TickChecker User Reviews

What users say

Top reviews

Not free

Whenever an app prompts me to rate them before I even get to try the app I give one star until they prove me wrong. The app said free on their advertising but you can’t use it without spending 40 something dollars. I also will never pay for an app that I can’t try out first. Looks like a scam.

No free AND does not work

It says free but they charge you for a year, it says cancel anytime - yes cancel but without a refund.

If the tick is ON top of the fur where you can see with your naked eyes, the app also finds. If it’s within the fur, the app is useless.

No wonder they force you to pay because if you got to test first you won’t buy. Such a scam!!!
Show more

Garbage

Complete garbage. Will scan a tick for you and tell you what it is but you could get that for free on AI as far as finding text. It does not work at all.

Response from developer

Thank you for the feedback. The app is designed to scan pet fur through the camera, help detect possible ticks, and identify ticks when visible. Results can depend on fur, lighting, and tick visibility. We’ll keep improving detection quality and user guidance. If you need help, contact us at mobile@326labs.com. Support Team

Crash

Can’t get anything going as soon as I select the scan function it crashes.

Response from developer

We’re sorry for the trouble. The app should not crash when starting a scan, and we’re working to improve stability. If the issue continues, contact us at mobile@326labs.com so we can help. Support Team

No Good

I installed it even got the free trial but as soon as I went to scan it closed. Uninstalled and reinstalled same issue . Too bad seemed nice to tey but it’s not working

Response from developer

Thank you for the feedback. This definitely shouldn’t happen. The app is designed to scan pet fur through the camera, so closing during scan may indicate a technical issue on the device. We’re working to improve stability. Please contact us at mobile@326labs.com if you need help. Support Team

Waste of Time

Apparently, all this app does is identify what kind of tick you find on your dog. It doesn't help you locate a tick, except for telling you the area is that you're most likely to find them on your pets. No real instructions included.

Response from developer

Thanks for the feedback. The app is designed to scan pet fur, help detect possible ticks, and identify the type of tick when visible. Results depend on fur, lighting, and other factors. We’ll take your note about clearer instructions into account. If you need help, contact us at mobile@326labs.com. Support Team

No trial?

I want to try it before I buy it.

Response from developer

Hi! Thanks for your feedback. TickChecker currently doesn’t offer a free trial, but we understand that trying the app first can be important. We’ll keep this in mind for future updates. Best, Support Team.

Ticks

I don’t understand why they say FREE when it’s not

Misleading subscription and useless app

I was misled by the subscription. The app makes it look like you are buying a weekly subscription, when it’s actually a year subscription for 49$. And it can’t be cancelled. The app itself is absolutely useless. The only way you can find a tick on a pet using this app is if it has no fur. It’s just a camera with saturation. Not worth the money
Show more

Response from developer

Thanks for your feedback. Subscriptions (including duration and price) are shown and confirmed by the App Store before purchase. They can be canceled anytime in Device Settings → Subscriptions. We’re continuously improving detection and appreciate your input. For help, contact mobile@326labs.com. Support Team

Useless

I just signed up like 5 minutes ago. I took a picture of a tick so just pulled off my dog. Took a great picture and I get an “ooops…” try again later or whatever. Plus I tried to scan my dog and I hit the scan button it goes to a screen that asks me to pick one of 3 different lighting buttons. I checked one and then want? It does NOTHING. There is no explanation? No instructions. NOTHING! I am pretty “P O’d” right now. I want my money back. Is there a contact email or number? I don’t see it.
Show more

Response from developer

Thanks for your feedback. Sorry for the experience - that’s not expected. Please try updating the app and retrying. For support, please contact us at mobile@326labs.com. Support Team

Bait Upgrade, Don’t do it

They make it impossible for you to not sign up for the yearly cost. They know that people dealing with ticks our desperate, and will do it. The interface is so difficult to deal with. There’s three months that you can scan, but they don’t have any description so I have no clue what I needed to use. I also cannot find a customer service email so that I can request a refund which to me is very Intentional.

Do not buy it, not worth it!
Show more

Response from developer

Thanks for your feedback. TickChecker requires a subscription, and pricing is shown before purchase. We understand your concerns and will work on improving clarity and usability. For support, please contact us at mobile@326labs.com. Support Team

Waste

Insists that you purchase app!

Response from developer

Thanks for your feedback. Access to TickChecker requires a subscription, and pricing is shown before any purchase. We understand trying first is important and are considering improvements. If you have questions, contact us at mobile@326labs.com. Support Team

Forcing to pay without trial

Can’t trust effectiveness without a handful of trials. Does not create confidence. Uninstalling

Response from developer

Thanks for your feedback. Access to TickChecker requires a subscription, and pricing is shown before any purchase. We understand trying first is important and are considering improvements. If you have questions, contact us at mobile@326labs.com. Support Team

Over priced

The idea is good however the yearly and monthly price for this app is obsurd. Should be free or one time payment of $10 to $20 unlimted use.

Response from developer

Thank you for sharing your thoughts. We understand pricing is important, and we strive to balance providing valuable features with ongoing app support and updates. Your feedback about subscription options is very helpful and will be considered as we plan future improvements. If you'd like to discuss or have questions, feel free to contact us anytime at mobile@326labs.com.

Pay up front

No free trial?
Sorry uninstalling

Response from developer

Thanks for your feedback! Just to let you know, TickChecker offers 3 free scans so you can try the app before subscribing. If you have any questions or need help, please reach out to us at mobile@326labs.com. We’re happy to assist!

Love this app

The app is very user-friendly and the tick detection is spot on. I’ve already caught a few ticks before they could cause any harm, which is the most important thing for me.

Response from developer

Thank you so much for your kind words! We’re thrilled to hear TickChecker is helping you stay safe and catch ticks early. Your feedback means a lot to us! If you ever have questions or suggestions, feel free to reach out at mobile@326labs.com. Stay safe out there!

T

So good

Fast detection

I never knew how crucial an app like this one could be until I started using it. It’s amazing how quickly it scans and detects ticks after an outdoor adventure.

Response from developer

Hi! Thank you a lot for your feedback, we are so happy to know you enjoy the app!

Outdoor safety

As someone who loves spending time in nature, this app has become an essential part of my routine. I also appreciate that it gives prevention tips that are super helpful.

Response from developer

Thank you a lot for your review! So glad to hear TickChecker is a useful tool for you! And hope you will recommend it to other;)

Hiker essential

As a hiker and dog owner, this app has been a great find. The smart detection feature is incredibly accurate and quick. Having it certainly gives me peace of mind.

Response from developer

Hi! Thank you a lot for your feedback, we are so happy to know you enjoy the app!