TiPJAR Wallet User Reviews

Customer Experience

Positive experience31.4% of reviews
Neutral7.1% of reviews
Negative experience61.4% of reviews

~ Based on 70 written reviews from the US App Store.

Is TiPJAR Wallet Safe?

Not enough ratings yet to assess TiPJAR Wallet.

Is TiPJAR Wallet Legit?

TiPJAR Wallet appears legitimate, with a few gaps. AppsHunter Legitimacy Score for TiPJAR Wallet is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No response from support team

First tried to reset password, several times, no reset link. Got one reply from a team member, but have been waiting for a couple weeks for anything further. Will gladly update this review if it gets fixed. At this point I would say do not use this app.

Terrible service

I’m owed a share of tips and have not been paid, my work also has issues. When emailing them you get no response. I guess they’ll just horde your tips and ignore you until you give up so they can pocket the funds. Or, they’re just terrible at customer service and overall communication. Con.

Disappointing

My employer has been using TiPJAR for a few months now and every payment has been late and slow responses from them when you ask what the problem is.

awful company

Over a week late with distributing our tronc and they won’t even reply to an email with an update. Such an awful company avoid like the plague

Constant login

I had to download this app for work, as it turned mandatory and i am constantly waiting a solid 5 minutes for it to load and then it says my detail are wrong so every time i try and login i have to change them. I have to change them 2-3 times a week to just access my tips. So annoying

Awful

Customer service who don’t respond

Awful

Signing up its dreadful, it wont let me change the password, i put in my email and it will not send me a link to reset it. So i can’t even acess the app

compliance sorted

with the new laws around tipping we didnt want to risk getting it wrong. tipjar handles it properly and the reporting is decent. big weight off my mind.

i check it after every shift lol

low key addictive seeing what you earned. but seriously its motivating. feels like good service actually shows up properly now.

Withdrawal fee

You only received £2.01, and then you need to pay a withdrawal fee of £0.49. This is quite unreasonable.

Best

Loved it . Easy to use , no problem found till date .

Venue harmony

we’ve got 3 venues and keeping tips consistent was tricky. now it’s all standardised and fair across the board. wish we’d done it sooner.

no more guessing what you earned

used to wait til payday and hope for the best with tips. now I know exactly what ive made each week. makes a difference when you’ve got bills to pay.

helps me budget better

im part time and tips are a big part of what I earn. before this I never really knew what was coming in. now I can check and plan ahead. sounds boring but its helped loads.

less hassle for managers

as an assistant manager i used to dread doing the tip breakdown. it took ages and if you made one mistake someone would notice. now its all in the system and way easier.

Doesn’t work

Every time I go into app it doesn’t let me in with my password sometimes it does! I need my tips!!

Highly recommend by Isaac!

Swept up my tips nicely, good job all round

Amazing App for my team

My team love getting access to their tips and the data

Response from developer

Thanks for the lovely feedback! We’re really glad TipJar is helping your team access their tips easily. and that the data is useful too. If there’s anything you’d like us to add or improve, feel free to let us know.

Worst tip app ever

Asked me to put in details then won’t even let me upload them, absolutely no support from devs, any employers should stay far away from this app for the sake of their employees, bet you’ll they’ll try delete this review aswell

Response from developer

Thank you for reporting this — and apologies for the poor experience. We’ve released an update that resolves your issues. Please update to the latest version and try again. If the issues are resolved on your device, we’d appreciate it if you could consider updating your review/rating. If you still encounter problems, contact support@wearetipjar.com.

Buggy mess

keeps prompting you to download tipjar collect which doesn’t exist on the App Store. Even when you select don’t show again. Bad layout, tips stay in ‘pending’ forever as well.

Response from developer

Thank you for reporting this — and apologies for the poor experience. We’ve released an update that resolves your issues. Please update to the latest version and try again. If the issues are resolved on your device, we’d appreciate it if you could consider updating your review/rating. If you still encounter problems, contact support@wearetipjar.com.