Reviews
Love the items this magazine & TV show covers👍 Mt man
Doesn’t like print subscriptions logons
I have struggled to use this app for quite some time. The login with my print subscription account data used to work fine through 2021. Now I have to use some sort of extreme measures to get it to work and then I’m only able to read the current issue, and the former downloads no longer stay active in my account. I really wish their customer service would make this a more user-friendly app for those of us who have been long time subscribers of this magazine.
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App & Support are useless
Haven’t been able to download any issues since Fall 2022, even though I have an active print subscription? Customer service sends scripted help desk replies which don’t address the issue. Tell me if I’m wrong? If I have an active print subscription I should be able to log on and download the digital app issue for free. Keeps asking for $4.99 an issue! Worked flawlessly up until a year ago!
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Review of This Old House magazine
I have been unable to get the last 2 issues on my app. I’ve removed the app, reloaded it, sighed in and nothing works. I’ve contacted TOH. Department that handles the downloaded issue and they have not resolved the issues what so ever. So I’m very disappointed in TOH. Not being able to resolve the problem
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Review of This Old House magazine
TOH magazine is awesome. I look forward to each issue. It is always informative and I learn a lot. I especially love the Idea homes being featured
Crummy and difficult to use
The app continues to be buggy - currently won’t let me open the newest issue and wants me to pay for it, even though I am already a monthly subscriber. Disappointing and just about ready to cancel and move on.
Awful app!
The latest issue arrived in the app yesterday but this has to be the worst idea ever: You swipe left to right to find ads and stories, then to read a story you have to scroll DOWN. Then you have to scroll back to the top to scroll over to the next story. There aren’t even page numbers or a way to favorite a story for reading later, such as a few months from now. This is just stupid!
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Terrible
I paid for a full subscription and haven’t been able to access a single issue. This app is confusing and unusable.
Can’t log in no reply from tech support
I’m been a TOH Insider for two years - but this App will not recognize my email address or account number. Emailed their “problems logging in?” Tech support a few months ago but never received a reply.
Annoying, I’ll not bother
Somethings not clicking with the subscription. It asks if I would like a free trial so I give it a try, sign up and download the magazine app from App Store. Seems to work OK I download an issue and look through it briefly and look forward to returning when I have time. Well, now when returning, IT DOES NOT RECOGNIZE MY EMAIL ADDRESS!!!! Probably something I’m doing wrong but don’t care to dig into it. I cancelled the trial. Print is too small anyway and it’s cumbersome to get around in. Probably need to buy old issues if want to view older articles found via searches anyhow. Not worth the hassle.
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No longer works
App no longer recognizes paid print/digital subscription after update.
App does not work
Had paid for both access to the app and magazine for TOH but for the last 3 weeks have not been able to log into the app. I have emailed both the publisher and app developer regarding this issue. They both confirmed my account access, email address and zip, yet can’t identify why I get “email not found” when logging into the app. Developer said try without entering a zip but still no resolution. What is also frustrating is that it’s taking days for the developer to response back to me.
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Please add Insider Access to Apple TV app
Love the access to the magazine, but it would be awesome to have access to the Insider subscription to be able to watch all the episodes on the Apple TV rather than having to use airplay to watch them.
APP not working at all.
I just joined a year of subscription with this APP and it’s asking me to open my APP ACCT inputting my ACCT number and my zip code to unlock but I never got an ACCT number or never gave my zip code. It’s not letting open the APP but it did take my money 😠
App not working
My June issue is no longer available and have sent 3 emails and no response
Not updated with May 2019 issue
Terrible. Not only is the app not giving me the May 2019 version, but the app developer and publisher are pointing fingers at each other for who is to blame rather than just fixing the problem.
Rip off
Sighted up. Got message “ you have an active subscription”. Email appeared at top of page. Put in password NO SUCH EMAIL. ITS ALREADY FILLED IN AT TOP CORRECTLY. I PAID. IAm REJECTED.
RIP OFF. NO PHONE HELP NUMBER FOUND
RIP OFF
RIP OFF. NO PHONE HELP NUMBER FOUND
RIP OFF
Problems with this update
I can’t logon any longer and I have been a subscriber for years. Get this fixed asap!
Can’t get in via iPhone
I have been trying for over 2 weeks to log in with my information without complete success I am able to log in but the download icon never shows. The people at tech support just give up on helping. I have called This Old House folks and they say it is the app that is causing the problem.
When it worked in the past it was fine but now they just don’t care to fix the issue
When it worked in the past it was fine but now they just don’t care to fix the issue
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Cannot access issues
Latest update lost all my access and issues. Still trying to get help. No response
