Speedy
I would recommend Fed Ex. Fast speed, accurate, and no damage to your products. Way to go Fed Ex.
Not receiving notifications!
All the boxes are ticked in FEDEX app and on iPhone, yet nothing. Useless app - deleted!
Hire me as your website and app engineer holy cow
This has got to be one of the worst apps I have ever used. Especially from a company that is so large. Drop 10,000 and I’ll fix your app. Nothing works and your website is impossible to navigate let alone track a package.
Literally if you don’t hire me then you need to find somebody to fix it. It is infantile.
Literally if you don’t hire me then you need to find somebody to fix it. It is infantile.
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Gone way down hill
This app is basically useless. It doesn’t auto-populate packages coming to my address, and I can’t set vacation holds anymore. It’s constantly logging me out. UPS’s app is leaps and bounds better.
Awful tracking
No actual tracking which is correct, can’t update delivery options. Not fit for purpose
Widget DOESN’T WORK!!!
Fix your WIDGET!!!
Label Error
I’ve spent an hour today trying to create a label to ship a small box to my daughter in college. I get to the end and receive an error message. “Label cannot be created”. No explanation, no error code, no options to fix it, just a brick wall. If I can’t use the FedEx app to create a label, what do I need it for?
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Horrible Company. Horrible App
No option to give thorough delivery instructions. Call support agents don’t care to help you when an issue occurs. Pray you get your package on time or at all if FedEx is involved.
Care
Handle with care
The app is okay but
The delivery service sucks. I got a email saying my package was just delivered to my front porch yet I was sitting on my front porch when I got the email. There was no delivery. An hour later still no package and I have submitted a ticket with both fed ex and Walmart.
Most frustrating app
All I’m trying to do is schedule a pickup and all I get is errors. I guess l’ll be calling customer support again.
People
Our FedEx people are FABULOUS!!!!!
No help
My package was signed off by a random person, I’ve checked my address multiple times and it’s correct every time. I tried to call fed ex but it’s just an Ai robot trying to help ,and at the end they say to call back if you can’t find your package but if you call back it’s the same exact message.
Doesn't stay logged in
App won't stay logged in, so I cant/won't get any notification updates because it logs me out everytime.
Lag lag lag
Everything takes forever to load, even on a fast connection. Slow and not responsive. Very annoying
Delivery
Said package was delivered and package never showed up and there was no PDF photo of delivery verification! It should be against company policy to mark a package delivered if it was never delivered !!!!!
Horrible
My experience with FedEx was absolutely horrible. They attempted to deliver my package three times when I wasn’t home, and then they sent it to a warehouse.
When I called customer service, nobody seemed to know anything. They told me they would file a claim and that someone would get back to me. When I checked their website, there was no option to sign for the package electronically or request to pick it up from the warehouse.
For three days in a row, I called FedEx, trying to figure out how to get my package. Finally, they told me I could pick it up at a warehouse. However, Google Maps took me to the wrong facility, and I spent a long time driving around the industrial area, trying to find the entrance where I could pick up my package. I’ll not choose FedEx , only UPS next time
When I called customer service, nobody seemed to know anything. They told me they would file a claim and that someone would get back to me. When I checked their website, there was no option to sign for the package electronically or request to pick it up from the warehouse.
For three days in a row, I called FedEx, trying to figure out how to get my package. Finally, they told me I could pick it up at a warehouse. However, Google Maps took me to the wrong facility, and I spent a long time driving around the industrial area, trying to find the entrance where I could pick up my package. I’ll not choose FedEx , only UPS next time
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Delivered packages to the wrong place and never received them!
If I could give them less than one star Wood!
When talking to the representative trying to locate my packages several times, they couldn’t seem to locate the (6)packages and said they were delivered and gave me a name who signed for them. unfortunately, the place that they delivered them to was the wrong place and the person that signed for them at facility never even heard of that person! Am I upset and if I had a choice of the company delivering? I would never use FedEx again if I had a choice.!!!!!
No one has contacted me to try and resolve this issue which makes me very sad for a company that we counted on!
When talking to the representative trying to locate my packages several times, they couldn’t seem to locate the (6)packages and said they were delivered and gave me a name who signed for them. unfortunately, the place that they delivered them to was the wrong place and the person that signed for them at facility never even heard of that person! Am I upset and if I had a choice of the company delivering? I would never use FedEx again if I had a choice.!!!!!
No one has contacted me to try and resolve this issue which makes me very sad for a company that we counted on!
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Terrible
Constantly logs me out making the barrier to use the app rudiculous. Has never once actually been able to link my shipments to show in the app.
Waste of time
Waste of time
Horrible company and service.
The app is useless. It will not let me reschedule delivery. I cannot update a drop off location for me to pick up later.
The delivery person is shady where they keep using the same image stating that I wasn’t home and I was home the whole time.
The delivery person is shady where they keep using the same image stating that I wasn’t home and I was home the whole time.
