no refund
My event that i paid almost 100€ for was cancelled and there wasn’t an official notification/ email from ticketone almost the time of the event!!! I had to find out from the events social media that it was canceled. In addition to that, i made a refund request within the necessary timeline but the website didn’t work and customer service will not refund me/ return my emails! Really disappointed and frustrated
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Ddef-40
One star is genuinely too generous
I wasted hours of my life trying to buy a single Serie A ticket through this app. As a non-Italian user, the experience is absolute disaster. The form requires city of birth, but if you are born outside Italy, there is no way to enter it, the field simply doesn’t work. Then on the next step it blocks you from proceeding with Persona non valida validation error because it requires the city of birth. Did anyone actually test this with a non-Italian account?
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___stefan__nikolic__
Fraud
Bad application and doubtful. I tried to verify the account, but I could never, all because my phone number is not from Italy. I contacted someone from Ticketone and he told me to put an Italian phone number, I don't live in Italy / it's not even a number and what guarantee I have that I won't be scamed.
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LLopAleJ
No English
It’s only in Italian language. Useless for anyone else in the world outside Italy.
MMidazoslam
Language
After 7 years you still cannot select a different language!
LLLBEEEE
