. the videos often do not work and just spiral endlessly (bigger problem)

3. your auto archiving of videos means student have to wait for videos to unarchive (before they spiral endlessly)

I don’t recommend the app to any student sadly. The app is unusable and I don’t know why it’s still being pushed to us as if it works. :/

DD nomad

3 months ago

Stay Awag

I created a course on behalf of my former employer and made the mistake of giving Thinkific my social security number. As a platform for hosting classes, Thinkific is okay, but their support is appalling. There is literally no way to contact them unless you’re currently paying them. I needed to get statements for my taxes from them, and I reached out to them on LinkedIn…nothing. I asked HR at my old company, since they still had a login, and they weren’t able to get anything either.

LMJDes

6 months ago

Response from developer

Hey there! Thanks for taking the time to share a review and for this valuable feedback about your experience. We're very sorry to hear about the issues you've been experiencing with the accessing support. Human support is available to anyone on the Thinkific platform. If you’d like to share more in-depth feedback or troubleshoot an issue, please reach out to mobile-support@thinkific.com so we can work on improving your experience.

Help

How do I sign up to be a member? App only has a sign IN screen.

bryghe

7 months ago

Glitchy!

This app stinks on my iPhone and iPad. You cannot download files unless you are on a desktop browser. The words to go for or back lectures are missing or sometimes covered in a white block. Then it glitches where you can’t see anything at all on the app. It’s so frustrating. I’m constantly having to exit the app and try again. I have done lots of different courses using different apps, and this one is by far the worst.

Sleepbot_#1fan

8 months ago

Response from developer

It crashes every second

You can’t access the course content cos it keeps crashing when you click on it.

Ht73l

8 months ago

Sucks

Keeps cutting off. Reported it to developer. They could care less. They won’t fix it.

Trader808

9 months ago

Garbage App

I hate this app so much. I gave it one star only because I am required to give at least one star. Once again, I cannot log into my classes. This happens constantly. Going forward, I am going to contact any class I am considering and I am going to find out if they use this app for their content. If they do, I will not purchase the class. Thinkific exists to make it impossible to actually take the classes I have purchased.

ThirdEffingNameChoice

9 months ago

Response from developer

Hey there! Thanks for taking the time to share a review and for this valuable feedback about your experience. We're very sorry to hear about the issues you've been experiencing with both logging in and opening your courses on the mobile app. If you’d like to share more in-depth feedback or troubleshoot this issue, please reach out to mobile-support@thinkific.com so we can work on improving your experience.

Totally useless

I am registered in a course through the website. That’s fine. However, the app doesn’t recognize the course, even when I’m on the website and click the “open in thinkific app”. It just takes me to “this screen doesn’t exist.” Useless.

Carly Treinen

9 months ago

Response from developer

Hey there! Thanks for taking the time to share a review and for this valuable feedback about your experience. We're sorry to hear about the issues you've been experiencing with opening your courses on the mobile app. If you’d like to share more in-depth feedback or troubleshoot this issue, please reach out to mobile-support@thinkific.com so we can work on improving your experience.

Not impressed

Photos only come in part way, and hard to navigate.

mamaQuilt

10 months ago

Horrible

Imposible de usar. Todo anda mal

ferpel59

10 months ago

Terrible

This app is terrible, I can’t even log in to my course.

lesaddon

a year ago

Response from developer

Hey there! Thanks for taking the time to share a review and for this valuable feedback about your experience. We're sorry to hear about your log-in issue. If you’d like to share more in-depth feedback or troubleshoot this issue, please reach out to mobile-support@thinkific.com so we can work on improving your experience.

Nope

Trying to study for a degree on this app when you constantly get signed out then are unable to sign back in… it’s actually shocking

JenzaDodzy

a year ago

Response from developer

Developer Response - Oct 10, 2025 Hey there! Thanks for taking the time to share a review and for this valuable feedback about your experience. We're sorry to hear about your log-in/automatic logging out issue. If you’d like to share more in-depth feedback or troubleshoot this issue, please reach out to mobile-support@thinkific.com so we can work on improving your experience.