AEONIC Plus membership
Response from developer
Hi Ghanshyam, We sincerely apologize for the inconvenience caused. We have scheduled a callback regarding your concern. You will receive the call on your registered mobile number from our support team at the earliest convenience.
Misleading Offers
Response from developer
Hi Rahul, we sincerely apologize for the inconvenience caused. Our support team is dedicated to assisting our valued customers around the clock. For privacy reasons, please raise a ticket at https://support.timesprime.com/support/tickets/new or call on Times Prime Customer Care Number: 9266842776.
Misleading Offer & Completely Untrustworthy Service
When I contacted their support team, instead of resolving the issue they simply said that the offer period had already passed. This response is completely unacceptable because my purchase was made while the offer was still active.
This feels like a classic case of misleading customers with attractive offers just to push subscriptions and then refusing to honor those promises afterward. It seriously damages trust.
Very disappointing service and poor customer support. If a company advertises a benefit, they should honor it instead of making excuses. Because of this experience, I strongly feel that this platform is unreliable and I regret purchasing the subscription.
⭐ 1 Star – Not recommended.
Response from developer
Hi User, we sincerely apologize for the inconvenience caused. Our support team is dedicated to assisting our valued customers around the clock. For privacy reasons, please raise a ticket at https://support.timesprime.com/support/tickets/new or call on Times Prime Customer Care Number: 9266842776.
Fraud Subscription
I took the subscription of 2999 for Jio Hotstar and other benefits, after few days I noticed I am not able to find Jio Hotstar and according to them Jio Hotstar is now not the part of Times prime subscription and they have replaced it with Sony LIV which was already available in Watcho in their plan. I don’t understand how they can change the plan for already subscribed user.
Just be careful. They later don’t help in to this or reply properly.
Response from developer
Hi Anuj, We sincerely apologize for the inconvenience caused. Please be assured that our support team is actively working on your concern and it has been prioritized for resolution. A response has already been sent to your email ID.
Misleading Offers and Poor Support
When I tried to reach out to support to cancel my subscription, they flat-out denied my request. The impression I got from their support team is that they’re not very customer-friendly and seem more focused on being cheeky to extract money from customers rather than building trust.
Overall, I would not suggest wasting money on this membership.
Response from developer
Hi Shubham, we sincerely apologize for the inconvenience caused. Our support team is dedicated to assisting our valued customers around the clock. For privacy reasons, please raise a ticket at https://support.timesprime.com/support/tickets/new or call on Times Prime Customer Care Number: 9266842776.
