Tidepool Mobile User Reviews

Customer Experience

Positive experience27.7% of reviews
Neutral10.6% of reviews
Negative experience61.7% of reviews

~ Based on 47 written reviews from the US App Store.

Is Tidepool Mobile Safe?

Tidepool Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for Tidepool Mobile is 58/100.

This assessment is based on 64 user ratings, with an App Store average of 2.7/5.

Safety Analysis

39.1% of ratings point to a safe experience
9.4% of ratings suggest some concerns
51.6% of ratings point to a risky experience

~ Based on 64 App Store ratings for Tidepool Mobile.

Is Tidepool Mobile Legit?

Tidepool Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Tidepool Mobile is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Twiist User - No Support

As a Twiist user, I was excited to use the app to seem more of my data. But, there is nothing including anything that would let me know what to expect. Very confusing. Is it supposed to work?

Worthless app and mobile site

Unfortunately, the Tidepool app and mobile site are completely worthless in connection to the Twiist pump. It’s a serious disappointment for this collaboration to be such a failure. You can’t use the app itself at all, and the mobile site has the bare minimum functionality so you can’t actually view any of your useful data. On top of that, the actual desktop website is extremely glitchy and doesn’t show an accurate portrayal of CGM readings so I cannot trust the data on there. I hope they mae changed soon bc this has been a major issue on this new pump.
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Easy

Easy and effective. When you eat how you feel good notebook

Stale App - Bare Minimum Execution

App has gone stale and has not received any updates in a few years.

The app only allows for logging events and does not provide a way to view past glucose values like their online tool can. However their online tool can only be used on Windows and Mac computers - not mobile.

It would be nice if this app supported the same features as the web tool or at least provide an overview of time in range for past days.
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Not Data shown

Sadly no Data is shown in the App, but on the Website I can see my Data

Unexpected app leading to low ratings

This app is to upload data from specific devices / Apple health to tipepool.

However, wahan I installed it I expected that it will show me the tidepool data. It puzzled me for a bit and then I figured that the purpose of the app is not to show information.

In current times such an app is unexpected. But their web interface is awesome and free, so I can’t complain. Thank you tidepool.
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Wow! All that setup for nothing.

Ok! You got me. I went to kick the football and you pulled it away. Just a blank screen. Seriously, are you guys in the business of data phishing? Apple App Store cops, where are you on this scam?

Poor medical app

As a type 1 diabetic who’s doctor had me use the app, it absolutely sucks!! I have to use it on a certain type of computer, it can’t work on a MacBook or a google chrome browser. And therefore I’m never able to download my numbers for my doctors appointments. There are many other things I hate about tidepool, but overall terrible unreliable app. 0/10 wouldn’t recommend.
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Fairly useless

The Tidepool website won’t let me view my data from iPad. It insists that I use a desktop browser, for some reason. When I log in from my iPad, it tells me “ Download Tidepool Mobile for iOS or Android to add notes and see your data on the go:”

This is apparently a lie. The Tidepool Mobile app does not allow you to “see your data on the go,” unless the data is hidden somewhere I can’t find it. Tidepool is a handy tool, but I use iPad/iPhone about 80 times more than I use a desktop/laptop computer. I just want to see my data. Why does Tidepool make that so hard? And why does Tidepoollie about the capabilities of its mobile app?
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Great way to aggregate t1d data

Really enjoying being able to add notes for my daughter’s care, along with my husband, all
in one spot. helpful to analyze these notes along with cgm, verio, and pump data on tidepool’s website on the backend to make carb/correction dose and basal changes. really helps see the full picture in one spot— her care team encouraged us to try it out and it has been a great way to make consistent weekly changes to everything for better numbers.
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Needs updating

I notice the iOS app hasn’t been updated for two years now. Has Tidepool given up on this?
Doesn’t work too well for me as it gets 400 errors when uploading data.

Need Mobile App to download data

I can’t believe you can not link your meter to the app and upload your data. Using the app to upload your data would be so much easier. Please add this feature to your app!!

Outdated app

The last update was 2+ years ago. I look forward to new features and connections like the omnipod 5 cloud connection but I'm not hopefully at this point.

Useful but has an annoying glitch

I find this app useful. It automatically uploads all of my son’s DIY loop data to Tidepool. We use both Tslim and Loop so having everything in one place is very useful. I also like that I can easily record notes about what was happening.

The annoying glitch is that it works for the first hour after I download it. Then every time I try to upload data a has a 401 error and any notes I make disappear.

Would be great if it showed some of the Tidepool data in the app too.
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iPhone mini

It’s really difficult to tap the menu and add buttons on an iPhone mini.

severely limited functionality

You are able to upload health data to Tidepool. You can enter notes for events. That is about it. Functionality has not been updated in over 2 years.

Always love Tidepool

I love this app and everything Tidepool stands for 😍 I couldn’t find an area for a feature request but I’d love to be able to upload a picture of food or my temp basels. Tidepool mobile is a fantastic companion to looping 😍

No point to this app if I can’t view data from other sources

I used Tidepool on my PC as I have an older insulin pump with no support for mobile data syncing. I assumed if I downloaded the Tidepool app that I would be able to see data from other Tidepool upload sources on my phone, and possibly sync said data to Apple Health.

Unfortunately this app is just a glorified meal tracker. I can’t see previous data from my PC data uploads. I’ve tried to contact the developer and suggest feedback but never heard back.

Only reasons I’m giving 2 stars is because it’s good there’s a third party option for data analytics other then the big name brands and not having to be locked into one ecosystem.
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I don’t understand the purpose

Adding notes is a PITA - who has time for that? And where can I see my trends and days - is this only for feeding into the web app? This is my second time trying this, and the experiment went no better this time.

Great Concept, Poor Execution

Love the idea of this program.. of a one stop shop to keep track of all your diabetes data, but its still too primitive to be super helpful.

There needs to be an option to be able manually enter insulin doses, as my connected InPen is only able to sync short acting. There is currently no way for me to add my long acting insulin doses.

Also would love for it to to be smart enough to track exercises recorded in apple health within my graph as exercise impacts blood sugars too & is essential for big picture.

Great concept, very very long way to go for it to be an actually decent program for both mobile and web.

Its so bare bones that its shocking the basic things you cant do within the software.
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