The app used to be good
It was very user-friendly with easy-to-navigate investment strategies. The current version is very difficult and lacks all the features that used to exist previously. Hope they consider investing into the usability challenge
CAChiyaan Ananth
Funds transfer out of titan
The new app update doesn’t allow you to move money out of titan. This is insane for a financial services company. If you click on “move money” the only voices are to transfer money into titan. Not i went through all the menu and other screens this is rather deeply hidden or not available. No response from what looks like a customer service chat. Not sure if it’s supposed to be AI and not working or just a ticket. Regardless not ETA on when I might hear back about a basic functionality.
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NNovGuest
No longer has basic portfolio functionality
Recent update removed basic portfolio data (ie assets held in specific fund). Information also removed from web portal. Been 2 months and still no update. Extremely disappointing to introduce a new build up of an app and then still have basic functionality gaps. Best practice is to build new app in parallel and then release when ready. This makes me question their investment competence given their clear lack of judgement.
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TTraveller1224
Continues to make the app worse and miss investment goals
Every time there’s an update, the app continues to get worse. Removing features, not following app design best practices, hiding detailed performance of holdings. I find it hard to believe they’re actually asking for user feedback when making changes because the app itself makes me want to leave. Not to mention the stated goal is to outperform market benchmarks and over the last 5 years they lag the benchmarks substantially. Yikes guys…
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MMryks
Once you’re money is in it’s gone
You can’t pull out assets without trying to email them, but they don’t answer. This is a scam
JJohnsmith2838
