Absolutely worst delivery service ever.
No phone call/txt/email about the delivery.
Poor track and trace
For a customer using the app waiting on a delivery, the track and trace is unhelpful. Yes I know it’s out for delivery but where am I in the queue? Will I be notified of a window smaller than the whole day? The only information available is that it should be delivered by 6pm. Useless.
No communication from tnt
I am trying to find my shipment and tnt are doing NOTHING TO HELP, I cannot speak to a person. Dreadful customer service just awful
?
Need to get in touch to reschedule and impossible and left no options to do so , and impossible to talk to someone
App Improvement Suggestion
Could not find a thread on the app to include delivery or contact details.

