TN CM Helpline Citizen

TN CM Helpline Citizen

IIPGCMS

2 ratings
2 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • February 2, 2021
  • April 20, 2023
TN CM Helpline Citizen screenshot #1 for iPhone
TN CM Helpline Citizen screenshot #2 for iPhone
TN CM Helpline Citizen screenshot #3 for iPhone
TN CM Helpline Citizen screenshot #4 for iPhone
TN CM Helpline Citizen screenshot #5 for iPhone
TN CM Helpline Citizen screenshot #6 for iPhone
🖼️Get Icon
Icons↘︎

About

This utility app streamlines public grievance management for citizens of Tamil Nadu. It aims to improve accessibility, standardize procedures, and ensure timely resolution of complaints through a centralized system and close monitoring by government officials.

Integrated grievance management system
Centralized call center
Robust routing mechanism
Time-bound grievance redressal
Quality monitoring of complaint disposal
Improved government process efficiency
Show original description

What's New in TN CM Helpline Citizen

2.0

April 20, 2023

Bug fixes Provision to download action taken report

More

User reviews

Not working

I downloaded this.Did signup.And when I was filling my registration number they provided in the message,it says number is not valid.

மனுவின் நிலையை அறிய முடியவில்லை

இந்த செயலியின் மூலம் உங்கள் சமபந்தி கோரிக்கையின் நிலையை அறியலாம் என்று குறுஞ்செய்தி வந்தது. ஆனால் செயலியில் என்னுடைய எண்ணுக்கு எந்த மனுவும் இல்லை. எப்படி மனுவின் நிலையை அறிவது ??

Developer apps

FAQ

What is TN CM Helpline Citizen used for?

TN CM Helpline Citizen is a utility app designed to create an integrated and inclusive public grievance management system. It aims to increase accessibility for citizens, standardize complaint handling procedures, and ensure timely resolution of grievances as per the Government of Tamil Nadu's citizen charter.

How does TN CM Helpline Citizen ensure timely resolution of grievances?

The system enforces time-bound redressal of grievances by implementing a robust routing mechanism and setting clear timelines for resolution based on the citizen charter. This ensures that complaints are addressed promptly by the relevant departments.

Who monitors the quality of grievance disposal in TN CM Helpline Citizen?

The quality of disposal of public grievances is monitored closely across departments and districts. This supervision is conducted under the direct observation of Collectors, Head of Departments, Secretaries to Government, the CM Office, and the Chief Secretary.

What devices is TN CM Helpline Citizen available on?

TN CM Helpline Citizen is supported on iPhone, iPad, and iPod devices, indicating it is primarily designed for the Apple ecosystem.

When was TN CM Helpline Citizen last updated?

The latest version of TN CM Helpline Citizen was updated on April 20, 2023, indicating recent maintenance and potential improvements to the application's functionality.

What is the age rating for TN CM Helpline Citizen?

TN CM Helpline Citizen has an age rating of 4+, suggesting it is suitable for children and adults alike, with no content restrictions for younger users.

What is the user sentiment for TN CM Helpline Citizen based on ratings?

Based on the provided data, TN CM Helpline Citizen has a rating of 1.0 stars from 2 ratings. This indicates a very low user satisfaction and suggests significant issues with the app's performance or usability.

Is TN CM Helpline Citizen free to use?

Yes, TN CM Helpline Citizen is available for free, meaning there are no upfront costs or purchase requirements to download and use the application.