Timex Smart User Reviews

What users say

Top reviews

Connectivity issue

I have tried a lot and I’m unable to connect my Timex Ironman to my iPhone. I don’t know why.

It won’t sync

The app ok I liked the watch till now I put it back to factory it got a barcode it said 404 error

New update fails

Love my watch however with the new iOS update it no longer pairs. The app and watch are both useless

Does not pair with latest iOS update

I’ve had my R series watch for several years now. It stopped pairing with the latest iOS update. Please update your app.

R300 No longer pairs after iOS 24.4.1

After latest iOS update, the R300 no longer pairs. The watch shows up in the App, and trying to pair results in it saying, “Pairing request is refused, bring closer to the phone and try again.” You can’t “forget this device on the phone because it doesn’t show up under Bluetooth anymore. I tried resetting Network settings on the phone, factory reset of the watch, deleting the Timex Smart App and reinstalling on the phone. Nothing has worked.
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another pos from timex

Once great company now sucks. Return the watch, don’t install the app

Timex smart Community

My Ironman smart watch has been working steadily well and the Timex Smart app is great! However, I understand it’s not the most used app. Can the app include user community info., at least to get a sense of who’s out there, # of users, leader boards, etc? When my sleep report says I’m 97% among users I don’t have a good reference point. 97% of five users, or 5,000?
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Pas d’upgrade

Il n’y a jamais d’upgrade pour changer quoique ce sois dans la montre

Use to work great!

I have been using this app for many years and about a year or more ago it doesn’t work right and appears they haven’t kept up with apples iOS. When entering into app it starts to sync and then gos fails to update and close app automatically not finishing. I really was happy and would love to continue using the watch as it was made with quality and has really held
Up compared to Apple Watches and others. Please Fix!
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Not Impressed

Timex Digital Watch

Apparently, being discontinued??

This app for the Metropolitan S has not been updated in over a year. And some of the features are rather wonky. The instruction manuals have also disappeared from the website, and the watch is “out of stock” on the website.
Still does the basic functions relatively reliably, and it was certainly a very affordable option. But it seems it is approaching end of life now.
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Watch will lose data

Could be a decent watch if it’s not asking you to upgrade / update all the time . All the upgrades and it still has the same layouts, same templates and same issues . My blue tooth hasn’t worked lately , I try to upgrade and it cuts out at 99% and then starts all over . Back to using my iPhone. :n(

Might consider Casio if you don’t want to buy apple

Could be a decent watch if it’s not asking you to upgrade / update all the time . All the upgrades and it still has the same layouts, same templates and same issues . My blue tooth hasn’t worked lately , I try to upgrade and it cuts out at 99% and then starts all over . Back to using my iPhone. :n(

Response from developer

Thank you for your feedback, and we apologize for the inconvenience caused. Please contact us directly at connected.products@timex.com for assistance and product support.

App worked well, now it doesn’t

App used to track workouts. It was especially convenient for outdoor jogging, hiking, biking. Now the app will not ever find the watch’s GPS location. It will try forever, but never get it done. I have tried multiple locations, even across the entire country from where I live. No luck.

Pros: works fine for timekeeping, heart rate, and phone notifications. Great battery life.

Cons: App will not track your outdoor activities at all.
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Not working correctly now.

Optional watchfaces are now missing some options. The ones with dark red on black backgrounds are hard to see. The one with teal and white on the dark background is now missing. The syncing is not complete. Goes to 100% and then to zero then up to 15% and stops. Says syncing is complete but no workout out data is synced from the watch to the app. Unpairing watch, turning off the bluetooth, reinstalling the app, reconnecting the bluetooth, and resetting the watch changes nothing but losing the workout data on the watch. Resetting the watch to factory setting does nothing but lose the watch workout data too and can lose your chosen optional watchfaces.
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Montre R3000 qui a perdu sa synchronisation avec mon cellulaire ?

Comment ce fait-il que j’ai perdu momentanément ma synchronisation cellulaire et montre ?
J’ai réussi à tout mettre en ordre mais j’ai perdu mes datas ! 😞

Really like the watch and app.

Every now and then the GPS will not synchronize. I believe that to solve this is to have the watch attempt to find GPS then synchronize the app. Seems to work fine afterwards. The health data, walking heart monitor, steps all work as expected. I do wish for some more analog watch faces. You have Peanuts. Does that mean you might have ability to say a Mickey Mouse watch face?
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A-GPS no longer updates properly via app

Have thus far had a pretty good experience with this app. However, recently when the app connects to the watch and syncs up, it then attempts to update the A-GPS only to freeze up at 3% then somehow lose the connection to the phone. I have tried all of the various possible things to resolve the connection issues. Reached out to product support via the app and via email with no response. The app hasn’t been updated in a year. Has Timex completely stopped supporting this product?
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Will not link to my watch

Have tried at least a dozen times. Watch says it’s paired. App says it’s not. Have reloaded app. Have turned off phone and restarted. App is useless and some watch features not available.

Watch faces

How about more new watches faces.