Tire Rack Garage User Reviews

Top reviews

Glitchy

Try logging in with my tire rack information and it said that it was wrong. Yet when I go to the website and use the same information I cam log in. Decided to enter vehicle and not worry about logging in and every time I try to add the make it crashed.

Annoying Notifications

I got this app so that I could get push notifications about when my order had shipped, and see my purchase history. But it wants to give me tire maintenance reminders with no way to turn them off, reminding me to check my tire pressure every week. My car has a TPMS system, and I see a regular mechanic who keeps an eye on my tread depth. So the only use of this is to disable notifications entirely, which defeats the purpose. DELETE.
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Not Very Useful or Intuitive

I agree with others that the current state of the app isn't very useful. The maintenance log is extremely easy to mess up and is difficult if not impossible to edit. The app doesn’t actually tell you how many miles your different tire sets have been driven when you log the tire swaps either, which would be extremely helpful and the main reason I would’ve used this app for, but it looks like I’ll just have to stick to my spreadsheet to track this.
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DON’T WASTE YOUR TIME

This app needs a LOT of work.

Full of bugs.

The only good thing about this app is if you’re a Tire rack customer your vehicles automatically import. But that is where the good things end it’s not very intuitive. You will adjust a setting in one screen it save, but it doesn’t update anywhere else in the app. Example do you adjust the tread depth in one screen, but it says it’s the original depth and another I would avoid this app.
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Needs Malfunction Resolved.

Tire Status malfunction: app won’t accept input PSI on right rear tire.

Useless

Can not directly enter tire information. You have to select tire size and model and can not edit. The proper information was not selectable even though I bought the tires from them.

Really Mundane

This app would be great if it was 2008. You’d expect much more from such a huge tire retailer. I can do what this app does with a notebook.

Garbage app. Just use the website

Doesn’t use the same login as tire rack website, even though ‘forgot my password’ button leads one back to the website

‘Buy tires’ also just directs you back there as well. What’s the point?

Can’t seem to retrieve car makes and sends you into an infinite loop of ‘ok/retry’

Downloaded this months ago and must have used it so briefly I forgot about the experience because I just revisited it. Hasn’t improved. Deleting it again. Honestly it’s so bad I started to wonder if it was an impostor.
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Feedback

No friendly at all, I said is junk. You can not edit any entry and after sing out, I can't sing in. Lost my time....🤬

Login Doesn’t Work

It works on the website but not on the app.

Definitely NOT User Friendly

Wasted over 45 minutes of my life trying to edit TWO sets of tires that I added less than 5 minutes prior. It doesn’t recognize changes made after hitting “Save” (it just sits there). All I wanted to do was put the correct date, tire treads, pressures, and notes in the app. Epic Fail.

Unusable

You cannot Add a Tire Rotation Log and edit any details

Inconsistent and unreliable

App consistently changes information on one of my vehicles. Currently shows 2 tires missing and will not allow me to add them back.

Glitchy. Dissolves customer experience of what otherwise is a good shop

App needs fixing. Cannot add new set of tires for a vehicle. It’s been like that for a few days.

Useless

Can’t install or save tire data. Pretty much useless. I will probably delete.

Poor Performance

Unable to log in. Server error message pops up.

Completely defective app!

Won't update/save measurement changes properly, and the input data becomes permanently corrupted over time.
Erroneous maintenance records can't be deleted, and any attempted changes don't stick.
Whoever programmed this app obviously did no testing and is paying no attention to the feedback.

App nonfunctional

Added new winter tires with date and odometer reading.
Added new summer tires with date and odometer but app said I drove 6000 miles further on winter tires than I actually did.
Edited summer tire maintenance and that record disappeared, but app still thinks summer tires are on.

Please fix. The idea is good. It’s not hard to add data to a database and then do easy math with the entries.
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Pointless. Useless.

This app is a waste of time. Tire Rack should fire their director of application development.