Sucks
Sucks
What has happened to this company ?
I thought FedEx was one of the more professional delivery companies. My recent experience has been abysmal including trying to use this app, which is literally useless. It has zero functionality. The one interactive feature on it (“enable notifications” toggle) throws an error.
Glitchy
Sucks
Hard to work with
I tried using FedEx hoping it would be easy to use and maybe a little common sense but I found quite the opposite. They don’t know what they are doing and continuously lost my package. One of the worst experiences I have ever had shipping expensive equipment.
Shipment of material
Shipment
Login cycle
I can’t seem to log in and check anything. I keep going in a cycle that says my session expired after I hit ‘login’ and it just keeps showing me the button to login and the expired session. The app support button takes me to a bad page…so two stars until it gets fixed.
Useless
This app is completely useless and constantly crashes. Real time tracking will show driver in same spot for hours. FedEx is a joke and there mobile app shows just how dysfunctional they are.
Louis Roman recipient
Unable to accept unknown packages due to a divorce in process.
Inconsistent delivery service
I don’t write reviews but for this company, I will. They have the worse delivery drivers who delivers package to your house one day and then start delivering your package to other houses except the one listed in their computer. You try calling to speak to a human being and all you get is the run around of their automated service. Had packages stolen by then and even items swapped from the package. Don’t waste your time filing a claim because they will deny it for any reason they come up with. UPS and USPS are better to me because I haven’t had any issues. I am hoping that I talked sense into my company to go with UPS instead Fedex.
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Greats
Works perfect!
Driver did not follow instructions
Package was left on the steps where rain could get on electronics. It was also directly in front of a sign asking delivery to be made on the porch.
Delivery trucks
I don’t know why they don’t put a tracking system on the trucks like Amazon does so we know where and when our packages can possibly arrive. So we don’t miss it if we’re not home. Especially if the package needs a signature. Wouldn’t that make sense? It’s 2026….
Worse
Cant set vacation hold or request hold at location anymore. Deliveries not all showing up on manager either and super slow to use. This app used to be useful but is so terrible now.
Delayed packages
Most of the packages I ordered are delayed what is up with that?
This has never worked on my phone
This only functions as a shortcut. It never populates with any information. I have tried and retried to install it for over a year. I click through, make sure I'm logged in (I am) and still nothing. Reset cache. Nothing.
Worst option out there
I’m tired of paying them for next day/same day delivery options, and then getting it a week later and I get it they’re cheap but they’re cheap for a reason, please go bankrupt already so the only option is UPS.
Glitches!
This app is terrible it’s so glitchy. It randomly locks me out of my account and won’t let me back in unless I make another account.
Service has gone down hill
FedEx continues to deliver to the wrong address and leave packages in the elements . I have contacted customer service only to be talked down to by a bot and never transferred to a human. They don’t even bother knocking on the door or ringing the intercom and I can only assume it is laziness on the part of the delivery person in our neighborhood. This happens about 75% of the time and we receive numerous packages. If it weren’t for a courteous neighbor I am sure I would be missing packages. What makes matters worse is FedEx does nothing about it. I have complained numerous times and always complete the review after every delivery…good or bad. Seems as if FedEx is more concerned about lobbying to take over the USPS than providing satisfactory customer service . Use UPS or USPS instead.
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Credentials
Seems you updated the app and deleted all my saved credentials! No matter! I just deleted the app! Poor programming!!!
Worst app configuration
I am trying to track a shipment with an active tracking id and the app says tracking request is unsuccessful. The same tracking works from laptop/browser. What is the purpose of the app?
