Phone app
Fails to load accounts frequency very high
Not loading
More often than not, the app doesn’t open for me on the first try. Get a “loading greeting” error. Used to work great … not sure if vendors changed since changing from a credit union to a bank.
Functional but Outdated
The app works well but it can sometimes stall when loading giving you the impression that it has crashed. This app accesses legacy accounts. If you are a new customer with Thrivent Bank you will use the Thrivent Bank App. This app is for those of us who joined when it was previously Thrivent Federal Credit Union.
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Spotty Performance
Half the time I open the app to use it, it freezes after logging in on the loading page and I cannot access anything in the app, so I have to repeatedly close and reopen and log in until it finally works. Sometimes even after 5 tries it still doesn’t work, and I just have to hope I can afford what I’m trying to buy since I can’t check how much money I have.
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Moved the Log Off icon. Why?
I have the newest version (2025.02.02.3) and for some reason the UX folks thought it would be an improvement to move the Log Off icon under the “More” page. It isn’t. I can’t log off from the Accounts page anymore. Please fix this.
Travel Notice
It is strange to me how Thrivent can cancel my card that has not been reported stolen Because I am traveling. This is completely unacceptable since I give them the privilege of holding my money. That does not dictate them being able to tell me that I am required to let them know what country would stop what layover that I’m going to have in order to conduct my employment. This is unacceptable therefore I’m going to close my account.
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Mobile deposit is a pain
Great company, most of the app runs really well. The mobile deposit however will not accept the back of personal check without having to retake the picture 20-30 times. Even though the signature is visible and the picture is good, you cannot override the error message even though things are correct. If there was an override button it would be a fantastic app
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Great App
Does what it’s supposed to. Works great.
Thriving with Thrivent
This is the best financial institution I have ever found.
Room for improvement
I love the site other than the fact I can’t pay my mortgage directly from my app. That’s the only thing that keeps me from giving 5 stars
Review
Thrivent personnel are the most personal, professional, friendly , and go the extra mile for you banking professionals with whom I’ve ever done business. Super friendly and courteous who strive find a solution to issues- and always do. It’s been a pleasure for my wife and me to do business with you. We’re staying with you til the end. Bill&Sue Milligan
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Review
Very convenient by being right at my fingertip to keep me in check of my balance.
Great Mobile App
Thrivent’s mobile app is my easiest mobile banking app to use!
Bad check deposit record
The check deposit is down too often
I do everything with this app!
I’ve never set foot in a physical Thrivent Credit Union so everything I do is through the app. It’s very straightforward and easy to use. I’ve used other major nationwide bank apps and this one is just as good, if not better! Great to know how well Thrivent invests in their technology.
Best Mobile Banking App
I just happen to have used few mobile banking apps and this is by far the most user friendly. However, that doesn’t mean it’s a limited function app. This is a very robust app and gives the most detailed and accurate account info of any that I’ve used. It’s truly the BEST!
Easy
Great app with features that are easy to use
Great app!
Easy to use
Outstanding banking app
It does everything I want my banking app to do, easily and securely. I couldn't be happier with it.
Love it!!
Functional, quick, and easy! Love this app! Highly recommend!! Thanks Thrivent!!
