Times Union User Reviews

Customer Experience

Positive experience46.1% of reviews
Neutral7.8% of reviews
Negative experience46.1% of reviews

~ Based on 102 written reviews from the US App Store.

What users say

Is Times Union Safe?

Times Union appears safe based on user ratings. AppsHunter Safety Score for Times Union is 90/100.

This assessment is based on 5,338 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.9% of ratings point to a safe experience
5.7% of ratings suggest some concerns
7.4% of ratings point to a risky experience

~ Based on 5,338 App Store ratings for Times Union.

Is Times Union Legit?

Times Union appears to be a legitimate app. AppsHunter Legitimacy Score for Times Union is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Chis Churchill

Albany Waterway articles

Depressing

After being a member for 20 years, it’s time to cut the cord. Unfortunately, the most articles are negative and critical. They imply the sky’s falling. My favorite two sections are sports and business. The sports section is upbeat and focuses on local high school sports which is admirable. The business section is basically worthless. If I was not a Capital Region resident I would think there is little to no growth here. Even the articles that involve growth have a negative twist. I want to read a factual, unbiased newspaper where the opinions are in the opinion section. I want the local, state, and national articles to be factual without a political spin.
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Page

Sometimes hard to navigate

Left Left Left

This “paper” is nothing but an anti Trump, liberal, leftist mouthpiece for the Democratic Party. Any semblance of fair journalism is purely coincidental with this gang

Customer

Sucks and overpriced

App is Horrible

The paper is great; the app is horrible.

Like the e-edition

Because it contains only the news stories of the day. Don’t like that I can’t easily share an e-edition article with my fellow subscribers. Would like an easier way to do that.

Electronic Subscription

No matter how many times I change my password every single time I try to log in to read an article it say’s wrong password. It’s ridiculous. Will not renew my subscription.

SNAFU

I took advantage of a special sale for the online version of the TU. I got the app., and I cannot read any articles, as your system said that my subscription had expired. What’s going on with you?

No access

I’ve subscribed but I’m not able to access.

TU

We’re fortunate as a community to have such an excellent local paper

TU app

Too many ads and stories stay on the app for way too long, very annoying

My

My paper wasn’t delivered!! I subscribe to the TU and the Times. So frustrated!

Great on Line Newspaper

What a Great read in the morning. I live in the Hudson Valley. Read The TIMES UNION ON LINE every morning. Great paper, I have been reading The Times Union since the 1960s. Enjoy it more now then ever.. Great coverage of the area Sports and what is going on.Keep Up The Good work. Thank you

Terrible Customer Service

Extremely Rude and Unprofessional

Far far far to the left

When we lived in RI I thought the Providence Journal was very far left. However the Times Union is even worse. You let Biden sleepwalk through four years and not a peep. If Trump cured cancer you would write that he’s ruining things for Oncologists. If your wish came true and Harris and Waltz were in power we would all soon be speaking Chinese an Russian. Your cartoon page is particularly disgusting with all of its anti Trump venom. On the bright side I do enjoy some local news, nature articles, weather, food reviews, and the Jumble. Unfortunately you don’t carry the Sunday Jumble. Luckily I have the NY Post and Fox News to stay sane.
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Pretty Good

Turns out if I use a VPN I can’t read the paper. This needs a fix. Even going through a browser fails with a VPN.

I can no longer read the e-edition. Works fine on my Pixel phone so it’s the app. Going to cancel my subscription as I can read it through the library online Monday-Sat for free. I’d still pay if this worked as I like reading on my iPad, especially Sundays.
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Canceled

I’ve canceled this back in October 2025 and still get notifications. I don’t want this

Very Good

Very good.

Good source for news

Easy way to receive digital newspaper. Also there is a way to access early edition. I wish one could copy articles to be paste elsewhere.