Barely works
Honestly dog water. Bluetooth always fails to connect, it needs half an hour to change duty status all the time and that’s the last thing anyone needs when they want to get on the road or go home after a long day. Just trash. Straight trash. Pathetic really.
Mainly it’s the wrost elf in North America
While driving book not swith into drive we can do manual
Possibly the worst app in the world of electronic logs.
It’s always super fun staring at the circle of death for 45 minutes at the end of your day. I’m not allowed to go home until Titan Field docs says so..
Disappointment since Day 1
Hard to know where to begin. First off, 50% of the time you try to connect to your truck via bluetooth, the truck wont appear on the scan list. (Quick solve would be to make a tracker that your device can plug into) Trackers are in mounted in locations in the cab that give good line of sight to the device even if you are outside the cab. ELD does not track movements very well and will you on “on duty” even if you are driving. (Yes we could just select driving instead of the auto but the feature is built in so it should just work and from time to time doing it manually wont work either). Most other reputable companies out there have the edit feature and make it extremely easy to do. App will glitch and crash a good majority of the time. Restricts the users ability to make edits to their log book (you need this when the app doesn’t track duty status well enough). Customer service for Titan is good and will reply quickly but don’t have the answers to make the system work. They do their best to try and work the problems out but the software itself is the problem. Other tracking softwares still perform well when out of service, this software does not. ELD app is hard to navigate and runs slow on most users devices. The administration and computer side to TitanGPS lacks certain data tracking/checkboxes I will say that trucking companies need to ensure they are running efficiently out on the road. Their reports system is flawed and how the system actually tracks the trucks movements is flawed as well. Overall would not recommend this software to oil and gas, logging, construction or agricultural companies.
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Garbage
This is my day with Titan. I get to work I Bluetooth to the truck. It will not allow me to do a pre-trip or change my status to on duty. I disconnect from the Truck logout log back in and do a pre-trip changed my status to on duty then connect to the truck Bluetooth. It won’t do it after two or three attempts. I have to reboot Before it will Bluetooth to the truck then drive to the first site. Take my phone into the office when I return to the truck it will not Bluetooth. I tried several times rebooting it. I give up. I drive back to my dump site now. It will actually connect to the truck, but it will not update. The driving event that I just did and before I can return to the next site, it has lost its Bluetooth connection again. And will not reconnect nor will it allow me to manually change my on duty status it’s like this every day. It’s a completely waste of my time. I have complained to the company several times over the last six months and the only answer I get is they’re working on it.
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