Useless
Each time I open the FedEx I must log in again. I delete the FedEx APP now.
It’s 2026 get it together
Your automated and costumer service is trash
Frustrating experience.
Incredibly unhelpful AI assistant, way less options for delivery instruction than needed. Adding specific delivery instructions took 45 minutes on the website, app and then a very long phone call where the AI was even less helpful. When we say representative, we mean representative. That was not an option with the AI on the app or phone. Once I got a representative she was lovely and helpful and was able to do in 2 minutes what AI gatekept me from for 45. Hire more people and lower the CEOs salary to do so.
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Login
Logging in is to hard
It works
Doesn’t have the constant bugs 🐞🐜that generally plague the full “Shipping Manager” suite







