Can’t login since update
Response from developer
Hi Milanners, Thank you kindly for taking the time to provide us with this feedback. We really appreciate you doing this. Our Care Team is happy to help resolve any issues that you are experiencing. Please submit a ticket using the following link and we'll gladly assist you with logging into your account: https://help.wheniwork.com/submit-a-ticket/.
Needs Enhancements
- Include Announcements upon clock-in
- Notes w/shift detail
- Include detail for rest breaks and/or meal breaks
Response from developer
Hi there, Thank you for taking the time to supply feedback on our product!
Not great
Not sure if this is compatible
Response from developer
Hi there! Thank you for reaching out with your review for the Time Clock Terminal app, which is intended to allow multiple employees to clock in and out from an iOS device locked as a terminal. It sounds like you're looking for the When I Work Staff Scheduling app, which will allow you to view your schedule and clock in and out: https://apps.apple.com/us/app/when-i-work-employee-scheduling/id383126470 If your device does not meet the minimum requirements, an older version of the app will be downloaded in its place. If you have any questions or run into any issues with this, feel free to reach out by submitting a ticket and we would be happy to assist you further: https://help.wheniwork.com/submit-a-ticket/
Lots of bugs
Response from developer
Hello there. We're sorry to hear that your team is having a less than ideal experience with our Time Clock Terminal app. Would you submit a ticket with us? We can certainly assist with the issues you are seeing. https://help.wheniwork.com/submit-a-ticket/
Simple App for the task
Firstly, A default keyboard option under. As most employee ID numbers are primarily numerical, the user has to switch the keyboard layout each time. Where as a Standard numerical keypad would be easiest. If this was a choice under app settings it would be great.
Second, there is no ability to denote break or lunch punches. Just in and out. It would be far more beneficial to have these options for tracking purposes as not all shift employees take the same amount of time for breaks and can lead to wage stealing.
Third, add ability to authenticate employee that is punching and to eliminate buddy punching. Adding a PIN or requiring their WIW password would solve the trick.
Other nice touches for enhancement:
• Display seconds with time.
• Display company name and logo in app.
• Add ability to customize colors.
Response from developer
Hi there- Thank you for taking the time to leave us such a detailed review! We really appreciate your feedback and suggestions! I will be sure to pass this feedback along to the appropriate team for review. Thanks again!
Works Great!
Response from developer
Hey there! Thanks for your nice feedback! We appreciate hearing from you. Your feedback is valued, as we are always looking for ways to make improvements. We will be sure to pass your thoughts on the keyboard options along to the team!
