ThumbsUp Dashboard
Customer Feedback & Analytics
About
Monitor real-time customer feedback and satisfaction scores across multiple business locations. Understand service performance, identify trends, and make data-driven decisions to improve customer experience.
What's New in ThumbsUp Dashboard
3.0.6
September 1, 2026
Bug fixes and performance improvements for a smoother, more reliable experience.
Developer apps
FAQ
What is ThumbsUp Dashboard used for?
ThumbsUp Dashboard is used to monitor real-time customer feedback and satisfaction scores across multiple business locations. It helps businesses understand service performance, identify trends, and make data-driven decisions to improve customer experience.
Is ThumbsUp Dashboard free to use?
Yes, ThumbsUp Dashboard is available for free. It is designed to work with compatible ThumbsUp touchless feedback devices and may require an active business account.
What kind of businesses is ThumbsUp Dashboard designed for?
ThumbsUp Dashboard is designed for customer-facing businesses with multiple locations, including retail stores, restaurants, cafés, shopping centers, banks, hotels, clinics, and public service organizations.
How does ThumbsUp Dashboard collect feedback?
Customers provide feedback through simple hand gestures using a compatible ThumbsUp touchless feedback device. Authorized managers can then securely review the results in the dashboard.
Can I compare performance between different locations using ThumbsUp Dashboard?
Yes, ThumbsUp Dashboard allows you to track performance across branches, stores, and service locations. You can also compare locations, devices, employees, and shifts to identify top and underperforming areas.
Does ThumbsUp Dashboard have ads?
No, ThumbsUp Dashboard does not contain advertisements. It is a free application focused on providing business intelligence without interruptions.
What devices is ThumbsUp Dashboard available on?
ThumbsUp Dashboard is available on iPhone and iPad devices. It is designed for mobile access to important CX analytics wherever your team works.
How often is ThumbsUp Dashboard updated?
The latest version of ThumbsUp Dashboard is 3.0.6, which was last updated on September 1, 2026. Updates are released to improve functionality and reliability.