Good teamwork
Great place to work
Kicked me out
Kicked me out of app, completely locked out, wants me to sign up again to use the app, does not accept the signup. There goes my tips
DONT BOTHER
App kicked me out now will not let me log back in at all, tried resetting password still nothing.
Slow
So slow on a Friday when you’re meant to be getting your tips like it’s crashing
Good app
Really nice and clean
No response from support team
First tried to reset password, several times, no reset link. Got one reply from a team member, but have been waiting for a couple weeks for anything further. Will gladly update this review if it gets fixed. At this point I would say do not use this app.
Terrible service
I’m owed a share of tips and have not been paid, my work also has issues. When emailing them you get no response. I guess they’ll just horde your tips and ignore you until you give up so they can pocket the funds. Or, they’re just terrible at customer service and overall communication. Con.
Disappointing
My employer has been using TiPJAR for a few months now and every payment has been late and slow responses from them when you ask what the problem is.
awful company
Over a week late with distributing our tronc and they won’t even reply to an email with an update. Such an awful company avoid like the plague
Constant login
I had to download this app for work, as it turned mandatory and i am constantly waiting a solid 5 minutes for it to load and then it says my detail are wrong so every time i try and login i have to change them. I have to change them 2-3 times a week to just access my tips. So annoying
Awful
Customer service who don’t respond
Awful
Signing up its dreadful, it wont let me change the password, i put in my email and it will not send me a link to reset it. So i can’t even acess the app
compliance sorted
with the new laws around tipping we didnt want to risk getting it wrong. tipjar handles it properly and the reporting is decent. big weight off my mind.
i check it after every shift lol
low key addictive seeing what you earned. but seriously its motivating. feels like good service actually shows up properly now.
Withdrawal fee
You only received £2.01, and then you need to pay a withdrawal fee of £0.49. This is quite unreasonable.
Best
Loved it . Easy to use , no problem found till date .
Venue harmony
we’ve got 3 venues and keeping tips consistent was tricky. now it’s all standardised and fair across the board. wish we’d done it sooner.
no more guessing what you earned
used to wait til payday and hope for the best with tips. now I know exactly what ive made each week. makes a difference when you’ve got bills to pay.
helps me budget better
im part time and tips are a big part of what I earn. before this I never really knew what was coming in. now I can check and plan ahead. sounds boring but its helped loads.
less hassle for managers
as an assistant manager i used to dread doing the tip breakdown. it took ages and if you made one mistake someone would notice. now its all in the system and way easier.
