Tixel－Face Value Ticket Resale Reviews: Is It Legit?

Name: Tixel－Face Value Ticket Resale
Rating: 3.66667 (9 reviews)

Tixel－Face Value Ticket Resale

Tixel PTY LTD

🎬 Entertainment

🎵 Music

Customer Experience

Positive experience63.2% of reviews

Neutral0.0% of reviews

Negative experience36.8% of reviews

~ Based on 19 written reviews from the US App Store.

Is Tixel－Face Value Ticket Resale Safe?

Not enough ratings yet to assess Tixel－Face Value Ticket Resale.

Is Tixel－Face Value Ticket Resale Legit?

Tixel－Face Value Ticket Resale has limited verification signals. AppsHunter Legitimacy Score for Tixel－Face Value Ticket Resale is 58/100.

Based on 58 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Tixel is Amazing!

I honestly love tixel, ever since I found the app it has made purchasing and selling tickets so easy! I can feel safe knowing I’m 100% protected and can easily accept tickets and sell them. It’s also really easy to navigate the app and discover artists and shows in the area!

CCharli.Lan

13 days ago

Cannot log in

The app doesn’t work at all. I’ve tried 17 times to log in with no luck. Garbage.

Rrepp1

15 days ago

Response from developer

Hi there, Thanks for letting us know you've been struggling to log in. It sounds like there may be an extra verification step needed to complete your account before you can sign in. Our Community Support team can look into this with you, so please reach out to them and we'll get you sorted. Cheers, Tixel.

Awful app

Very glitchy, awful app that is difficult to use. The sign up process alone has taken hours. I hate this.

Ssweetestpeapod

a month ago

Response from developer

Test the process

Bought a resold ticket, seller said they couldn’t see the ticket to send on.. both the reseller and tixel left me to try to contact the original seller, no response.. nearly ruined the night, massive ballache

JJorSmokes

a month ago

Response from developer

Hi there, Thanks for sharing, we hear you on this. Some ticketing platforms only provide the means for the original ticket holder to share a ticket, so if a buyer re-sells that ticket, the original holder needs to re-share it to the new buyer. We're working to help make this as seamless as possible between all parties, and we're sorry that it nearly ruined your evening. We'd love to help make this right, so please get in touch with our support team, mention this review and we can assist you directly. Cheers, Tixel

Tixel is the GOAT

Best platform wouldn’t buy or sell anywhere else. I’ve tried some of the inbuilt tools from ticketing companies and they just suck a tickets never sell. On tixel my tickets sell instantly every time, and I’ve gone to so many awesome shows by grabbing a hot ticket from the waitlist. Would be lost without it

PPatPatPo

a month ago

Broken App

Can’t list tickets for sale, tried twice.

Dd-suhiti

3 months ago

Response from developer

Hi there, Sorry to hear you've had trouble listing your tickets for sale, especially after trying twice. That's a frustrating experience and not what we want for our fans. Could you reach out to our Community Support team with a few details (event, ticket type, and where the process stopped)? They'll be able to dig in and help get you sorted. Cheers, Tixel.

LOOOOVE Tixel!!

I haven’t sold tickets yet. Nor have I used the app yet. But damn am I excited you have an app now. Last year, I got tickets to THREE sold out shows I was killing for. AND I managed to get alllll three shows either floor tickets OR incredible seats. AND. ANNNND. Alll three shows at cheap fair prices. NOT overblown prices like other “genuine resellers”.
I absolutely love tixel. Thanks guys! I rep ya allll the time. ❤️

**Lahlia*

3 months ago

terrible

honestly so hard to navigate and confusing, took me about an hour to be able to buy a ticket will not be using again

BSbecks statwill

3 months ago

Event saving

Would be great if you could save/pin events so you dont have to keep searching for it everytime you log into the app.

Ttheysie

3 months ago

What an awful app

Why can’t the tickets just appear and you buy them? I have not gotten one notification while on the stupid waitlist and autopay failed on their end

Ddfhfghh

3 months ago

Response from developer

Hi there, We’re sorry to hear you haven’t enjoyed the app so far. Waitlist notifications should be sent to you by push notification and email if a ticket that matches your preferences becomes available. If other tickets are listed, you can also buy them as they appear on the event in the app. We’d love the opportunity to investigate your auto-pay setup to see what might have happened and assist. If you can contact our team through at support@tixel.io and mention this review, we’d be happy to help. Cheers, Tixel

Great app

So much easier to sell my ticket - smooth, easy and got the money in my account quickly. Will be using again

AAngieBrand88

4 months ago

Good luck - Sell privately. These are just another shark in the concert waters.

Convoluted process. Incorrect wording of instructions prevented me from selling previous tickets last year, and given excuses as to why they weren’t accepted and that proved to be incorrect as well. Recently I noticed that once ignoring their incorrect instructions I had success. I note that incorrect instructions are still in evidence from last year and have not been corrected.

TOThe Chosen Ones

4 months ago

Response from developer

Hi there, thanks for taking the time to share this - any process that leaves you confused or unsuccessful isn't the experience we want any fan to have. We'd like to make sure this is looked at properly, so if you can get in touch with us at support@tixel.io, and flag this review with a bit more detail on which step tripped you up, we'll get it in front of the right people to make sure things are fixed up. Cheers, Tixel.

Yesss

So good having all my favorite tixel features in an app finally! Especially push notifications.

HHenrycali

4 months ago

Great way to buy and sell tickets

I’ve been able to buy and sell several tickets with Tixel. It’s always been a smooth process and I feel confident in their ticket verification processes.

PProtzy

5 months ago