Terrible UI
No print view format, does not encourage users to use the full app for few days before paying for subscription
Paid Subscription for One Year but No Service
I am writing this as a highly dissatisfied customer of the Times of India e-paper subscription. I paid for this service expecting full and uninterrupted access, but the experience has been extremely disappointing. For the first 3–4 days, the application worked properly, but for the past 3 days, I am receiving only half articles, with the remaining content hidden or inaccessible. Additionally, all tabs in the application have become completely inactive and unresponsive, making navigation impossible. I raised this issue via email but received only a vague response asking me to “wait,” with no actual solution provided. I even contacted your team on WhatsApp and followed the suggestion to use a VPN, but the problem still persists. This clearly reflects poor service quality and lack of effective customer support. As a paying subscriber, I feel completely cheated and let down by your service. The e-paper is currently unusable, which defeats the entire purpose of subscribing. I expect an immediate resolution to this issue along with appropriate compensation or extension for the period of service failure. If this is not addressed promptly, I will be compelled to discontinue the subscription and escalate the matter further.
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Pathetic.i have emailed the issue and no one replying…omg ..I want my refund . I took subs yesterday
Pathetic filing complaint in consumer court..
Subscription not working. it’s CHEATING
Don’t subscribe. You won’t be able to read ePaper with a 1999/ year subscription as mentioned here. They don’t honour what is promised. I am looking elsewhere. Disappointing to see a national news paper cheating people like this.
Disappointing
I have had an active subscription for about a year now. Despite renewal, the app asks me to subscribe.
