Comparison

FedEx Mobile vs Informed Delivery® Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FedEx Mobile

Manage your deliveries and shipments with ease. Track packages in real-time, personalize delivery options, and create shipping labels directly from your mobile device. Get instant updates and control your shipping experience.

Highlights
  • Real-time package tracking
  • Personalize delivery options
  • Create shipping labels
  • Schedule pickups
  • Push notifications for updates
  • Sign for packages
  • Interactive delivery map
Features
Read full description

Ship smarter. Track easier. Manage better. Take control of your deliveries with the FedEx® Mobile app — designed for convenience and compatible with Apple Watch. Track Your Packages Enroll in FedEx Delivery Manager® to personalize your delivery experience* View packages in real time with an interactive map* Place a hold at a nearby FedEx location or set a vacation hold* Add delivery instructions for your driver* Sign for packages directly from your iPhone* Receive push notifications for instant updates* See photo proof of delivery or missed attempts* View your driver’s name and photo* Add a tracking widget to your home screen Scan door tags for quick access to delivery options* Ship with Ease Create domestic or international shipping labels - print from your phone or use a QR code to print at FedEx** Use your iPhone to measure packages for accurate rates Get real-time shipping rates Schedule and manage pickups with ease** Maximize Your Experience Enable permissions for Face ID, Location, Camera, and Push Notifications to unlock full functionality - including easy login, nearby drop-off searches, barcode scanning, package measuring, and instant status alerts. *Available in select regions **Shipping administration rules apply

About

Informed Delivery® Mobile

Preview your mail and packages before they arrive with daily notifications. See grayscale images of letter-sized mail and get USPS tracking updates for packages. Interact with digital content linked to your mail.

Highlights
  • Mail and package preview
  • Daily digest notifications
  • Grayscale mail images
  • Digital content interaction
  • USPS package tracking
  • Delivery status updates
Features
Read full description

The Informed Delivery® Mobile application allows you to start your mornings with a preview of your day’s USPS mail and packages. This free app let's you see photos of your mail before it arrives and receive USPS tracking updates. You can use the app to: • Create your account or sign-in with an existing account. • Get daily digest notifications to preview your mail and packages scheduled to arrive soon. • See grayscale images of your mail before it arrives*. Images are of the exterior, address side only of letter sized mail. • Interact with mailer-provided digital content associated with your mail (e.g. - special offers, related links). • Scan eligible tracking numbers or label barcodes to track the status of your inbound or outbound USPS packages. • Get delivery status updates directly to your smartphone. *Images are only provided for letter-sized mailpieces that are processed through USPS’s automated equipment. Mail and packages may not arrive the same day you get a notification – please allow several days for delivery.

Screenshots

FedEx Mobile4 screens
Informed Delivery® Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: Informed Delivery® Mobile at 58% against FedEx Mobile's 9%. Informed Delivery® Mobile also leads on monetization model (free vs free with in-app purchases) and rating (4.9 vs 4.6). FedEx Mobile's advantage is update cadence (every 3 weeks vs every 2 months) and ratings volume (398K vs 65K). On price, ads, in-app purchases and chart position there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Informed Delivery® Mobile holds the better App Store score, 4.9 against 4.6. That said, the two scores are not equally well evidenced: FedEx Mobile has 398K ratings behind it against 65K, so its average is the more settled of the two. Written reviews point the same way: 9% of FedEx Mobile's written reviews are positive against 58% of Informed Delivery® Mobile's.

UpkeepUpdate frequency

FedEx Mobile ships an update every 3 weeks, Informed Delivery® Mobile every 2 months. Both last shipped on September 25, 2026.

Scorecard6 real differences · 5 level
FedEx Mobile versus Informed Delivery® Mobile: the parameters behind the verdict, then further details
ParameterFedEx MobileInformed Delivery® Mobile
PriceFreeFree
Rating4.6 (398K ratings)4.9 (65K ratings) — better
Positive reviews9.4% of reviews57.7% of reviews — better
Number of ratings398K — better65K
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#12#5 — better
DevicesiPhone, iPad, Apple Watch — betteriPhone
Requires iOS17.0 — better18.0
Further details — not scored
Size324 MB144 MB
Age rating4+4+
DeveloperFedExUnited States Postal Service

Customer experience

FedEx Mobile

All ratings397,561 ratings
Positive90.2%
Neutral1.7%
Negative8.1%
Written reviews3,725 reviews
Positive9.4%
Neutral5.2%
Negative85.3%

Informed Delivery® Mobile

All ratings65,412 ratings
Positive96.9%
Neutral1.4%
Negative1.7%
Written reviews284 reviews
Positive57.7%
Neutral10.2%
Negative32.0%

User reviews

FedEx Mobile

From 398K App Store ratings

What we love

  • 🚀 Great for tracking
  • 🚀 Easy to use
  • 🚀 Convenient features like scheduling pickup

Room to improve

  • 🐛 Tracking information not always accurate or up-to-date
  • 🐛 App crashes frequently
  • 🐛 Inability to save tracking numbers
  • 🐛 Login issues, password reset problems
  • 🐛 Lack of real-time package location updates

Informed Delivery® Mobile

From 65K App Store ratings

What we love

  • 👍 Thoughtfully designed and user-friendly
  • 🚀 Efficient and fast app experience
  • 💡 Convenient mail and package tracking
  • 👍 Smooth and easy login

Room to improve

  • 🐛 Address validation issues
  • 🐛 Ineligibility for Informed Delivery despite USPS website access

Bugs and requests

FedEx Mobile

Reported bugs

3 issues
  • Tracking numbers disappearing from the app
  • Inability to add delivery instructions
  • Geolocation issues preventing access in certain areas

Requested features

4 requests
  • Live driver tracking
  • Ability to reroute or reschedule deliveries
  • More delivery options and customization
  • Improved communication and transparency

Informed Delivery® Mobile

Reported bugs

2 issues
  • Address validation issues
  • Ineligibility for Informed Delivery despite USPS website access

Requested features

1 request
  • Restore missing 'Report Missing Mail' feature

In-app purchases

None

FedEx Mobile

No in-app purchases

None

Informed Delivery® Mobile

No in-app purchases

Questions

Is FedEx Mobile free?
FedEx Mobile is free to download, with no in-app purchases.
Is Informed Delivery® Mobile free?
Informed Delivery® Mobile is free to download, with no in-app purchases.
Which has better reviews, FedEx Mobile or Informed Delivery® Mobile?
Informed Delivery® Mobile is rated higher. FedEx Mobile averages 4.6 out of 5 from 398K ratings, while Informed Delivery® Mobile averages 4.9 from 65K ratings.
Do FedEx Mobile or Informed Delivery® Mobile have ads?
Neither FedEx Mobile nor Informed Delivery® Mobile shows ads.
Which is updated more often, FedEx Mobile or Informed Delivery® Mobile?
FedEx Mobile ships an update every 3 weeks, and Informed Delivery® Mobile every 2 months. Most recently, FedEx Mobile was updated on September 25, 2026 and Informed Delivery® Mobile on September 25, 2026.
Which is more popular, FedEx Mobile or Informed Delivery® Mobile?
FedEx Mobile currently peaks at #12 in the App Store charts, and Informed Delivery® Mobile at #5. Chart position reflects recent download velocity rather than total install base.

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