THINKWARE CONNECTED User Reviews

Customer Experience

Positive experience15.4% of reviews
Neutral5.8% of reviews
Negative experience78.8% of reviews

~ Based on 52 written reviews from the US App Store.

Is THINKWARE CONNECTED Safe?

Not enough ratings yet to assess THINKWARE CONNECTED.

Is THINKWARE CONNECTED Legit?

THINKWARE CONNECTED appears to be a legitimate app. AppsHunter Legitimacy Score for THINKWARE CONNECTED is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Works, just complicated

*first make sure usb-c setting in the other app it set to LTE, let the cam reboot then do this
-Car off
-Insert SIM card into connected module
-plug usb c cord into dashcam from connected module
-turn car on
-(have the account set up prior and be ready to submit right after the car turns on) submit the sim number on app or scan the code
- listen for instructions from dashcam
BOOM DONE YOU GOT IT
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Need dark mode

Add dark mode to the app.

Good service

Good!

Sort it out!!

So, after thinking that you’ve updated the app, the camera app to scan the barcode is still blurry after someone having 10 pints, I’ve put in the serial number about 10x times manually and it still asks me to re-enter the serial number. You come out with all this ‘you can check your cameras whilst away from your vehicle!’ and yet every other person has tried the same thing and still doesn’t work. Talk about false advertising. Can’t believe I paid over £1200 for two units, to which the customer has to set it up by themselves. Was hoping I could send a picture of the camera setup for looking at the barcode to prove it doesn’t work!
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Expensive unit but not a good app

Standard needs some
Serious work to this app and redesign

Works well

Works well and updates and fix come regularly

Another useless app from Thinkware.

Great cameras - but all their apps are absolutely awful. I’ll not be buying another camera of theirs again.

Doesn’t work

The most frustrating, complicated, user unfriendly app, with the vaguest instructions to connect your dash cam that ultimately does not connect at all. The worst app I’ve ever had the displeasure of wasting a day on, and not ever using.

Rubbish App

I signed up and then won’t let me in. I keep going around in circles. Useless.

Who created this garbage

Worst app I have ever used THINKWARE when I pay $1000 for a camera it should allow you to connect. But this app oh you don’t have an account, then create an account and it says you have an account. Decide what is going on or give me back my money for the camera that needs to be controlled by this app.
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App no longer connects

After new firmware update.

Embarrassed

This product is worse than the reviews say. I give myself a 1 star review as well for not seeing these reviews. Thinkware should be embarrassed! A total waste of money. Will most likely toss this in the trash and go back to my old cheap camara. Shame on you for u ripping us all off!

Seems to work fine

A lot of 1 star reviews here.

Remember you need to register the dashcam first in a separate app called Thinkware DashCam link. You then need to add an internet connection in the Thinkware DashCam link app.

Only once you’ve down those 2 steps will you be able to register the DashCam in the Thinkware Connected cloud app. It needs internet access for this step.

The app is a bit clunky to use and I haven’t figured out how to download videos from the cloud yet. I logged in online but it took me to some web site that looked like it was for vehicle fleet managers. But the app does seem functional. I’m just using my car’s internal WiFi hotspot for now.

So yes, app a bit awkward to use, but don’t think it deserves 1 star. I’ll give it 3 for now.
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U3000 - buy something else

You pay a fortune for a dash cam that supposedly is the beat in class just to discover the app is terrible, full of bugs, never connects.
Save yourself from the trouble. Just buy another brand

Doesn’t work

Can’t register with either bar code or MAC address. Useless.

No connection

Tried over and over again but won’t connect to my U3000 Thinkware need to up their game with their connection issues.

Terrible

Absolutely terrible. Can’t scan the barcode can’t input the barcode. It won’t accept it and it won’t accept doing it by the web address so this app is useless.

TRASH TRASH TRASH

Their app does not work and does not allow me to register how am I even supposed to use the service if I can’t even register and get errors

Unpleasant to work with

It’s so hard just to connect the dash cam when you start. Nothing really works it just shows you a message or error and even if you close the app and try to reboot it, it still doesn’t work. For the price of their dash cam I would’ve expected a better app to go along with it. I would give 0/5 if I could.
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Wasted

The dash cam can’t be connected after the app update. The dash cam can be connected with DashCamLink through WiFi only.