Worst UI
Cannot highlight pages, while highlighting it randomly jumps to another section
Terrible UI
No print view format, does not encourage users to use the full app for few days before paying for subscription
Paid Subscription for One Year but No Service
I am writing this as a highly dissatisfied customer of the Times of India e-paper subscription. I paid for this service expecting full and uninterrupted access, but the experience has been extremely disappointing. For the first 3–4 days, the application worked properly, but for the past 3 days, I am receiving only half articles, with the remaining content hidden or inaccessible. Additionally, all tabs in the application have become completely inactive and unresponsive, making navigation impossible. I raised this issue via email but received only a vague response asking me to “wait,” with no actual solution provided. I even contacted your team on WhatsApp and followed the suggestion to use a VPN, but the problem still persists. This clearly reflects poor service quality and lack of effective customer support. As a paying subscriber, I feel completely cheated and let down by your service. The e-paper is currently unusable, which defeats the entire purpose of subscribing. I expect an immediate resolution to this issue along with appropriate compensation or extension for the period of service failure. If this is not addressed promptly, I will be compelled to discontinue the subscription and escalate the matter further.
Show more
Pathetic.i have emailed the issue and no one replying…omg ..I want my refund . I took subs yesterday
Pathetic filing complaint in consumer court..
Subscription not working. it’s CHEATING
Don’t subscribe. You won’t be able to read ePaper with a 1999/ year subscription as mentioned here. They don’t honour what is promised. I am looking elsewhere. Disappointing to see a national news paper cheating people like this.
